Greenhouse Stores Recenzje 

197
•
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Bought a greenhouse for about £670 with additions, and then read the reviews... To put it clearly, Greenhouse Stores is a ghost company. It is literally just a shop front that allows you to bu... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please be very careful when you order anything from them. I ordered and it was to be door to door delivery. Courier calls and tells me to come collect. This was after making full payment in adva... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Website is formatted perfectly . This makes a massive difference when researching. Great choices and photos . Competitive prices Ten years warrenty Had just what we wante... Zobacz więcej

Oceniono na 5 z 5

Had our greenhouse erected and installed yesterday (Swallow Mallard 8'X19'). Two wonderful chaps worked non stop from 0800hrs to 1600hrs, leaving us with a really wonderful greenhouse. Both workers we... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

Greenhouses in aluminium and timber from Greenhouse Stores. Browse our selection of freestanding, lean to and wooden greenhouses for sale. FREE Delivery


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Greenhouse installed for me, so easy !

My new greenhouse was installed for me yesterday after ordering it in the last week of November. The installers turned up at 9am sharp with my new greenhouse on the back of the truck. They were done within 2 hours and I'm now looking out at my little 6x6 wooden greenhouse painted grey to match my gates and garage door, so nice!

7 grudnia 2016
Opinia niezależna
Oceniono na 2 z 5

Dreadful customer services.

Although the delivery was fast and the Halls product good, we have found Greenhouse Stores customer service to be very poor. We made a mistake when we measured the height available for the Lean-to and sent an email to them asking if we could fit the unit without the extra expensive base they supplied asking for some help and advice regarding returns. We received a blunt 1-line email from them insisting that the base was essential. After another attempt to get some advice/help we still got an very short reply insisting is was essential. We didnt really think so................we then assembled the unit to find that it certainly was not and even though they said that the door would not open without the base, it did, no problem. Going to send it back to them for a refund. We will see how they perform with this and report here again.

22 października 2016
Opinia niezależna
Oceniono na 5 z 5

Great advice, real service and a no nonsense approach, excellent !

To cut a rather long and sorry tale short I made the huge mistake of ordering a greenhouse from B+Q. After many problems and endless phone calls and store visits to my local B+Q they gave me a number for the manufacturer and fobbed me off, telling me to call 0800 098 8877.
As luck would have it, rather than give me the number for Palram, they had given me the number for Greenhouse Stores !
I couldn't have been more relieved. Here I was talking to somebody who knew everything about greenhouses and gave me sound advice and was so friendly. I ended up ordering a nice little 6x6 Vitavia green house that arrived with me in 11 days and was installed for me 4 days later (thanks Steve!).
A bit of advice DO NOT BUY A GREENHOUSE FROM B+Q or DIY.COM as they do not have a clue about greenhouses, or indeed the telephone numbers of their suppliers, PATHETIC !
Thank you Greenhouse Stores, no nonsense, great friendly service and knowledgeable staff, great work !

8 września 2016
Opinia niezależna
Oceniono na 5 z 5

Delivered Fast - So Happy !

These days there are so many promises of fantastic deals, quick service and free deliveries, but do they always deliver? Greenhouse Stores have, bless them ! I called on a Friday afternoon desperately needing a small greenhouse for a birthday present for my father the following Thursday after having being let down by Argos !
The greenhouse arrived with me on Tuesday without any drama. Thank you so much chaps. Friendly, assured service with promises of a fast delivery fulfilled.

8 marca 2016
Opinia niezależna
Oceniono na 5 z 5

Splendid Service plus Great Advice

Bought my very first greenhouse 2 weeks ago from these guys. Not knowing a thing about greenhouses it was a little daunting to say the least. Having phoned around a number of online greenhouse retailers I spoke to Greenhouse Stores. I got great advice. Not only that, I was actually recommended not to spend as much as I was going to on account of a great deal they had where I got a free steel base worth over one hundred and twenty pounds!
My greenhouse was delivered in 15 days and installed for me 2 days later. I'd recommend this company without hesitation as they're super helpful, honest and ridiculously efficient. Five Star Service !

