The service was fantastic. Jennifer Louise couldn’t do enough for us, she asked all the questions and gave great advice. Was very pathrough with our request out what we wanted out of building our itin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everytime I go plan to go on holiday I go there to check out the prices and figure out our options to go , and also if we have been there longer enough cups of teas 🤣🤣 The staff are very friendl... Zobacz więcej
Reakcja na opinię
Yes you did put a big smile on our faces, booking was great and staff very helpful and pleasant thankyou 😊 service with a smile.
Reakcja na opinię
Megan and her team provide a warm and friendly atmosphere and are very helpful and patient when booking your holiday for you. Always a good experience with plenty of good advice and they always go th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
76 Allerton Road, Mossley Hill, L18 1LW, Liverpool, Zjednoczone Królestwo
- 0151 4380049
4,9
Doskonała
519 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good We spoke to Jenny who has helped us…
We spoke to Jenny who has helped us with previous bookings. As well as being pleasant and friendly, she is also very knowledgeable and has personal experience of a lot of places. Whilst Jenny was talking to us, a young man sitting at another desk kindly made us a cup of tea.
5 stycznia 2025
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
Hays Travel lacking duty of care
Hays Travel booked us a four night holiday to Turin. The actual flight went to Malpensa Airport Terminal 2, which is near Milan. By the time we had landed in Milan, gone through passport control, picked up cases, got to Terminal 1 to get the train to Milan Central, all onward public transportation had ceased for the night necessitating spending the first night in a hotel in Milan. The possibility of this happening was never explained to us. Nor was the journey distance of 150 km ever mentioned. We are 4 pensioners, the youngest being 71 but apparently Hays Travel have no obligation to duty of care on city breaks
2 września 2024
Opinia niezależna
Odpowiedź od Hays Travel - Allerton
Hi,
I would like to apologise again for the upset and inconvenience you experienced during your city break to Turin. We did try to assist you before travel with different options to get to your hotel, as transfers were not included as part of the package deal, and I understand that the last train was missed due to a flight delay.
I understand that our Regional Manager has spoken with you regarding this, and the matter has been referred to ABTA.
If we can be of an further assistance, please do not hesitate to reach out to myself.
Kind Regards,
Megan - Retail Manager
Odpowiedź od Hays Travel - Allerton
Thank you for your review :-)
Very kind personal very polite sorted…
Very kind personal very polite sorted my holiday without any misfortunes
6 grudnia 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan x
staff were polite
staff were polite, helpful, presentable, premises warm and inviting
23 listopada 2024
Off to Agia Napa
Annie in the Allerton rd. branch was so helpful, she made it look so easy.
21 listopada 2024
Always helpful and they take the stress…
Always helpful and they take the stress out of booking a holiday. Also I don’t do things on my phone so it’s nice to have paper work in your hand always book with them, Nice to but faces to names
20 listopada 2024
We had a very good experience with no…
We had a very good experience with no pressure and booked a holiday through Anne she sorted car park,seats on plane,private taxi at airport to Hotel everything we wanted 😊
31 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely feedback!
Excellent experience as always
As always Hays travel Allerton Road booked holidays and flights for me yesterday with ease and professionalism. First class service from Jenny and Meghan’s team
30 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely feedback - Megan x
Have used Hays Travel before on a trip to Rhodes…
Have used Hays Travel before on a couple of occasions and have been impressed by their help and concern for you as a customer.
29 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your feedback.
RETURNING CUSTOMER
I book all my holidays at Hays Travel Allerton Road
Megan and her team go out of their way to provide me with all my requirements. Happy faces when you walk through the door ,just what you need to start your holiday journey.
27 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely feedback i love booking your holidays Marg - Megan xx
Megan was very friendly and extremely…
Megan was very friendly and extremely efficient and the whole booking process was very quick.
24 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Expected long interview but Sarah…done and dusted
Expected s long interview but Sarah found exactly what we wanted quickly leaving us time for a leisurely lunch 😁
19 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
We always book with Hays travel they…
We always book with Hays travel they are very knowledgeably helpful amd friendly and listen to what you want amd get you the best price
12 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Holiday booking Booked are holiday on Monday from Hays…
Booked are holiday on Monday from Hays Travel Allerton Road branch they are all so lovely in there they take time with you and make you feel at ease wouldn’t go anywhere else to book.
8 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
Megan always helpful when been in to…
Megan always helpful when been in to book holidays highly recommend Hays all the time
8 października 2024
Odpowiedź od Hays Travel - Allerton
Thank you for your lovely review - Megan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.