My travel agent Chloe was extremely helpful and made my visit very enjoyable. I am looking forward to my cruise in May 2027 and know if I have any worries I can drop in and discuss them with her.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
All the staff extremely friendly and helpful with advice and tips. The booking process was straight forward and fast, good deals on foreign currency. We have booked 5 trips with Hays, all have been fa... Zobacz więcej
My sister and I have used Hayes Travel to arrange a couple of holidays. Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy. We would not he... Zobacz więcej
Reakcja na opinię
Donna at Hayes sorted everything out for us. Made sure our accommodation was suitable and secured us the best price, made sure we have assistance for a couple of us who need it. Nothing too much troub... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, Zjednoczone Królestwo
- 02825530019
4,9
Doskonała
777 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Great staff
Great staff, very knowledgeable, helpful and friendly. Got a great deal and what we were looking for.
8 lipca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback, we really appreciate it :)
Booking a holiday.
My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.
9 lipca 2026
Odpowiedź od Hays Travel - Ballymena
Thank you for the lovely feedback. We'll be sure to pass this on to the team :)
Very friendly and efficient staff
Very friendly and efficient staff, who listened carefully to our requirements.
5 lipca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
Great company, exceptional service
Amy made my family holiday very easy to arrange, she went above and beyond when we struggled to book the hotel we wanted with the rooms we wanted, finding a way to make our booking possible, I could recommend Hayes and Amy highly enough, thank you so lunch
30 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback Paul. I'll be sure to pass this along :)
City Break to Edinburgh Sept 26
My sister and I have used Hayes Travel to arrange a couple of holidays.
Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy.
We would not hesitate to use Hays Travel when wishing to take holidays/city breaks in future!
2 lipca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the fab feedback :)
Hays Ballymena are the best
As always the staff are very helpful. They listen to our needs. The booking process was painless
2 lipca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback as usual Ann :)
Booked our holiday was great everything…
Booked our holiday was great everything was easy thanks to cleo who seen to all our needs
24 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback. I'll be sure to pass this along :)
Disappointed
I booked a holiday yesterday and was unable to make payment by phone despite trying over 20 times. I had to drive over 50 miles and pay for car parking while I visited your shop and paid for it.
I was told staff weren’t allowed to take payments by phone.
I was very unhappy as you can imagine to have to spend most of the day just paying for my holiday! Disappointing!
29 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Good afternoon,
I am sorry to read you are disappointed. I will give you a call to discuss this matter.
Kind regards,
Donna
As usual Donna makes our booking easy
As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like.
Thanks Donna
30 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thank you for the lovely feedback. I'll be sure to pass this to Donna :)
Great experience
The staff are professional, welcoming and friendly. They are interested in helping you to get the trip you want.
Donna was very helpful and professional with our family holiday.
20 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback Derek :)
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
Staff members Donna and Kellie very…
Staff members Donna and Kellie very pleasant, helpful and honest in their assessment of the hotels we had selected and provided us with information on other accommodation that my wife and me selected knowing they had the experience received from other customers that suited us better in the area we had chosen to holiday in, thanks to both of them 👍🌴👍🌴
24 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thank you for the lovely feedback. We'll be sure to pass this to Donna and Kellie :)
Donna makes holiday planning so easy
Donna was very efficient and helpful, as always.
21 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
Staff are so friendly and welcoming
The atmosphere in store is so welcoming and all the staff are so friendly and helpful especially Donna and Stef. Both spend time planning our first trip visit to South Africa.
2 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback Valerie. We'll be sure to pass this along :)
Great experience today in Hays Travel
Great experience today in Hays Travel. Steph was very helpful and professional as always.
11 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
The staff in hays travel Ballymena are…
The staff in hays travel Ballymena are excellent helpful with any issues you have
10 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback :)
Excellent service with a very friendly…
Excellent service with a very friendly agent. Kelly was so helpful and sorted everything for us. A perfect holiday booking, where we wanted to go.
16 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback . I'll be sure to pass this to Kelly :)
Great service….
Once again Hays Travel Ballymena provided me with friendly and professional advice. The staff are always so helpful when choosing a holiday. This time I dealt with Shanice who is another of their wonderful staff members.
I’m now sorted for another holiday.
Thank you again Hays!
12 czerwca 2026
Odpowiedź od Hays Travel - Ballymena
Thanks for the lovely feedback as usual. We really appreciate your custom :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.