First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... Zobacz więcej
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... Zobacz więcej
I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Zjednoczone Królestwo
- 01244455791
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent friendly service from Dan who…
Excellent friendly service from Dan who even patiently rescheduled our dates to get us a better deal!
22 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Garry Millar,
We are so pleased to hear you received excellent service and that we could help you find a better deal for your holiday! Thank you for your kind words.
Kind Regards
Hays Travel
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff that made the whole process fun, exciting.
We will definitely use them again.
16 czerwca 2026
Odpowiedź od Hays Travel - Broughton
John Stubbs,
Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience fun and exciting. We look forward to assisting you again in the future.
Kind Regards
Hays Travel
Natalie in Broughton was excellent
Natalie in Broughton was excellent - very knowledgeable and so helpful. Nothing was too much trouble.
23 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Archie,
We're so happy to hear that our team member provided such excellent and helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Helpful staff
22 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Thank you for the lovely feedback :)
Odpowiedź od Hays Travel - Broughton
Anonymous,
We appreciate your kind words.
Kind Regards
Hays Travel
really friendly
really friendly , welcoming and relaxed
full of information and advice will be using them again
12 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Sian Owens-Jones,
We are so pleased you found us friendly and helpful. We look forward to assisting you again!
Kind Regards
Hays Travel
Lovely service
Lovely service, didn’t feel pressured. Went away to discuss our holiday of a lifetime. Rang back a little later to confirm our booking.
18 czerwca 2026
Odpowiedź od Hays Travel - Broughton
sarah gill,
We're so happy we could help you plan your special trip without pressure. We hope you have a wonderful holiday!
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Broughton
Alan,
Thank you for your feedback. We appreciate it.
Kind Regards
Hays Travel
Very accommodating
The staff at Broughton were so accommodating for me and my 1 year old daughter, very friendly! Thank you so much!
17 czerwca 2026
Odpowiedź od Hays Travel - Broughton
customer,
We're so glad our team provided excellent service to you and your daughter. Thank you for your kind words!
Kind Regards
Hays Travel
She was very helpful ,and give us all…
She was very helpful ,and give us all information we ask for,
16 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Keith Worthing,
We are so pleased we could assist you with all your questions. Thank you!
Kind Regards
Hays Travel
The staff were all very helpful and…
The staff were all very helpful and welcoming. The booking process was clearly explained and we didn't feel rushed or pressured. We were extremely impressed with the service we received and it took away the stress of booking a holiday.
11 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Christine ,
Thank you for your wonderful feedback! We are so pleased to hear that our team made your booking experience stress-free and positive.
Kind Regards
Hays Travel
very good as useal no complainets
14 czerwca 2026
Odpowiedź od Hays Travel - Broughton
George,
We appreciate your kind words. We're glad to consistently meet your expectations.
Kind Regards
Hays Travel
Very helpfull everything explained went…
Very helpfull everything explained went out of their way to help
14 czerwca 2026
Odpowiedź od Hays Travel - Broughton
MERFYN EDMUNDS,
We're delighted to hear we could assist you so thoroughly. Thank you for your kind words.
Kind Regards
Hays Travel
Lady was lovely who helped us
6 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Rachel Woods,
We appreciate your kind words. We are so glad we could help.
Kind Regards
Hays Travel
Drink offered early in conversation and…
Drink offered early in conversation and taken! Quite a lot to sort out making two separate cruises but handled with patience and good humour. My hearing problem can cause some difficulty at times but we managed it! Credit Emilia for making it worth while.
28 maja 2026
Odpowiedź od Hays Travel - Broughton
David
We're so happy you enjoyed your experience with us! We appreciate your kind words about our team's patience and good humor in assisting with your cruise arrangements.
Kind Regards
Hays Travel
Very helpful assistant
Very helpful assistant, took patience to find us a lovely holiday
9 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Mr and Mrs Flavell,
We appreciate your kind words. We're glad we could assist you!
Kind Regards
Hays Travel
Wonderful service friendly staff always…
Wonderful service friendly staff always ready to serve you & also always can come up with an alternative solution. Amazing.
12 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Yvonne,
We're so glad you had such a positive experience with our friendly staff and service. Thank you for your kind words!
Kind Regards
Hays Travel
Daniel was very helpful and didn’t rush…
Daniel was very helpful and didn’t rush or try to pressurise us. The whole experience was a delight!!
11 czerwca 2026
Odpowiedź od Hays Travel - Broughton
customer P & B Sadler,
We're so pleased you had a delightful experience and felt no pressure. Thank you for your kind words!
Kind Regards
Hays Travel
I explored a few different shops but…
I explored a few different shops but Natalie was the one who stood out above the rest. She made me feel at ease with my multiple questions and asked her colleagues in the shop when she knew they could answer, this gave me reassurance I was booking with the right company
10 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Kelly
We are so pleased to hear that our team made you feel at ease and provided such excellent service. Thank you for your kind words.
Kind Regards
Hays Travel
Always very helpful staff
Always very helpful staff, so friendly and efficient .
Both Ceri and Liam were marvellous
10 czerwca 2026
Odpowiedź od Hays Travel - Broughton
Susan,
We're so glad our team provided you with excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.