I ordered the Gigi wig about a year ago but I had to come back to write a review about it. The hair is in excellent condition with little maintenance and the colour still has its lustre which yo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing wigs as I ordered 2 💖 great service amazing communication and was given a lot of compliments I can’t fault anything Thank you so much you’ve given me beautiful wigs that has boosted my con... Zobacz więcej
11/10! Perfect perfect perfect everytime!! I've ordered a number of wigs from Tiffany over the last few years since finding her socials and never been disappointed. Very quick and always great with co... Zobacz więcej
Couldn't recommend Hairslayed enough. My wig is absolutely beautiful and I've had so many compliments about it, everyone is shocked when I tell them it's a wig as you cannot tell. I was kept up to da... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
THE UK'S BEST ONLINE WIG SHOP⭐️⭐️⭐️⭐️⭐️ ✨OVER 300+ POSITIVE CUSTOMER REVIEWS ✨300+ CUSTOMER SELFIES ON OUR INSTAGRAM ✨100% HUMAN HAIR EXTENSIONS AVAILABLE ✨100% HUMAN HAIR CUSTOM WIGS AVAILABLE ✨100% HUMAN HAIR EXTENSIONS AVAILABLE ✨HAIR ACCESSORIES AVAILABLE AVAILABLE
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Zjednoczone Królestwo
- INFO@HAIRSLAYEDLDN.COM
- www.hairslayedldn.com
4,7
Doskonała
60 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
STAY AWAY! Awfully made wig.
If I could give this company 0 stars I would. Although she knew when I needed the wig, it was sent out the day before my special event which was stressful and I had to ask my mother in law to stay in at my sister in laws all day to receive it, although she had way over 2 weeks to make it (she requested 2 weeks for bespoke wig making).
Craftsmanship was very poor. The cap and tracks were highly visible at either side of my temples which looked horrific. I couldn't cover it with hair from closure as very thin, despite using hot comb. I had to took the extra cap under to hide it which was uncomfortable. The HD lace closure was crap, black knots highly visible. Hair was very poor quality, felt synthetic and tangled up with every move. Reached out and after lots of back and forth of her basically making out the issues were my fault or I didn't know what I was talking about (I've been wearing wigs for over a decade), she asked me to send it back to her which I did but it was lost in the mail.
Unfortunately if it was made well and better quality, i wouldn't have had to send it back in the first place, £450 down the drain. I then purchased a £120 wig off Amazon, bleached the knots myself and added some tracks, looks 10x better than what I received from this company. Wish I could upload photos it was a total mess. Don't waste your money guys.
9 sierpnia 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
I am sad that you chose to write such a negative review despite knowing how our conversation went.
You ordered your wig on the 23rd Aug, it arrived on the 9th September. We spoke a few days before this, I informed you that you left it last minute, and to order it asap if you wanted it before the 10th (the date you wanted it by). You were aware of this, I got the wig to you within 11 working days. I went out of my way to fast track the service without the fee. Our usual time frame is 14 working days, up to 21 during busy periods.
You sent me a photo of you wearing the wig, you had cut half the lace. From looking at the photo I immediately said you cut the lace too far back. You then said that the lace was this far back. But I knew this was not possible because the wig comes with excess lace, that you had to cut yourself, which I could see was done wrong.
I asked you 3 times to see the other side that you had not cut yet. You eventually showed me, to which it was obvious to me that you made an error. As the other side was inline with the edge of the wig cap, and not behind it.
You asked if i could do anything about it, i said you can ship it back to me and i can have a look, and once the wig is with me i can go from there. I was being accommodating despite me knowing from the first photo that you cut half an inch of hair off the lace.
Nonetheless I still was going to try to rectify your issue, as I did not want you unhappy with your purchase. After this you made me aware of other concerns such as the bleached knots, not being to your preference.
You were happy to ship the wig in, and we had a positive interaction. There was no back and forth, I had to repeat the policy a few times, in different ways but this was due to you asking "what happens if it is lost", or saying "morally I should give a refund/ partial refund".
You shipped the wig, I went to collect it from the PO box on 2 occasions and it was not there, I discussed this with you. You made me aware you shipped it SECOND CLASS (not the shipping method recommended). By this point It had been 10 days, you contacted royal mail and they told you it was missing, i explained to you our policy which can be found on shipping and returns. Highlighting that we are not liable for lost packages and that we use (Next day special delivery method which covers the value of the goods).
I suggested that we can continue to wait for the wig, and not panic as it could still show up as it had not been 30 days.
You said Royal Mail informed you, you would only get £20 for your lost parcel. You then suggested I give you a full or partial refund for the wig despite me not having the wig in my possession. You mentioned my morals, I explained that morally I did the correct thing, by willing to retrieve the wig and fix any concerns you had. I also said that I understand you feeling anxiety with it missing, but let's give it some more time.
