Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Zobacz więcej
Reakcja na opinię
Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a... Zobacz więcej
Reakcja na opinię
The magnetic knife holder is just what I needed. Sits nicely on the counter and the safety shield is an added bonus. Good solid item, highly recommend.
Reakcja na opinię
I ordered Doterra oils multiple times from this shop and the experience was always great. The products are fantastic, the website is modern with clear and informative interface and the delivery was fa... Zobacz więcej
Reakcja na opinię
50 Concorde Drive, 3042, Keilor Park, Australia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Green Shop Online
Customer service was great - fast responses and shipping.
I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a couple coming up with rust spots overnight, where I engraved them but not too bad. I'll be ordering more in future 😀Thanks!

Odpowiedź od Green Shop Online
I purchased tumblers for an event and needed them quickly. The customer service team were incredibly helpful and arranged for my order to be dispatched as soon as possible.
A few days later, Australia Post showed no tracking updates after collection. Although this was completely outside the supplier’s control, the team proactively called me and provided several solutions to ensure I would receive the order in time for my event.
In the end, the tumblers arrived earlier than expected. The issue was simply a delay in the tracking updates, not the delivery itself.
The tumblers were even better than I imagined: excellent quality, packed with care, and incredibly affordable. For a relatively low-value order, the customer service team treated it with genuine importance and made me feel valued as a customer.
I really appreciate the communication, care, and willingness to go above and beyond. I look forward to shopping with them again and would highly recommend them to others.

Odpowiedź od Green Shop Online
Easy to purchase and good quality products

Odpowiedź od Green Shop Online

Odpowiedź od Green Shop Online

Odpowiedź od Green Shop Online
We rang the Green Shop for a small urgent order and they turned our order around within 24 hours. Excellent customer service and reliable

Odpowiedź od Green Shop Online
My product was damaged and I was unable to refund it due to the fact that is was on sale 😢

Odpowiedź od Green Shop Online

Odpowiedź od Green Shop Online
I ordered Doterra oils multiple times from this shop and the experience was always great. The products are fantastic, the website is modern with clear and informative interface and the delivery was fast and always on time. My go to place when I need to buy some essential oils and highly recommend.

Odpowiedź od Green Shop Online
I will never buy from this company again it's all rubbish. I definitely DON'T recommend this company!!

Odpowiedź od Green Shop Online
Purchase doterra items multiple times and everytime I have had good experience. Shipping was fast and good customer service.

Odpowiedź od Green Shop Online
Fantastic safe plastic containers, great range of sizes & lids fit perfectly 🤗.

Odpowiedź od Green Shop Online
I bought an Ice Cube (160 cubes) tray and went into the business for pickup. Owners appeared courteous and helpful and had my order prepared before I arrived.

Odpowiedź od Green Shop Online
I just bought a portable bath, wow I am so happy. It is exactly as described, except its bigger than it looked in the picture(no complaints). Ordered on Sunday delivered on Wednesday to my door.(great driver, an asset to Direct Freight)

Odpowiedź od Green Shop Online
In early March I placed an order for 2 bottles of a product that cost $108.00 per 300ml and included free shipping. The order arrived within a week which was more than acceptable.
Unfortunately on opening the order I discovered that the Best Before date on the bottles was 06/2025. As each bottle was dosed to last one month this would have meant that I have had to start using the product immediately before the best before date.
I wrote asking what the return policy was and didn’t receive a reply.
This was a very expensive purchase and given that I had previously purchased from another source where the product best before date was >12 months longer I feel that this was old stock being sent out to customers and no warning was being given.
Based on the above and no response from their customer service I could not recommend this business.

Odpowiedź od Green Shop Online
Made a few inquiries about my purchase and no one has responded.
Poor service.
Wouldn't recommend anyone to purchase anything from this business.

Odpowiedź od Green Shop Online
Never got a confirmation email for my order. Still waiting for it to arrive which I doubt it will. Will never buy from here again!

Odpowiedź od Green Shop Online
I have ordered their bathtubs before, which are great. However, their information was quite conflicting on how long a pre-order would take (says your order is being prepared now, for example). I have chronic pain so I have written asking for a refund and the item not to be sent.
I have received ZERO correspondence for close to 48 hours, no one answers the phone or actions emails.
I could really use the money back to purchase a faster solution.

Odpowiedź od Green Shop Online
My purchase I thought was faulty after four uses (seemed to stop working) and green shop online initally rude took a week or possibly two weeks to respond.
So contacted supplier and it was a simple case l didn’t have the unit in place properly and so the next time I tried with supplier on telephone it worked (it’s not supposed to function if not clicked into place) so it was a case of user error
I must point out greenshop online didn’t scam me but since they were initially not interested in responding I did start to investigate and scamwatch has this company listed as a medium risk so greenshop online obviously need to lift its game to win back confidence from its after sales and warranty procedures

Odpowiedź od Green Shop Online
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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