I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.
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Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Zobacz więcej
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Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Zjednoczone Królestwo
- 01332897041
4,9
Doskonała
792 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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9 grudnia 2025
Odpowiedź od Hays Travel - Allestree
Thank you for booking with us again and rating us 5 stars . See you soon Kelly x
They was very happy tohelp us to find…
They was very happy tohelp us to find the perfect hoilday next year
8 grudnia 2025
Odpowiedź od Hays Travel - Allestree
Thank you so much for your feedback we really appreciate it! I will be sure to pass this onto Leonni. Emmie :)
No appointment was necessary like other…
No appointment was necessary like other travel agents which suited me. Staff were amazing very helpful, my holiday was a lot cheaper than other agent's, very happy 😃
28 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you so much for your kind feedback Mary. I will pass your feedback on to Sophie, Regards Lewis
Just booked another holiday and as…
Just booked another holiday and as always very professional, friendly and prompt service. We know staff will always be there should any problems arise.
I recommend Hays to all my friends and family.
25 listopada 2025
Odpowiedź od Hays Travel - Allestree
Ah thank you so much for your lovely review Stan, we hope you have a fab time and we'll pass your review on to Kelly when she gets back!
Millie :)
Went into my local Hays Travel found…
Went into my local Hays Travel found the holiday I wanted they even matched the price I had seen on line,brilliant service definitely recommend this travel company and my daughter enjoyed it more as she was given free sweets
23 listopada 2025
Odpowiedź od Hays Travel - Allestree
thank you so much for your lovely review Matthew, we will pass this on to Arran and we're glad your daughter enjoyed herself too!
Kind regards,
Millie
Having nice staff helping with choices…
Having nice staff helping with choices of hotel y places
29 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you Jeffrey and Rita for your lovely review we hope you have a lovely time if we don't see you before you go!
Millie :)
Hays in Park Farm
Hays in Park Farm, Allestree are amazing. we only use them now to book our holidays. Kelly, Aran & the team are the best. Kelly always gives us the best advice & the best places to go. so friendly & professional we will not go anywhere else now
24 marca 2025
Odpowiedź od Hays Travel - Allestree
Thank you so much for you lovely comments, its always nice to see you and Andy. Thank you in trusting me with your holidays it means a lot. See you soon for another Kelly x
Odpowiedź od Hays Travel - Allestree
Hi Cilla.
Than k you for your kind words. I will pass these onto Millie next time she is instore. Thanks Arran.
Great customer service
Leonni was friendly and professional she made booking our holiday super easy and stress free! Thank you!
1 listopada 2025
Opinia niezależna
Odpowiedź od Hays Travel - Allestree
Thank you for your lovely review, Always happy to help and make things as stress free for you as possible. :)
Kind Regards
Leonni :)
Well we always use Hays .The staff at…
Well we always use Hays .The staff at Derby are brilliant Kelly the manager so helpful we try to get Aaron to book our holiday he gets our requirements and looks very hard to find them . Keep up the great work. Paul & Karen.
16 listopada 2025
Odpowiedź od Hays Travel - Allestree
Hi Karen & Paul. Thank you for your lovely feedback. It was a pleasure as always to book your holiday and i'm sure you will love Greece. I will pass on your feedback to Kelly also. Thanks Arran.
Professional friendly service & advice
11 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you so much for your Kind feeback Julia, I hope you have a lovely holiday. Best wishes Lewis:)
Holiday 2026 booking
Booked our last 4 holidays with Kelly at hays. She was away on conference so was seen by Lewis who did a sterling job of booking exactly what we wanted at a great price.
9 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you so much for your kind Lee, I am so glad I was able to assist you. Hope to see you soon. Regards Lewis :)
Leonni, first class
Excellent first class service from Leonni, she listened to what we required on our holiday and delivered everything, it was a pleasure dealing with her.
6 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your lovely review John, I hope you and Sheila have an incredible holiday. I can't wait to hear all about it. :) Thank you again for booking with me. :)
Best Wishes
Leonni
Budapest city break very helpful…
Budapest city break very helpful nothing to much trouble
5 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your lovely review Mrs Bird we hope you have a lovely time in Budapest!
Millie :)
Agent sourced the actual holiday cruise…
Agent sourced the actual holiday cruise we were looking for
5 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your 5 star review Chris! We hope you have a great cruise
Millie :)
Always brilliant from start to finish.
2 listopada 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your lovely feedback :)
I will pass this on to Kelly.
Kind Regards
Leonni
Christmas break Very friendly knowledgeable staff…
Very friendly knowledgeable staff helpful with our enquiry and then the booking
2 listopada 2025
Odpowiedź od Hays Travel - Allestree
Hi Colin, thank you for your lovely feedback. I hope you have a lovely time in Krakow! Emmie :)
Lewis listened to what I wanted and was…
Lewis listened to what I wanted and was able to suggest a suitable option.
31 października 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your review Isabel we really appreciate it :) we will pass this on to Lewis,
Kind regards,
Millie
Return visits with previous options
Return visits with previous options, booked kos, ran through original manifesto to confirm choices no problems so booked there and then. No hassle, straight forward great customer service all through. Be back again in future. 😊
30 października 2025
Odpowiedź od Hays Travel - Allestree
Thank you for your lovely feedback, I will be sure to pass this onto Arran. I am glad you had a wonderful time booking with us! Emmie :)
Brilliant service from Arran and Emmie
Brilliant service from Arran and Emmie. Arran gave great advice and made good suggestions. No pressure and not rushed into making a decision by either of them.
21 października 2025
Odpowiedź od Hays Travel - Allestree
Hi Carol.
Thank you very much for your kind words. It was a pleasure to book your Cruise and i'm sure you will have a fantastic time and look forward to hearing all about it when you are back.
Thanks Arran.
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