Unfortunately, I am not liable, because you shipped it using the most untracked method (second class). Once you realised that the onus was on you due to the shipping method you chose, you did not respond and then left this review.
To be clear, Your statement about the hair being synthetic, is untrue as We take pride in the fact that we only use 100% human hair. We have over 300 positive reviews on our instagram stories. Despite how negative this review is, I am sorry that it went missing and I hope it turns up as it has still not been 30 days. Our aim is to always deliver a positive experience and a quality product.
The best!!! Can’t wait to order again
This lady is amazing! So helpful when I messaged her 100 questions! She was amazing, after ordering from other online stores and being sent something totally different! I was so scared to order from anyone, but omg the wig is beautiful! It’s so thick and full!ive had minimal shedding and she sent it styled so it was beautiful! Also smelled beautiful! And I could pop it on straight out the bag! It is exactly the same as the pic! No filters on her pics at all exactly the same! The lace is amazing, it’s invisible I’ve never had such good lace before it’s giving scalp🙌🏼😂 100% this will be my new go to lady for wigs worth every penny! 🩷
2 września 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey hun, thank you for shopping with Hairsalyedldn and for your positive feedback, i know who you are hahah.. always happy to answer questions☺️ I so glad your loved the wig, your compliments on here and in the DM mean so much❤️
Order now!
Great help from the beginning.
Piece that came through was great.
Wife was very happy with her purchase.
18 września 2023
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Govind, thank you for shopping with Hairsalyedldn. I am so glad your wife liked her wig 😃. Thank you for your positive feedback, it means so much❤️
The frontal lover! 😍
I've ordered 6 wigs from Hairslayedldn now. Yes you read correctly: S.I.X!! And that is because what you see IS what you get, and then some. Every time I've received my order, I've been over the moon! The hair quality is so good, that all the wigs I've bought are still going strong. Her customer service is 10/10! Hairslayedldn goes above and beyond to make sure her customers are happy and she'll sometimes pop a little freebie in with my package, as a nice surprise to show appreciation for my continued support. She colours hair beautifully and I've never had any problems with tangling. The hair is always so soft and well conditioned. So far, nothing has been too much, whether I want layers, a particular colour, a frontal instead of a closure, etc and she's always willing to answer any questions and give good advice on how to look after and maintain my wigs. She's my go-to for wigs now, I've built up my lil collection and I would 100% recommend her to any and everyone. If you're looking for someone that you can trust with your hair, someone who understands the assignment every single time, then look no further than Hairslayedldn! She's amazing at her craft and she's such a genuine person too!! Definitely worth every penny! I couldn't be happier with my wigs!xx
4 lipca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey hun, thank you for shopping with Hairsalyedldn. We appreciate your on going support😊. Thank you so much for your positive feedback, it means so much❤️.
i love that you now have a collection from us, honestly so humbled by that. Aww your too kind with your compliments, your a sweetheart
I am glad to know you have not had any issues with your wigs, an that you love the colouring of your units
always happy to answer your questions. Also thank you for all the customer selfies you have sent in
xox
My friend recommended this…
My friend recommended this company..Such good customer service! Guys i havent put the wig on but just running my hands through the wig I could tell like the quality of the hair is really good and normally when I order the wigs from different companies there always shedding before I even put the wig on my head.. this is only place i will be ordering wigs from on.. thank u so much x
4 lipca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Nessa, thank you for shopping with Hairsalyedldn. We appreciate your support😊. Thank you so much for your positive feedback, it means so much❤️
I ordered a blonde unit 3 years ago
I ordered a blonde unit about 3 years ago and it is still going strong!! Customer service was impeccable as we were in lockdown. The lace was cut perfect and colour matched. The hair is still soft with minimal shedding. Shipping was super fast and the packaging so cute too!!
29 czerwca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Taneisha, thank you for shopping with Hairsalyedldn. We appreciate your on going support😊. Thank you so much for your positive feedback, it means so much❤️. so glad you love our packaging🛍
Amazing quality products,quick delivery…
Amazing quality products,quick delivery and very helpful and friendly service
31 maja 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey hun, thank you for shopping with Hairsalyedldn. We appreciate your support😊. Thank you so much for your positive feedback, it means so much❤️
10/10 would definitely recommend!
Iv used HairSlayedLdn for a few years now. EVERY👏🏽 SINGLE 👏🏽 PURCHASE has been 10/10.
Hair quality is amazing. Density is great, making and shipping doesn’t take too long either.
Easy communication with the girl that runs it and always follows through with any request you ask.
Once I bought my first wig.. iv never bought anywhere else.
