Green Willow Funerals Recenzje 

101
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am the store manager of the local convenience store and have been there almost 2 years now. In this time I have built a great relationship with all the staff at Greenwillows Funeral home inparti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I cannot thank Alison enough for the extraordinary care, warmth and compassion shown at a very sad and difficult time. From the very first meeting, I was supported and guided through the most... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and z... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation. Tom was our funeral director ,from start to end nothing was too much trou... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przedsiębiorca pogrzebowy
  2. Krematorium
  3. Zakład pogrzebowy
  4. Kostnica

Napisane przez firmę

We are professional & compassionate funeral directors in Cardiff & Newport who aim to make a stressful experience as comforting as possible. Call us today.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

101 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(101)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

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Oceniono na 5 z 5

Alison and the Green Willow team were…

Alison and the Green Willow team were fantastic in every department. Nothing and I mean absolutely nothing was too much trouble.
Alison was very professional but with humanity that me and my brother very much appreciated.
Even though Alison was away for the service she made sure everything was in place and went smoothly, Tom and the team on the day were spot on.
On behalf of my family I would like to thank the Green Willow team and particularly Alison.

24 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Mr Harding for taking the time to write this review. Your feedback is much appreciated. I will let Alison, Tom and all the team know about this. Take care.

Oceniono na 5 z 5

Could nt have done any better!

Alison and her colleagues were absolutely brilliant during the whole process of planning and the day of my Dads funeral.
It was well planned with consistent feedback through the planning phases. Dealt with a major issue as the original celebrant dropped out through ill health. On the day the team were excellent, made us all feel at ease and to get in the spirit of celebrating Dad’s life, ahead of the service. Guided us well during the carrying of the coffin etc and made sure we got to the Wake comfortably.

23 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thanks Jon for this feedback. Although this is a challenging time, it sounds like it went as well, as it could. I'll let all the Green Willows team involved know about this. Our very best wishes.

Oceniono na 5 z 5

Alison - thank you and more

My family and I were recommended Green Willow for my mother's funeral and would whole heartedly recommend to others. Alison supported us throughout the whole process and very much so on the day of the funeral - the process was so calm with her extensive knowledge and also so caring and supportive. No query was too much trouble

3 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many thanks Anwen for your comments. We are really glad you were supported throughout this difficult time. Will pass this onto Alison and all the Green Willows team. Our best wishes.

Oceniono na 5 z 5

Green Willows were fantastic and made a…

Green Willows were fantastic and made a very difficult process very easy for my family. Alison was very efficient, professional and compassionate. Sue our humanist was also amazing. I would highly recommend.

4 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many thanks Jenny for taking the time to write this review. I shall let Alison and the team know about your kind words. Take care.

Oceniono na 5 z 5

Passing of mum

Alison and the team were very professional from start to finish and clearly have a lot of experience dealing with bereaved families with empathy and compassion. Nothing was too much trouble, and on the day of the funeral we were not put under any pressure whatsoever, even though a lot of the organisation is very time sensitive. I would have no hesitation in recommending Greenwillow!

11 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many Thanks Gerard for writing this review. All the Green Willow Team will appreciate your comments. We think 'empathy and compassion' are so important at these times.
Kind regards.

Oceniono na 5 z 5

Outstanding Care and Compassion

Green Willow Funerals were outstanding—compassionate, professional, and supportive from start to finish. In particular, Alison did a fantastic job guiding us through everything with genuine care and attention to detail. We truly appreciated her kindness and the personal touches she brought. Highly recommended.

3 lipca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many thanks Isaac for writing this lovely review. I will let Alison and all her team know about this. We appreciate your feedback. Kind regards.

Oceniono na 5 z 5

Excellent Service

Firstly I would say that I can recommend Green Willow Funerals without any reservation. The service provided by Alison and her team was second to none. Alison herself was compassionate and so well organised that our family had total confidence in the company. Recommendations for the florist and Celebrant were also perfect. We would like to thank you as a family for making the funeral of our mum a lovely lasting memory.

26 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Seamless service delivered with great empathy and excellence

Alison Young, Funeral Director, Green Willows, provided an excellent service overall. Her support and advice right from the beginning helped to make a difficult time manageable. Alison showed enormous empathy, using her expertise to ensure each part of the process, including arrangements with others, such as the church went seamlessly. The fact that the service and the burial afterwards went smoothly was a testament to Alison’s great expertise. We will forever be grateful to Alison and her team for their support during this sad and difficult time.

24 czerwca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Margaret for taking the time to write this, at such a sad time. I will let Alison and all the team involved know. Take care.

Oceniono na 5 z 5

The passing of our Mum

Thank you Alison and all the Green Willow team for the compassion,professionalism and a genuine sense of dignity shown to my Sister and I on the passing of our Mum it meant more than words can say Your guidance made an overwhelming process more manageable and your kindness won’t be forgotten

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Sally for writing down your thoughts - it means a lot to us. Alison and all the team involved will be glad. Take care.

