Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
The staff in Blackburn were absolutely fantastic helping us sort our dream holiday to Mexico for our 10 year wedding anniversary. They went through everything thoroughly with us. Were super friendly... Zobacz więcej
I recently used Hays Travel again for my holiday booking, and once more, the service provided by Owen was excellent from start to finish. He is friendly, professional, and really took the time to und... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
30 King William Street, BB1 7DP, Blackburn, Zjednoczone Królestwo
- 01254366237
4,9
Doskonała
617 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Blackburn
Thank you x
The helpfulness of Jade was excellent
The helpfulness of Jade was excellent. Jade made it so easy for us to book our cruise.
8 kwietnia 2026
Odpowiedź od Hays Travel - Blackburn
Thank you will pass this on x
Booking a package holiday
The agent was first class and explained everything clearly. She was very helpful and efficient. All in all a good experience.
13 kwietnia 2026
Odpowiedź od Hays Travel - Blackburn
Thanks for taking the time to review
Odpowiedź od Hays Travel - Blackburn
thank you x
Jill from Hays travel Blackburn is…
Jill from Hays travel Blackburn is fantastic, nothing is too much trouble for her and she soon sought answers for our questions, booking was quick and easy
12 kwietnia 2026
Odpowiedź od Hays Travel - Blackburn
thanks again for the review
The customer service was excellent
The customer service was excellent, the sales person was extremely helpful and patient. The sales person made it a positive personal experience.
5 kwietnia 2026
Odpowiedź od Hays Travel - Blackburn
thank you
Excellent experience with a very…
Excellent experience with a very helpful and knowledgeable cruise consultant 😊
29 marca 2026
Odpowiedź od Hays Travel - Blackburn
thank you
We had been seriously let down by Tui…
We had been seriously let down by Tui and Steph, the manager at the Blackburn branch, immediately put our minds at rest that she would find us an alternative holiday. She made time for us and we couldn't have asked for a more warm and friendly service. Thank you and we will now book all future holidays with you.
21 marca 2026
Odpowiedź od Hays Travel - Blackburn
Thank you so much it was an absolute pleasure to meet you and hope you have the best holiday xx
Steph and Jade went above and beyond
Steph and Jade went above and beyond, in correcting an error which was our fault, so we didn't receive any change in booking fees.
21 marca 2026
Odpowiedź od Hays Travel - Blackburn
you more than welcome x
AS ALWAYS VERY FRIENDLY EFFICIENT…
AS ALWAYS VERY FRIENDLY EFFICIENT SERVICE BY ALL MEMBERS OF STAFF ESPECIALLY FROM MANAGER STEPH. ANOTHER HOLIDAY BOOKED, THANK YOU.
25 marca 2026
Odpowiedź od Hays Travel - Blackburn
We appreciate your kind words regarding our team's friendly and efficient service. We are so happy you booked another holiday with us. Thank you!
Odpowiedź od Hays Travel - Blackburn
We appreciate you sharing your positive experience with us; we are so glad that you found our team helpful and professional.
Odpowiedź od Hays Travel - Blackburn
Thank you! We appreciate you sharing your experience with us. We're so happy to hear that we were able to book your holiday for you.
Found us a great holiday and a really…
Found us a great holiday and a really nice hotel could not fault anything the price was very good and will be booking through you again
11 marca 2026
Odpowiedź od Hays Travel - Blackburn
We're so happy we found you a great holiday and a nice hotel at a very good price! We look forward to assisting you with future bookings.
The staff where very helpful and…
The staff where very helpful and friendly they got us the holiday we wanted with time to save and then pay. Thank you.
15 marca 2026
Odpowiedź od Hays Travel - Blackburn
We are so happy we could assist you in finding the perfect holiday and that you had time to save. Thank you for your wonderful feedback!
Great service.
We popped in for a price and within 45 minutes the whole holiday was booked and paid for. owen was simply amazing x
22 lutego 2026
Odpowiedź od Hays Travel - Blackburn
We are so happy to hear that you had such a wonderful experience, and that your holiday was booked so quickly. Thank you for your amazing feedback.
Hays Travel in conjunction with Newmarket Holidays
Accepted Hays invitation to attend Newmarket Holidays in branch event. Ryan was extremely helpful and knowledgeable in our request for information on a Japanese tour holiday. So much so, we booked for April 2027.
27 lutego 2026
Odpowiedź od Hays Travel - Blackburn
We're happy to hear that the in-branch event and assistance you received were so helpful! It's great you found the information valuable enough to book your tour. Thank you for your feedback.
Catching up with a familiar face
Catching up with a familiar face, who has been with the company for many years. Someone who knows and understands what you want from your Holiday and helps you find the perfect choice.
Thank you
7 marca 2026
Odpowiedź od Hays Travel - Blackburn
We appreciate you taking the time to share your kind words. We're so glad to hear that we consistently help you find the perfect holiday. Thank you!
So knowledgeable and reassuring
Despite how busy they were, Steph was friendly, extremely helpful, kept calm and certainly knew her stuff. It was all reassuring that we were getting the best deal we could for our needs.
4 marca 2026
Odpowiedź od Hays Travel - Blackburn
We appreciate you taking the time to share your experience. We're so happy to hear that you found our team member helpful and knowledgeable while planning your trip!
Gill was amazing
Gill was amazing, understood my needs and we booked a fantastic family holiday with her. Thank you so much Giok
28 lutego 2026
Odpowiedź od Hays Travel - Blackburn
We appreciate your wonderful review! We are so happy to hear that we understood your needs and you booked a fantastic family holiday with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.