19 sierpnia 2023
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Joanna, thank you for shopping with Hairsalyedldn. We appreciate your on going support😊. I am humbled that you recognise my attention to detail to satisfy you wishes. Thank you so much for your positive feedback, it means so much❤️
Highly recommend Hairslayedldn
I have had a sew-in, custom wigs and installs with Hairslayedldn over the years and I’m always very happy!
I’m not much of a wig person because I never found any units that suit me until booking with Hairslayedldn. I feel that all my wants and needs were heard and I got exactly what I desired. The hair is of a good quality too, literally last years.
I highly recommend Hairslayedldn to anyone wanting quality hair products and services!
6 maja 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Channiece, thank you for shopping with Hairsalyedldn. We appreciate your on going support😊. Thank you so much for your positive feedback, it means so much.
and thank you for the recommendations❤️
Loyal customer
I have ordered 5 blonde wigs over the past 5 years and I am still using them all, her ability to colour and style wigs is unmatched! Customer service is just as amazing as the wigs, always available for tips and advice regarding installation, purchase or maintenance. Let’s not forget the wig maintenance service! Ladies send your wigs in for a Revamp!!
I will never use another wig service!
14 lutego 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Zoe, thank you for shopping with Hairsalyedldn. Honestly i appreciate your on going support hun😊.
thank you for recognising our aim to provide a positive customer service experience as well as high quality products.
and yes we love to maintain your purchases, i'm glad you were happy with this service too.
Thank you so much for your positive feedback, it means so much❤️
Pandora light wig
Fantastic unit I literally wear it every day and it’s still like new I get so many compliments I’m actually gonna order the exact same one and another one in a lighter shade I’m literally obsessed and very picky I’ve gone through atleast 10 different salons and this is by far the best so far
14 czerwca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Timmy, thank you for shopping with Hairsalyedldn.
We appreciate your on going support😊. Thank you so much for your positive feedback, it means so much❤️
flattered that after trying 10 salons you love our wigs the most😄
The best in the UK!!
Seriously the most talented hair stylist with the best customer service! I started using Hairslayedldn in 2021 and haven’t looked back! The best in the game!!
10 czerwca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Fran, thank you for shopping with Hairsalyedldn girl. We appreciate your on going support😊. you have been a loyal babe for years!
Thank you so much for your positive feedback, it means so much, your always so generous with your feedback❤️
Highly recommend!
When I tell you guys the hair from this company is not to be played with 😍😍. I’ve purchased two wigs and have not been disappointed but my most recent purchase really did it for me ! The lace was so thin I didn’t even need to tint it. As well as the hair being so bouncy needing minimal taming and for coloured hair this says a lot !
Couldn’t be more happy with my wigs and I definitely suggest you guys using HairslayedLdn for your future purchases 😍 thanks girly xx
6 czerwca 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
Hey Ny, thank you for shopping with Hairsalyedldn. We appreciate your on going support😊.
I am so glad you have found the wigs easy to manage, and that you loved the colour and the thinness of the lace.
Thank you so much for your positive feedback, it means so much❤️
Incredible service, incredible products!
I really can’t speak highly enough about my experience with Hairslayed LDN. I had followed the page for a couple of years and had checked out the website but I felt apprehensive because I thought they looked ‘too good to be true’ for the price range. I can assure that the quality of these units is EVERYTHING. The hair is the best quality I’ve ever had, amazing density, hair is super shiny and the colour is beautiful. The customer service really is second to none, with quick responses to instagram messages, Tiffany offered me guidance with choosing the perfect wig and by being so responsive makes you feel like you are a valued consumer, I could not be any happier. Already excited about buying my next one!
7 czerwca 2024
Opinia niezależna
Lovvvveee
This wig is gorgeus. So happy with my recent purchase. I defo see myself ordering in future and would recommend.
Owner was very helpful with my questions.
1 maja 2024
Opinia niezależna
🛑🔊AVOID!!! Threatening RESPONSE!!! LIES UPON LIES!!!!
🛑I HAVE NOW ADDED VERIFICATION TO HELP FUTURE BUYERS DECIDE.
MY%100 HONEST EXPERIENCE.
🚩🚩🚩 PLEASE VIEW HER REPLY BELOW, OVER A YEAR LATER, THREATS & FABRICATION OF LIES. THIS PERSON KNOWS MY ADDRESS & THIS PERSON IS CLEARLY UNHINGED. PASTED MY NAME & PERSONAL DETAILS PLASTERED ON THE INTERNET BY SOMEONE WHO IS CLEARLY MENTALLY UNWELL... YOU HAVE MY £400+ TO FEED YOUR FAMILY, I HAVE NOTHING OF VALUE EXCEPT LIES & THREATS!!! GOES TO SHOW THE TYPE OF PERSON BEHIND THE BUSINESS, NEVER YOU COMPLAIN NOR GIVE HONEST NEGATIVE FEEDBACK.
