Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
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Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... Zobacz więcej
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This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
37/39 High Street, FK10 1JF, Alloa, Zjednoczone Królestwo
- 01259212825
4,9
Doskonała
591 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff are Friendly, Knowledgeable and Helpful
Staff are, as ever, friendly, knowledgeable and helpful. We had an issue around our cruise dates and the staff worked around this to a positive conclusion.
30 listopada 2025
Odpowiedź od Hays Travel - Alloa
Thanks David. Always a pleasure - Christopher.
Really welcoming shop to use
Very helpful young man we dealt with. No problems just got it booked and Very pleasant. Helped us a few times before and always had a good experience . Thanks again
28 listopada 2025
Odpowiedź od Hays Travel - Alloa
Thanks for your positive review, Mrs. Small
It was a pleasure helping you to get your holiday arranged
Warmest regards
Christopher
It's so nice going into Alloa and…
It's so nice going into Alloa and knowing they will look after you. Jolie had holiday all booked in minutes. Seats booked for flights, etc. Fabulous
15 listopada 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked - Jodie
Our advisor (Christopher) was hugely…
Our advisor (Christopher) was hugely helpful, friendly and cheerful without being pushy.
16 listopada 2025
Odpowiedź od Hays Travel - Alloa
Always a pleasure to help - Chris
Staff knowledgable and most helpful.
14 listopada 2025
Odpowiedź od Hays Travel - Alloa
Was a pleasure to help - Jodie
A holiday just for you
If you want to design a holiday just for you, Hays Travel will make it easy, and help you throuh every stage until you have everything in place.
I popped in to the Alloa office with an Idea and over the next few days Catrina helped create the holiday plan.
Thouroughly recomended. Japan here we come..
2 listopada 2025
Odpowiedź od Hays Travel - Alloa
Thank you for positive review, Mr. Hamilton
It was my pleasure to help create the perfect holiday for you guys
Warmest regards
Catrina
Great experience
I book with Hays in Alloa every year. The staff are friendly knowledgeable and extremely helpful.
9 listopada 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure to get you sorted - Jodie
Stress free, efficient, friendly service
Christopher in Alloa branch was very knowledgeable, efficient and friendly. Made booking the holiday an easy, stress free experience
24 października 2025
Odpowiedź od Hays Travel - Alloa
Always a pleasure - Chris
Odpowiedź od Hays Travel - Alloa
Was a pleasure to help - Chris
Customer satisfaction
Good communication, relevant information and polite and friendly.
22 października 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked! Thanks - Chris
Odpowiedź od Hays Travel - Alloa
Was a pleasure to help - Margo
Very helpful friendly service
Very helpful friendly service. We always leave happier than when we went in!
15 października 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked! Thanks Jodie
Excellent
My experience with this company has always been excellent. The staff are amazing and so helpful, polite and friendly and will help you in any way they can . They are very efficient. I would always book my holidays with this company.
8 października 2025
Odpowiedź od Hays Travel - Alloa
Thanks for your positive review, Janice
It is always my pleasure to help you book your holidays
Warmest regards
Catrina
Great service great choice great prices…
Great service great choice great prices great people
3 października 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked again! - Chris
Customer service from Christopher was…
Customer service from Christopher was excellent
3 października 2025
Odpowiedź od Hays Travel - Alloa
Was a pleasure to help - Chris
Flights and hotel booking
Went in to book flights and a hotel stay . Was served by Jodie who was super helpful booked everything for us, she was friendly and professional put us at ease having everything taken care of which i must admit i prefer booking with a travel agent rather than doing it online call me old fashioned lol . Great customer service all round would recommend.
30 września 2025
Odpowiedź od Hays Travel - Alloa
Was a pleasure to help! - Jodie
Excellent customer care
Christopher has booked holidays for me in the past so he knows what kind of holiday I like. He is very helpful and knowledgeable re travel and gives excellent customer care. The staff in the Alloa branch make you feel very welcomed and also give great customer care .
22 września 2025
Odpowiedź od Hays Travel - Alloa
Always a pleasure to help - Chris
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you both booked once again! - Christopher
A job well done.
The fact that you can have good banter with the staff. They have all the answers that you need and make booking simple.
20 września 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked - Margo
I went in with an idea and Christopher…
I went in with an idea and Christopher had no problem looking at them and made suggestions which I was pleased with
21 września 2025
Odpowiedź od Hays Travel - Alloa
It was a pleasure getting you booked once again! Christopher
Doświadczenie Trustpilot
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