Fist of all the delivery was so late like a week then the top it off they sent out the wrong product now they said to me it was going to be sent out again the next day and it didn’t I am still waiting... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just had the HARISON Discover B11Eco Home Upright Exercise Bike delivered, easy to assemble, great machine. I have had many items from Gym Direct over the years, from Barbells, olympic plates and r... Zobacz więcej
I ordered several things through gym direct, including weight bumber plates, a full dumbell set, bar bell and a functional smith machine. All the gear is better than expected, the service was awesome... Zobacz więcej
Order my product Half Rack Assault Rack around early April so Ashley has been following up with me by email. Hopefully, the product will arrive this month as I can see many reviews point out Gym Dire... Zobacz więcej
Informacje dotyczące firmy
- Sklep ze sprzętem do ćwiczeń
- również w kategorii:
- Hurtownia ze sprzętem do ćwiczeń
- Miejsce do treningu z podnoszeniem ciężarów
- Sklep sportowy
Informacje przekazane przez różne źródła zewnętrzne
Gym Direct is one of Australia’s leading providers for quality gym and fitness equipment. Established in 2007, Gym Direct has grown nation-wide and is best known for their competitive prices and large range of premium products. Our gym equipment is available for pick up directly from our Taren Point warehouse, alternatively we offer various delivery options straight to your door. We are always sourcing new products and we house many exclusive gym & fitness products that are only available at Gym Direct, so make sure to check out our website! For any questions call us on 1300 488 866 or email us: sales@gymdirect.com.au
Dane kontaktowe
23-25 Mangrove Ln, 2229, Taren Point, Australia
- 1300 488 866
- sales@gymdirect.com.au
- www.gymdirect.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really satisfied with purchase
Really satisfied with purchase. Got exactly what I paid for and came in a timely manner. Would definitely recommend to friends and will be buying more equipment in the future.
Great Home Gym!
Bought $5k worth of gear for a full set up home gym! Did postage take a little longer than expected? Yes! Are we living through a Pandemic? Yes! Will I order from Gym Direct again? Yes!! Chris was always very responsive, helpful and ensured everything went as smoothly as possible. The equipment is all to a high quality! Thanks we will be making another order soon!
Value for money
Bought the pump 20kg barbell set and subsequently extra weights. Good value for money, decent shipping rates and fast delivery.
A pleasure to deal with
A pleasure to deal with. Happy with all products purchased. Will definitely use them in the future.
Not Impressed
My experience with this Company has been far from acceptable. From the time I placed my first order, communication has been horrendous to say the least. I received little communication at best regarding back orders and most orders placed I would find myself waiting for two months average. The equipment that arrived was either broken, damaged or faulty. I found that I was regularly seeking updates on orders placed, replacement parts, only to be met with silence. Each time I attempted to call them, I was met with an automated message stating the were only answering email enquiries. Extremely poor business practices! They even refunded an order when I made an enquiry regarding the status of a product I ordered that was supposedly 'In Stock' without asking if I wanted to wait. The communication I did receive what short and abrupt, not what I would expect from a Company I've spent thousands of dollars with. If I knew back then when I was placing my first order the experience I was going to have, I definitely would not have ordered from this Company.
Great service
Prompt reliable service and delivery
It was hard work all the way
It was hard work all the way.
I had to chase my order. I had to chase information and all the time I was disappointed.
My order took a total of 6mths to get finalized. I didn’t get what I originally ordered. It was swapped for something that wasn’t sold already. That too was delayed and then turned up only half the order. I had to again chase info and ensure I got what I had paid for.
In the current climate I understand there are delays but the service and communication was slim to none.
Would not recommend or use this business again. Terrible experience.
Great range and service
Comprehensive range, quick delivery and great customer service. All purchases have been great quality and would highly recommend using Gym Direct.
Awesome gear for an awesome price.
I’ve made multiple purchases from Gym Direct over the last year and they’ve always been great. Awesome gear at prices that are better than anywhere else, great shipping prices and easy pick up from the warehouse if needed (pick up times booked in advance).
My only gripe with Gym Direct is whenever calling for anything I’m greeted with incredibly blunt service over the phone. Borderline rude in how sharp and short they can be and not too informative. It always seems like it’s a hassle for them to serve someone over the phone.
Quality products and fast postage
Unsafe product, questionable refund policy
Supplied rusted, unsafe equipment.
Issue raised - effectively stated “that’s how they are”.
Eventually returned, took a few attempts to get the refund.
Partial refund given, I’m out of pocket.

Odpowiedź od Gym Direct
i purchased a pair of spin lock…
i purchased a pair of spin lock dumbbell handles for olympic plates very happy with the quality definitely recommend gym direct for all your fitness & gym equipment needs

Odpowiedź od Gym Direct
UNHAPPY
Unresponsive customer service, constant further delays on my order (arrived 3 months later than expected date) and they did not acknowledge these further delays - I followed up 5 times only to receive a generic response that my order would arrive within the next week which was untrue every time

Odpowiedź od Gym Direct
Service above and beyond. I'll be staying with Gym Direct
Even throughout the COVID crisis, and and he consequent product supply issues, they managed to keep trucking. Excellent service under duress.

Odpowiedź od Gym Direct
The gym equipment they supply is…
The gym equipment they supply is excellent value for money and of very good quality. The only reason I didn't give five stars is because of the long delay in delivery. However, it was worth the wait.

Odpowiedź od Gym Direct
Gym Direct is an outstanding company!
Gym Direct is an outstanding company! They have surpassed my expectations, their service, products and communication is exceptional. I highly recommend Gyms Direct and will purchase from them again.
JohnP

Odpowiedź od Gym Direct

Odpowiedź od Gym Direct
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