Hays Travel - Allestree Recenzje 

791
Wynik TrustScore: 5 na 5

4,9

Unit 14 Park Farm Centre, DE22 2QN Allestree, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Zobacz więcej

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Oceniono na 5 z 5

We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.

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Oceniono na 5 z 5

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Zobacz więcej

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Oceniono na 5 z 5

Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!

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Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • Unit 14 Park Farm Centre, DE22 2QN, Allestree, Zjednoczone Królestwo

  • 01332897041

4,9

Doskonała

Wynik TrustScore: 5 na 5

791 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(791)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 117 250

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hays Travel Allestree

Lewis was friendly and helpful in answering our questions, and providing useful information to help us choose where to go.

14 lutego 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Hi Ann.
Thank you for your lovely feedback. I will pass this onto Lewis when he is next in.
Thanks
Arran

Oceniono na 5 z 5

Very knowledgeable local branch

Very knowledgeable local branch. We prefer face to face when booking a holiday which this company always delivers.

12 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Hi Peter, thank you so much for your kind feedback. I will pass this on to Kelly. Best wishes Lewis :)

Oceniono na 5 z 5

Great service as usual

Great service as usual , that’s why we keep coming back to Kelly , very knowledgeable about places to visit and things to see and nothings too much trouble, all the staff very friendly.

18 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Hi Julie.
Thank you for your kind words. I will pass these onto Kelly when she is next in. Thanks Arran.

Oceniono na 5 z 5

Great service and Leonni was very…

Great service and Leonni was very helpful answering all the queries we had.

18 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you for your lovely feedback I will be sure to pass this onto Leonni! Emmie :)

Oceniono na 5 z 5

Every time I go into Hayes they help…

Every time I go into Hayes they help me cause I'm 68 not good with computer, did ever9 for me spent time with me ,

17 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you for your feedback, it is great to hear Millie could be of great assistance! Emmie :)

Oceniono na 5 z 5

Booking a holiday was an easy pleasant…

Booking a holiday was an easy pleasant experience at Hays Travel. Thank you to Millie for looking after us.

16 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you so much for this lovely review Ian it was a pleasure to get you booked!

Millie

Oceniono na 5 z 5

Good and efficient service without being pressurised

We enquired about potential holiday destinations and we’re given various destinations. After reviewing them at home and choosing what and where we wanted, returned to the shop and within 30 minutes all our questions were answered and the holiday was booked. A very good service

9 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you so much for your kind feedback Mr Topham, I will pass this on to Arran. Best wishes Lewis :)

Oceniono na 5 z 5

Very helpful And very knowledgeable…

Very helpful And very knowledgeable about cruisers, but not it was too much trouble

15 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you so much for your lovely review Stuart, I really appreciate it and it was a pleasure to get it booked for you :)

Millie

Oceniono na 5 z 5

Helpful

Helpful, obliging, friendly and efficient, as always.

14 lutego 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Thank you so much for your kind feedback Donna, I will pass this on to Emmie. Best wishes Lewis :)

Oceniono na 5 z 5

Very helpful and knowledgeable in…

Very helpful and knowledgeable in finding the right cruise for myself and my disabled wife

12 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you so much for your positive review,
I will pass this on to Sophie.
We hope you and your wife have an amazing cruise. :)

Best Wishes
Leonni

Oceniono na 5 z 5

So friendly and patient

So friendly and patient

30 stycznia 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Thank you for your kind review Ann,

I hope you and Jackie have an amazing holiday :)

Kind Regards
Leonni

Oceniono na 5 z 5

The lovely Leonni was so helpful she…

The lovely Leonni was so helpful she helped us pick a holiday for us which were looking forward to it shes a credit to.your store she couldn't of done enough for us

9 lutego 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Hi Lindsey,

Thank you so much for your lovely feedback, it was a pleasure to book your holiday for you :)

We hope you have an amazing time!

Kind Regards
Leonni

Oceniono na 5 z 5

Kelly at Allestree branch was amazing.

Kelly at Allestree branch was amazing.
Listened to what we wanted and noted everything down.
Looked at several tour operators until she found the package perfect for us.
Booked our holiday to Canada before we left.
Kelly also packaged our holiday last year and it was superb, from the moment we left to arriving back home.
Would definitely recommend and will be speaking to Kelly for our next holiday.
Thank you.

7 lutego 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Hi Cheryl.
Thank you very much for your kind words. It sounds like you have an amazing holiday ahead of you. I will pass this onto Kelly when she is next in. Thanks Arran.

Oceniono na 5 z 5

Wonderful all staff very helpful sort…

Wonderful all staff very helpful sort out holiday also helpful for deaf many big thanks

27 stycznia 2026
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Odpowiedź od Hays Travel - Allestree

Hi Jane.
Thank you for your kind words. I have passed this to all the staff. It was our pleasure to book your holiday again.
Thanks Arran.

Oceniono na 5 z 5

Excellent knowledge

Aaron from the Allestree branch was very patient on our many visits to the shop, and eventually booked the holiday we hope will tick all the boxes when there! Thank you Aaron

1 lutego 2026
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Odpowiedź od Hays Travel - Allestree

Thank you so much for your Kind feedback Mrs Stretton. I will pass this on to Arran, Best wishes Lewis :)

Oceniono na 5 z 5

Friendly staff

Friendly staff, answered all my questions and found me the best deal for me. Excellent service.

21 stycznia 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Hi Billy.
Thank you for your kind words. I will pass this onto the rest of the staff. Thanks Arran.

Oceniono na 4 z 5

Kelly was as normal friendly

Kelly was as normal friendly, professional and helpful in planning our 6 week world trip

27 stycznia 2026
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Odpowiedź od Hays Travel - Allestree

Thank you for your kind words. I am so please we was able to get this booked for you, it sounds like an amazing trip. Cant wait to hear all about when you return . See you both soon Kelly x

Oceniono na 5 z 5

Outstanding

Outstanding. It was so lovely to go into a branch and speak with a human and book a holiday.
Aaron, who assisted us at the Allestree branch was outstanding cannot recommend him highly enough

24 stycznia 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

What lovely comments, I will be sure to pass this over to Arran. I am so please that you where happy with the service Arran provided and we hope we can help book many more holidays for you in the future. Regards Kelly x

Oceniono na 5 z 5

I've always booked with Hays Travel

I've always booked with Hays Travel and find them very helpful. I would recommend them to anyone.

3 stycznia 2026
Logo Hays Travel - Allestree

Odpowiedź od Hays Travel - Allestree

Thank you for booking with us again and thank you for the kind comments. I will be sure to pass these on to Sophie. See you soon Kelly x

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