📛(UPDATE) 8 hours after contacting the seller with & about feedback on trupilot, this site suddenly starts getting daily "great feedback" from who or what? Any feedback before the 26th of May 2024 is suspicious
I wish I saw the previous review before buying from them.😔
👉Hair quality is very poor, would have gotten a much better wig on ali...
👉The dye job was very poor, the hair was basically a VERY cheap 613 wig which was badly coloured, tongued, styled & shown with a gorgeous filter.
👉Hair is very very poor quality. I paid almost £500 for basically $60 worth of hair.
👉I also requested for a medium sized wig, wig size is massive. I now have to pay someone to remake it.😔👎
👉The parting is very wide like a highway - like would be in a very old wig.
👉The hair SHEDS so so much😔Seems the wefts are loose.
I have unfollowed them on the gram & would advise any future buyers to save their coin. I wish I had😖😔👎
20 stycznia 2024
Opinia niezależna
Odpowiedź od Hairslayedldn
your behaviour is worsening. 30/03/2025 HI felly, you have changed your review multiple times the latest (11th march 2025), over the span of 1 year. first made january 2024. You've been stalking and liking all negative reviews frequently.
You have also changed the value of your goods from your initial review. as well as updating your review multiple times. I have a screenshot of your initial review, and all reviews since (changes). which again show you are being dishonest. you also claim you've never wore the wig.
You made another fake review in July last year and i contacted you and solicitors and let you know what you were doing was defaming, as well as stalking and threats. I thought it was best to not respond to your review as i did not want to trigger the behaviours that have grown to be concerning. However a year later and you have not stopped.
Please let me remind you that fabricating the truth, as well as your previous behaviour. is now a becoming a real concern, as your behaviour is obsessive. With all respect It's been over a year i think its time to stop.
Below, is my response to your other fake trust pilot account, which you deleted due to my response (below);
Hi YummyMummy_sales Mum (Miss F), You are the only person who has ever asked me about my reviews being real, I know its you. Also you have written a similar review to your last one back in the beginning of the year in January under the name ‘Felly’.
You already made a negative review and have now written another, claiming you ordered on July 6TH 2024, this is not true and defamatory. You have also liked this feedback from your ‘felly’ trust pilot account’, You stalking the reviews and liking the negative ones.
Again you mention a filter like in your last review, this is untrue. Any videos of the wigs on mannequins have no filters used at all, as well as on the website. All the reviews are genuine.
I pride myself on customer service, and have not been rude to you or entitled as you have tried to imply.
You never once complained about your purchase that was made on JAN 4TH, until 5 months later 19th MAY 2024, where you claimed the wig in in a box and unworn and unused, i tried to ask you what the issue is, to which you ranked everything at 0, from colour, to sizing, to quality. I made it clear that i would have been able to help with any concerns if you let me know sooner.
To which you stated " I am not looking for a refund i am not poor". You also said "now you have physical shop one day we will meet" you also said "A formerly faceless & locationless business" To which i asked you i this was a threat, You have tried to threatened/ intimidate and harass me on multiple occasions in our direct msg.
You then messaged over a months later AGAIN on the 28TH JUNE 2024 asking about my reviews on Trust pilot, stating “who are these people reviewing?, Do they exsist? Or are you reviewing yourself?
At this point i decided to no longer communicated with you again as your behaviour/ stalking has become a concern with regards to the direct messages on instagram as well as your multiple reviews and following the reviews.
To clarify, We have over 300 positive reviews on our instagram highlights, our reviews and customer selfies are authentic feedback, as well as the reviews left here, EXCEPT FOR THIS ONE.
I saw from your other trust pilot (felly account, you caused another small business owner mental distress from your behaviour as she stated “just endless rambling messages”.
You were asked by trust pilot to provide me with your order number, you have not because this is not a genuine review. Please note, your messages and reviews, harassment and threats continue I will be forced to take the issue further. I recommend removing this false review as just further verifies my point of your behaviour.
*you have since deleted you mean review you left on other companies (but i still have the screenshots of your behaviour and the pattern of becoming fixated*
Very low quality hair for such a high…
Very low quality hair for such a high price, hair quality was not as advertised on her website/Instagram page. The hair, especially the frontal, tangles. I purchased body wave hair and the hair provided was straight. The colour I requested for was not the colour I got. The dye job was very poor and you can see orange strands from the bleach. The worst part is, she changed the terms and condition on her website after I made a complaint which I have evidence of. Fortunately because I worked in the legal sector I took a picture of her T&Cs in full before making the purchase. After I made a complaint she then added to her website that I had to make the complaint within 30 days which was NOT on there before. I will NEVER buy a wig from her again neither would I ever recommend her to anyone. £300+ down the drain. I wish I could upload pictures on here!!
13 stycznia 2024
Opinia niezależna
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