The branch manager Jane is amazing, helpful, so understanding & has so much advice & knowledge she really needs to be given an award for promoting her store in South Glos. Bristol. Well Done Jane.... Zobacz więcej
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Lokalizacja
Zmień lokalizację2B Kings Chase Shopping Centre, BS15 8LP Bristol Kingswood, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We All visited Kingswood outlet together. Your young Trainee [Catherin] A very pleasant young lady. Not not sure on C or K she was so lovely & helpful.She actually changed our choice of... Zobacz więcej
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Even though the shop was very busy, we felt the agent that helped us, was very helpful and patient and took time to find out what we wanted from the holiday and found the right deal for us. Overall... Zobacz więcej
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Good customer service from Jane who I’ve dealt with before. Willing to go the extra mile as booking not straightforward as it’s accessible cabin and evacuation chair. Not easy to find nowadays . Wi... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
2B Kings Chase Shopping Centre, BS15 8LP, Bristol Kingswood, Zjednoczone Królestwo
- 01174055603
4,9
Doskonała
611 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always a pleasure to book hayes…
Always a pleasure to book hayes kingswood all the ladies know exactly what suits us , very professional
11 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Hi Carol, Thank you for leaving us a lovely review! Kind regards, Hays Travel
Booking a holidayThe service and attention we received…
The service and attention we received from Hays was very good.
No complaints.
1 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Hi Monica, thank you for leaving us a review. :) Hays Travel Bristol Kingswood
I was so excited for my holidays with…
I was so excited for my holidays with my children. When we arrived at the hotel, I was very shocked and disappointed with the room—very small, bed, and not comfortable. The toilet door was broken, and there was no space to keep our luggage. We asked reception they said I have to blame hey travel they didn't do very well. It's a shame... If I want bigger room they said it would cost more. I regret booking with Hey Travel. Very disappointed.
3 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for taking the time to share your experience. I’m genuinely sorry to hear that your holiday didn’t start as you hoped, especially after looking forward to this special time with your children. Your comfort is so important to us, and I completely understand how disappointing this must have felt.
I’ve just emailed you to acknowledge your concerns and let you know that I’ll personally be in touch again once you’re back in the UK so we can go through everything together and work towards a resolution.
Thank you for allowing us the opportunity to put this right.
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for taking the time to leave us a lovely review :) Hays Travel
A fantastic experience, as always.
A fantastic experience with Lydia, so helpful and great at explaining anything we needed to ask.
7 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
We're so glad to hear you had such a helpful and informative experience with us. We truly appreciate your kind words.
Good customer service from Jane who…
Good customer service from Jane who I’ve dealt with before.
Willing to go the extra mile as booking not straightforward as it’s accessible cabin and evacuation chair.
Not easy to find nowadays .
Will book again with Hays Travel
31 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to assist you with your accessible cabin booking. We truly appreciate your kind words and look forward to helping you again.
Jane at the Kingswood branch was very…
Jane at the Kingswood branch was very helpful and informative also she took note that I can’t walk to far and went out of her way to find places that we were interested in so she found hotel that suited her.👍
7 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your wonderful feedback! We are so pleased to hear that your experience was positive and that our colleague was able to find the perfect hotel for you. We appreciate your kind words.
We saw the Manager
We saw the Manager, Jane who has helped us on several occasions to select previous holidays. This time, we had her undivided personalised attention to help select our desired safari holiday for September 2028. We could not fault anything.
5 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you received such dedicated attention for your safari holiday. We appreciate your kind words.
i always use hays as i always get…
i always use hays as i always get lovely service always try to help us finding great holiday we have used them 4 times now the girls are great jan
5 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thanks for your lovely review and for booking with us again. Katie
Found Lydia extremely helpful and very…
Found Lydia extremely helpful and very good with attention to detail.
3 sierpnia 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you so much for you kind review! I'm glad I was able to help! Lydia :)
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for taking the time to leave us a review and for booking with us again. Amanda
Katie was absolutely fantastic
Katie was absolutely fantastic, me & me & my sister wanted a holiday, at a certain price & dates. She did everything & took the stress away, very a knowledgable, experienced, helpful & definitely book with Hays again 5 Star rating
20 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your fantastic review! We are so pleased to hear that we could take the stress out of planning your holiday and that you had such a positive experience. We look forward to helping you again soon.
Very helpful staff
Very helpful staff, nothing to much trouble. Definitely book with them again.
2 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Hi Kerry, Thank you for taking the time to leave us a review :) Many thanks, Hays Travel
What a excellent service I had nothing…
What a excellent service I had nothing to much trouble would always book with them
26 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your wonderful feedback! We are delighted to hear that you received excellent service and that nothing was too much trouble. We truly appreciate your loyalty and look forward to assisting you again.
Good service
19 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you so much for our kind review!
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our staff were helpful and polite, and that you enjoyed your experience with us once again.
Tried to make it more difficult.
Went into shop with an itinary in mind . They managed to meet all of the criteria at a competative price.
9 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
We are so pleased to hear that we were able to meet all your requirements at a competitive price. Thank you for your wonderful feedback!
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your review :) Hays Travel
Great customer service as always
Great customer service as always. Jane and the team are always very accomodating. Listened to what we wantwd in our holiday and provided a good value quotation.
12 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect holiday and provide a good value quotation. Also we wanted to that you for helping us with our in store event! :)
Another easy booking with Hays.
Jane was excellent as usual. Explained everything. Helpfull, friendly, knowledgeable. Found what we required and gave advice and options. Second booking this year.
16 lipca 2026
Odpowiedź od Hays Travel - Bristol Kingswood
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was excellent, helpful, and knowledgeable, providing great advice and options. We appreciate your continued business.
Doświadczenie Trustpilot
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