The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Zobacz więcej
Reakcja na opinię
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Zobacz więcej
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
193 Brook Street, DD5 2AG, Broughty Ferry, Zjednoczone Królestwo
- 01382677853
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking Process
Cerys, was very helpful and had everything done quickly and efficiently.
14 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely holiday to Zakynthos, we look forward to hearing all about it. Kind regards Shannon
ve been using Hays Travel for so many…
Have been using Hays Travel for so many years now. Vicky the manager has mentored her team so well and i now feel so confident in every visit. So much so we just never cosider another agent. Always a pleasure and have with Vickys experience never picked a poor hotel.
11 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it on your return. Kind regards Shannon
Very helpful and friendly staff
Very helpful and friendly staff.
Everything well explained and double checked.
They made sure that I was happy with everything.
11 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely time on your coach holiday, we look forward to hearing all about it. Kind regards Shannon
Great service and cheerful assistant
Very attentive assistant who did her very best to give me the best deal available for the holiday I had chosen. I was given time to make my decision
8 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, Thank you for booking your 2028 ambassador cruise with us. We look forward to hearing about it when you return. Kind regards Shannon
Great Customer Service
Great Customer Service
In Broughty Ferry.
Nicola was brilliant. A credit to the team. So was the lady who offered me to sit initially.
Very happy with the advice and talked through each stage. Great deal too.
8 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time in Auckland, we look forward to hearing all about it on your return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your holiday, we look forward to hearing all about it on your return. Kind regards Shannon
Prompt & efficient service.
1 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Elise, we hope you have a lovely time in Bordeaux, we hope you have a lovely time and we look forward to hearing all about it on your return. Kind regards Shannon
Nicola was really & knowledgeable &…
Nicola was really & knowledgeable & helpful when I went into enquire about a holiday. Will definitely be rebooking with hays
8 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your Royal Caribbean cruise this summer. We look forward to hearing all about it on your return. Kind regards Shannon
Great first experience of Hays
Vicky worked very hard to rearrange flights to Australia after our original flights were cancelled, nothing was too much bother
7 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you had a lovely time in Australia, we look forward to hearing about it on your return. Kind regards Shannon
Extremely efficient and nice…
Extremely efficient and nice personality. A very enjoyable experience.
7 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time in Malta. we look forward to hearing all about it on your return. Kind regards Shannon
Excellent service
Nicola made our whole experience a joy,such a lovely down to earth young lady.
5 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise in 2028. We look forward to hearing all about it on your return. Kind regards Shannon
Excellent service as my wife and I were…
Excellent service as my wife and I were undecided where to go. Shop was busy but staff didn't rush us. Manager quickly sorted it for us both.
Highly recommended.
28 lutego 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you had a lovely time in Malaga. We look forward to hearing all about it. Kind regards Shannon
I dealt with Hollie from Broughty Ferry…
I dealt with Hollie from Broughty Ferry Branch & she was very pleasant and extremely helpful.
15 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, Thank you for booking your 2028 ambassador cruise with us, We look forward to hearing all about it on your return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky. We hope you have a lovely holiday on the MSC World Europa in 2028. We look forward to hearing all abut it on your return. Kind regards Shannon
Great staff made things so easy
Holly made the whole process so easy, we will definitely go back to Holly when we are booking another holiday
24 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time in Majorca next year, We look forward to hearing all about it on your return. Kind regards Shannon
Staff was great.
Staff was great.. the help was great trying to get to Australia.. thanks a lot
29 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a time in Australia, we look forward to hearing all about it on your return. Kind regards Shannon
Staff went over and above to help me…
Staff went over and above to help me get the best deal. They were polite, friendly, professional and knowledgable of their field. Made the whole process very smooth.
29 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely time on your Celebrity cruise next year, we look forward to hearing all about it on your return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for your review :)
We are glad you had a great time instore booking your next adventure!
Kind Regards,
Holly :)
I have used Hays travel many times
I have used Hays travel many times, always had a fast, friendly, reliable service from Vicky Wilson in the Broughty Ferry branch.
20 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for your kind words about Vicky!
We are so glad you had a great experience booking your cruise. Have a lovely time when it comes!!
Kind Regards,
Holly :)
Cerys was helpful and polite
Cerys was helpful and polite, we are very happy with the cruise that she helped us to choose and with with the cost of the holiday.
19 marca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for your kind words about Cerys!
We are so glad you had a great experience booking your cruise. Have a lovely time when it comes!!
Kind Regards,
Holly :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.