The best play mat I’ve had! Brilliant quality, amazing design :soft, easy to transport and easy set up and very easy to clean. The choice of colours and patterns is great - there’s something to suit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was purchased as a Christmas gift for us. After less than a month’s use it is looking quite battered, doesn’t stand up to our dog occasionally walking across it or toys being banged on it, so now... Zobacz więcej
Reakcja na opinię
We’ve got 2 of these playmats and I really couldn’t fault them. Easy to put together and put away, we use it for our mum meet ups and withstands loads of little ones playing on it. Love that... Zobacz więcej
Reakcja na opinię
We love our Gus & Beau mats! We have 3 in our soft play and not only do they look great, but there fantastic for the little ones to use while playing, crawling and hitting milestones like first steps!... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
gus and beau, premium baby playmats designed to fit the modern home. Designed by Liz Rawlinson whilst on maternity leave, our award-winning puzzle playmats are available in simple muted designs to fit in with your interiors. Looking for an extra large playmat? Our playmat tiles join together like a puzzle, meaning you can use as many as you need.
Dane kontaktowe
Zjednoczone Królestwo
- hello@gusandbeau.com
- www.gusandbeau.com
4,4
Doskonała
84 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od gus + beau
Hi Richa, Thank you so much for your feedback. We’re sorry to hear you’ve found the mat a bit slippery. Our tiles sometimes feel smooth to start with, but a quick wipe with a damp cloth usually does the trick and helps the surface feel less slippy. The tiles naturally improve grip as they’re used more.
Its cute but too slippery!
Its cute but too slippery . Won’t recommend specially if your baby just starting to crawl
23 maja 2025
Opinia niezależna
Odpowiedź od gus + beau
We’re so sorry to hear you’ve found the playmat a bit slippery. Our mats are made from a durable, easy-clean material that sometimes feels smooth at first. We recommend giving the tiles a quick wipe-over with a damp cloth — it can help remove any slight residue left over from the manufacturing process. Over time, the tiles naturally become less slippery as they’re played on.
Of course, your little one’s safety is our top priority. Always supervise playtime, especially when first using the mat. If you have any other questions or concerns, please let us know - we would love to come up with a solution for you!
Excellent
Ordered two playmats. Both excellent quality. Also contacted customer service with a query and they were fast to respond. 5/5 stars.
20 maja 2025
Odpowiedź od gus + beau
That's what we like to hear! Enjoy your gus + beau playmats.
Unbelievably Slippery Surface
Recently purchased the rainbow play mat set (15 tiles). On arrival the tiles looked fantastic, so much so I ordered a few extra to make the space slightly bigger. However, as soon as my daughter started using the play mat we realised quickly how unbelievably slippery the tiles are. My daughter’s toys were slipping so much I quickly tried to put non slip material underneath a soft play cube to stop it from moving and on reflection I thought that I shouldn’t have to do that. She hated the mat as she couldn’t stand up and found it difficult to move around so we took it up within a few hours and stopped using it. So disappointed in this product as it looks amazing but just isn’t functional. I wouldn’t recommend purchasing this product. I have contacted customer service for a full refund and to return the product free of charge.
Update: Customer Service have been fantastic, they have been quick to respond and have accepted the tiles for return.
9 maja 2025
Opinia niezależna
Odpowiedź od gus + beau
Hi Hannah, I am pleased we were able to assist you with your issue. Thank you.
Odpowiedź od gus + beau
We are so pleased you are happy with your gus + beau playmat. Thank you for taking the time to leave a review!
Gus & Beau are a great co. With great products.
Great website! The colours shown accurately represent the products.
I am very pleased with the play mat’s quality & colour. Very happy that I chose to buy from Gus & Beau. Purchase & delivery was quick & efficient. Intend to buy extra tiles when cream is available.