Oceniono na 5 z 5

Support and care from Green Willows

Alison, our Funeral Director was superb. From the day we chose Green Willow, the support both practical and emotional was excellent! Diolch am wasanaeth arbennig!

12 czerwca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Diolch yn fawr iawn. I will let Alison know about your review.

Oceniono na 5 z 5

I cannot thankyou enough. ❤️

I cannot thankyou enough.. you looked after my beautiful baby Elsie-Rae when I couldn't, you showed compassion, love & care and I couldn't of asked for a better service. When her day came, you were amazing from start to finish. Lou & emma you both are absolutely the kindest, most caring people I have come across during these circumstances. I have so much respect for you both & all involved. You are amazing at your jobs and never forget that.
Lots of love bobbie & children xxx

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Bobbie for writing this lovely review. I've just spoke with Lou and informed her of your comments. We are so glad we were here when you needed us. Kindest regards

Oceniono na 5 z 5

Sympathetic Excellence

Green Willow Funerals provided me with service which exactly met my requirements at a very difficult time.
Funeral Director Angel Powell enabled me to tailor a package which I knew would have suited my late wife's wishes.
Those who attended this Celebration of Life were very complimentary of the event.
I shall forever be grateful to Angela and her team.

22 maja 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many thanks Brian for this lovely review. I've just let Angela know about your kind words. If we can be of any further assistance just let us know. Kind regards

Oceniono na 5 z 5

We’re so grateful to Green Willow for…

We’re so grateful to Green Willow for helping and supporting us a sad time, they have gone above and beyond in directing us down the right path for the best send off we could have given our loved one. So much attention to detail went on and amazing communication. The members of staff are professional and empathetic in every way. Tom was there for us from start to end and we couldn’t thank him enough for his support.

15 maja 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thanks for this feedback Mrs Bladen, especially at this difficult time. We are glad to read that you were all supported and Tom and our staff were professional and empathetic. Kind regards.

Oceniono na 5 z 5

A kind and compassionate company

We used the Dinas Powys branch and Ben was our funeral director from start to finish for our Mum's funeral.
I can honestly say he went above and beyond, even coning to the house to see if he could help on the day Mum died as he noticed my brother trying to access the defibrillator from the pub opposite.
He kept us informed at every stage and was always kind and considerate of all the family's needs.
On the day of the funeral everyone involved was so professional and respectful and they made sure the day went very smoothly.
I highly recommend that you use this company if you can and you will be assured of a top class service with a personal touch.
Thank you Ben and team.

2 maja 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Many thanks Ailsa for taking the time to write this review. We're glad to hear that Ben and the team were professional and respectful throughout. I'll let Ben know about your lovely comments. Kind regards.

Oceniono na 5 z 5

Sensitive and Practical

Tom Webster and his team provided an exceptional service - sensitive and empathic but also highly practical, taking care of every aspect of the funeral in a way that removed so much of the inevitable stress involved.

14 maja 2025
Opinia niezależna
Oceniono na 5 z 5

A professional and sympathetic team

Alison and the team at Green Willow provided a very professional and at the same time sympathetic service which helped us deal with a very difficult experience. They seem to go out of their way to make the process as streamlined as possible and thereby reducing the stress of organising the funeral. Thanks again to you all at Green Willow.

2 maja 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Dave for taking the time to write this review. I'll let Alison and the team know about your comments. Kind regards

Oceniono na 5 z 5

At such a difficult time for our…

At such a difficult time for our Family, we found our experience with Green Willow excellent. Alison Young was our contact there and she showed a great deal of empathy and professionalism throughout the process.
I cannot recommend the team highly enough.
Gillian Marsden

16 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Professional First Class Funeral Service reen Willow provided an impeccable…

Green Willow provided an impeccable first class professional service from start to end for my Dear Dads funeral. They are a lovely team ...so caring, kind and considerate making such a difficult time a lot easier. Tom, our Funeral Director, was wonderful and my mum and I are so pleased that we were recommended to Green Willow. Thank you all so much.

28 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Once again our heartfelt thanks

We have sadly had to use the services of Green Willow twice within a small number of months for both our precious parents. However, once again, Ben Hartery, Andy and the team in Dinas Powys were faultless. From initial contact with Ben in the middle of the night and everything leading up to and including the funeral and crematorium services, Ben and his team were highly professional and thorough, yet very compassionate and caring. Ben in particular made sure that everything was organised perfectly and that all the formalities ran without a hitch. We were confident to leave all the arrangements to him and knew he and his team wouldn’t let us down. Dad’s funeral was a perfect tribute to Dad and I would recommend Green Willow in Dinas Powys to anyone facing the unimaginable loss of a loved one. From the bottom of our hearts, thank you. From the family of Graham Martin

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Green Willow Funerals

Thank you Judith. We appreciate you taking the time to give us feedback. I've just let Ben and Andy know and all the Green Willow team. They will be pleased everything went well. Kind regards

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