Each time I've looked or booked a holiday, it has been done without any issues, and your staff have made this possible. I usually book in Pontypridd where I live, but we were in Cardiff and just went... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First and foremost the staff. Always friendly, professional and caring about the booking advice they give. Very thorough and knowledgable with fair prices on offer! Great to still be able to visit a h... Zobacz więcej
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Hays Cardiff city centre made our booking for next year's holidays, jackie and the staff are very friendly helpful and get the booking done for your best interests. Highly recommend using.
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Booked a short trip Santa ponsa.never used Hays travel before but couldn’t have been happier with my experience Helen helped me with my booking she was very patient with me try to sort out my details... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
37 Queen Street, CF10 2AS, Cardiff, Zjednoczone Królestwo
- 02921433032
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jacqui was very patient in organising…
Jacqui was very patient in organising the perfect holiday, especially with so many restrictions and specific requirements. Great service.
13 sierpnia 2026
Odpowiedź od Hays Travel - Cardiff
Ian Smith,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was patient in organizing your perfect holiday, especially with specific requirements.
Kind Regards
Hays Travel
Great Customer Service
Steph in Cardiff was great. Answered all our questions and was very helpful.
9 sierpnia 2026
Odpowiedź od Hays Travel - Cardiff
Mr Trigg ,
Thank you for your wonderful review! We are so pleased to hear that Steph was able to answer all your questions and be so helpful.
Kind Regards
Hays Travel Cardiff
We booked at the Cardiff branch with…
We booked at the Cardiff branch with Peter he was helpful and helped with the choice we had made .
Peter printed our boarding passes and takes any stress away .
2 sierpnia 2026
Odpowiedź od Hays Travel - Cardiff
Valerie,
Thank you for your wonderful review! We are so pleased to hear that Peter provided such helpful and stress-free service. We appreciate your kind words.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Cardiff
Hello Mr Woodfield
Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Peter and he was able to find you the perfect holiday.
Your kind comments will be passed on and we look forward to seeing you again soon.
Kind Regards
Helen - Branch Manager
The Branch we always go to in Cardiff…
The Branch we always go to in Cardiff city centre is always the same, Great that's all I need to say...
We Met Peter, who is the new Store manager and sorted us out.
Great staff, great company and thanks for being there...
A very happy and satisfied customer again.
Mr and Mrs Willis....
7 sierpnia 2026
Odpowiedź od Hays Travel - Cardiff
Hello Mr Willis
Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Peter and he was able to find you the perfect holiday.
Your kind comments will be passed on and we look forward to seeing you again soon.
Kind Regards
Helen - Branch Manager
Fantastic Tim was so helpful explained…
Fantastic Tim was so helpful explained to me all the activities they had for the kids and food options went through everything we me as it was my first family cruises looking forward to our first family hoilday 2027.
6 sierpnia 2026
Odpowiedź od Hays Travel - Cardiff
Chloe,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team member was helpful in explaining all the activities and food options for your first family cruise. We are delighted you're looking forward to your holiday!
Kind Regards
Hays Travel
Eexcellent service
Excellent service in cardiff Queen street branch. The young man was very helpful with our booking.
28 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Carol Ann Evans,
Thank you for your lovely review! We are so pleased to hear that our colleague was very helpful with your booking.
Kind Regards
Hays Travel Cardiff
Hays Travel Cardiff
Always friendly and accommodating, very helpful staff. Give good advice on all aspects of the holiday you are inquiring about. Definitely our first choice when we are going away.
28 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Paul,
Thank you for your wonderful feedback! We are so pleased to hear that our staff are always friendly and accommodating, and provide excellent advice. We appreciate you making us your first choice for your holidays!
Kind Regards
Hays Travel
Booked a short trip Santa ponsa.never…
Booked a short trip Santa ponsa.never used Hays travel before but couldn’t have been happier with my experience Helen helped me with my booking she was very patient with me try to sort out my details she definitely was ten out of ten.
29 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Christina,
We're so happy to hear you had such a positive first experience with us and that our colleague provided such excellent service. We truly appreciate your kind words and look forward to helping you with future travel plans!
Kind Regards
Hays Travel Cardiff
Happy customer
Alltwen staff are friendly and helpful especially Helen and Jackie.Highly recommend.
29 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Hello Paul
Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff.
I am delighted to hear that you received such great service from Helen and Jackie.
Your kind comments will be passed on and we look forward to seeing you again soon.
Kind Regards
Peter - Assistant Manager
Pleasant helpful efficient service with…
Pleasant helpful efficient service with a smile
29 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Sonya Jenkins,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be pleasant, helpful, and efficient. We truly appreciate your kind words.
Kind Regards
Hays Travel Cardiff
Excellent service as always
Excellent service as always
Nothing is ever to much for Jacqui at Hays Cardiff she is a Jen
Always willing to answer any questions we ask and always has a smile even when we change our minds for the hundredth time
The company is so lucky to have her
10/10 for Jacqui
26 lipca 2026
Odpowiedź od Hays Travel - Cardiff
ALAN,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear about your positive experience and that our team member provided such excellent service. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very welcoming and helpful from Nia who…
Very welcoming and helpful from Nia who helped us with our booking nothing was to much trouble for her.
25 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Kathryn,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was able to assist you so effectively with your booking. We appreciate your kind words.
Kind Regards
Hays Travel
The young lady in the cardiff queen…
The young lady in the cardiff queen street branch who helped us book our holiday was, polite, informative and patient. Such a great experience.
25 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Annette,
Thank you for your wonderful feedback! We are so pleased to hear that our team member in the Cardiff Queen Street branch provided such a great experience. We appreciate your kind words.
Kind Regards
Hays Travel
Very prompt and excellent service when…
Very prompt and excellent service when booking our mini cruise from Steph
17 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Hello Louise
Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Step and she was able to find you the perfect holiday.
Your kind comments will be passed on and we look forward to seeing you again soon.
Kind Regards
Helen - Branch Manager
Took less than 10 mins to book.always…
Took less than 10 mins to book.always pleasure booking with Peter at jsyes travel
24 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Mrs Kennedy,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was so quick and enjoyable. We appreciate your kind words.
Kind Regards
Hays Travel Cardiff
We have booked a few holidays now and…
We have booked a few holidays now and we are always treated so well by all the staff
24 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Lynette Cottrell ,
Thank you for your wonderful feedback! We are so pleased to hear that you always feel well-treated by our staff when booking your holidays with us.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Cardiff
Thank you for the kind feedback
We always deal with Steph in the…
We always deal with Steph in the cardiff branch and she is always so helpful and always gets us what we want even though we are fussy
17 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Steve Wheeler,
Thank you so much for your wonderful feedback! We are delighted to hear that you always have such a positive experience with us. We appreciate your kind words!
Kind Regards
Hays Travel Cardiff
The staff are very friendly and very…
The staff are very friendly and very knolegeable and happy to help you plan your holiday they listen to your needs
10 lipca 2026
Odpowiedź od Hays Travel - Cardiff
Mary,
Thank you for your wonderful review! We are so pleased to hear that our team was friendly and knowledgeable in helping you plan your holiday. We appreciate your kind words.
Kind Regards
Hays Travel Cardiff
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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