9 grudnia 2024
Amazing products, amazing customer service…
Amazing quality playmats and fantastic customer service. I ordered the wrong colour so exchanged and customer service sorted everything out, the pick up for the return etc. I love companies who care and appreciate their customers. Well done gus & beau!
The playmat ( rainbow cream) is beautiful! And very high quality! Perfect for covering hard stone floor to create a child safe play area.
I will most definitely keep following and be back with any more playroom needs! And I will be most delighted to recommend gus & beau.
11 września 2024
Opinia niezależna
very happy
beautiful design, extra quick delivery. we are really happy with our new playmat
6 sierpnia 2024
Odpowiedź od gus + beau
Thank you so much for taking the time to leave a review, Nora, and so pleased to hear you love your new gus + beau playmat! 🌈
Excellent and speedy customer service
Excellent and speedy customer service
In amending my order - very pleased!
9 lipca 2024
Odpowiedź od gus + beau
Thank you Lauren! Enjoy your gus + beau playmat 🌈
Very quick & easy to order
Very quick & easy to order! Stunning patterns that aren’t too in your face so the aesthetic of my home isn’t ruined x
5 lipca 2024
Odpowiedź od gus + beau
Music to our ears! 🌈
Beautiful and functional!
Love these tiles and the foam is so thick! It makes baby’s time learning to sit up much safer as well as reaching for all the toys. A great surface for learning to crawl and really gorgeous pattern as well. And that I can order more times to expand and fit into the nursery space as she gets bigger is brilliant. Wish they were also in Canada so I could have them over there too!
13 kwietnia 2024
Opinia niezależna
Odpowiedź od gus + beau
We make our tiles extra thick as we really think it makes a big difference. So pleased to hear you agree! 🌈
I just absolutely love this brand
I just absolutely love this brand, fast shipping, GREAT customer service, and the product is just excellent.
3 kwietnia 2024
Odpowiedź od gus + beau
Thank you Carla! Enjoy! 🌈
Incredible customer service
2 stycznia 2024
The playmat is brilliant
The playmat is brilliant, the customer service is excellent and very speedy delivery. Our daughter loves crawling around on it!
16 listopada 2023
Great quality & beautiful!
I'm impressed by the fast delivered and with mat floor's excellent quality.
13 listopada 2023
Odpowiedź od gus + beau
Thank you so much for taking the time to leave us a review. Enjoy your playmat!
Issue with playmats
We purchased the soft mint and miffy design tiles in January 2023 but within 3-4 months the miffy mats top layer started to peel off around the edges. We contacted Gus&Beau about the issue who were kind enough to send us replacement tiles, however another 4 months down the line, we have the same issue of peeling as well as lots of bubbling in the centre of the mats where you can see the top layer detaching from the tile. Such a shame as these mats at first looked very lovely with really nice colours and designs but disappointing as they are fairly expensive. My concern here is that my little one can now peel off parts and put it in her mouth possibly being a choking hazard. I would have expected the mats to be more robust if made for a baby/toddler and last more than a few months considering they are only used in the evenings. The two star review is for the product that fell short of expectations and not suitable for the use it was intended for. The customer service itself cannot be faulted!
1 października 2023
Opinia niezależna
Odpowiedź od gus + beau
We are so sorry to hear this and it isn't a common problem with our playmats so we would love to come up with a solution for you. We have sent you an email.
Very good customer service
I had an issue with the mat I purchased, and their customer service quicky arrange an exchange. The mat is now perfect and I love their style! Recommended.
12 października 2023
Brilliant company, Thank you!
Brilliant company. Best customer service I have received in a long time. Thank you very much!
6 września 2023
Odpowiedź od gus + beau
That's so good to hear, Laurence. Thank you so much for taking the time to leave us a review!
Quick delivery amazing quality mats
Quick delivery amazing quality mats. Returning customer and recommended to all friends!
3 sierpnia 2023
Odpowiedź od gus + beau
Thanks so much, Gigi! We send all of our orders on an express DPD service, so we are pleased your playmat arrived quickly!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.