25 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Nice supprise

We bought greenhouse and one of the pack with glasses were damage. we were very upset casu it was a weekend and we had to go for shopping to get new one to finish putting all parts together. I have mention this on the review straight to the point and my issue was sorted within few hours.
They've made a point which I have never think about before (anything can happen during transport and they are not able to check it all but if you will give them a chance they will fix it). Great communication.
Sorry for overreacting :-)
Thx

21 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Fantastic, reliable service. Beautifully made greenhouse

I'm not a very confident DIY sort of chap and it was with some trepidation that I ordered a 8x12 Vitavia aluminium greenhouse. The delivery was prompt and coordinated to suit me by the company.
I was very relieved to find that the assembly instructions and diagrams were very clear, the product was superbly engineered and finished, and it all went together very simply with no glitches.
The crucial bit was getting the base exactly square and level, a fact emphasized by the company.
I would highly recommend this company and this specific product,

24 kwietnia 2014
Opinia niezależna
Oceniono na 4 z 5

GREEN HOUSE GOOD BUT !

We bought a Plastic Greenhouse from these guys and We are very please overall.
Everthing was in the box except for a couple of tiny caps for the roof apex. I sent a n mail to the manufacturer and They are sending us some.
Just one aspect that I wasnt happy with .The carrier seemed a bit dodgy although we did get the goods in the end .When He turned up only half the package was on the van and He came up with the story that the lad in the van had not put it on and he wanted to deliver it the following monday .I said no and give me Your phone and I II speak to your office .He rang and appeared to be speking to his office .He then said the lad does nt live far from you he ll drop it off on his way home .Well 6pm came 7pm came no parcel. we thought it wont come now. My husband took our dog out at 11.30pm and the parcel was there on our drive .Although We were happy we d got it We didnt like that no one had told us it was there open to the elements and theft.
Not good.

7 kwietnia 2014
Opinia niezależna
Oceniono na 5 z 5

Greenhouse Superstars!

Fantastic service. The value here is unbeatable, and the service does not suffer at all for it. I was kept very up to date with my delivery, and was contacted by a very pleasant, cheery lady to arrange delivery which was sooner than I expected.
The delivery man was a star! Even at 7.30am he was so cheery and friendly and gave us some tips for putting it together to make it last! Have honestly never had such a friendly, helpful delivery person.
HIGHLY recommend this company to anyone looking to get a greenhouse!!! Cannot fault them.

26 marca 2014
Opinia niezależna
Oceniono na 5 z 5

No longer a greenhouse virgin, thanks to these!

As someone who has only just ventured into the world of gardening and after looking into various greenhouses, i was very glad to that i came across Green House Stores.
I'd spent hours and hours perusing the internet in search of the perfect one for me, and one that suited my budget! I am now the owner of my first greenhouse! thanks to them, and some top notch advice too! No doubt I shall be back in future to upgrade to an even fancier one from them. Highly recommend, they will be my first port of call anytime. I just need to clear some room for another now!

19 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

Great advice and cheap!

I didn't have much of a clue about greenhouses but as a family we decided to have a go at growing our own. I called Greenhouse stores as there prices were the most competitive and found their sales staff were full of advice without trying to sell me the most expensive greenhouse. They talked me through the different types of glazing, positioning and even down to the best times to plant some of the veggies on our list. I have since taken delivery of my greenhouse and couldn't be more pleased with the whole experience from start to finish

19 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent service and worthy of recommendation

Goods received well packaged direct from Halls Greenhouse. Great sevice and very helpful. The greenhouse was great and can't wait to get growing in it!!

7 maja 2013
Opinia niezależna
Logo Greenhouse Stores

Odpowiedź od Greenhouse Stores

Thanks Paula, Glad we could help! You must send us some pictures of your plants for the blog!

Oceniono na 1 z 5

Aggressive Behaviour from before

Sorry to keep going on about this BUT the manager said he tried to phone me back....... absolute rubbish. My phone is CISCO which is attached through my computer and monitors every call, in or out, answered or not, and I DID NOT RECEIVE A CALL BACK. This person obviously did not want to make the sale and thought I was a meek little Scotswoman who would take his aggressive behaviour lying down. No way ................we are made from 'girders' up here.
And by the way Sterling is a form of British currency................ I think you mean Stirling!!!

1 maja 2013
Opinia niezależna
Logo Greenhouse Stores

Odpowiedź od Greenhouse Stores

UPDATE:

The extra delivery charge to north of Stirling only applies to our Swallow Wooden Greenhouses.

Hello again Ann, Really sorry you feel this way and would really like to make it right, Is there anything we can do? Like I said before we really pride ourselves on customer service and are saddened by your experience.

Yes your right I mean Stirling! I don't think I made too many fans by misspelling that! I don't think there is such a thing as a meek little Scotswoman is there? Your living proof of that Ann!! ;)

Really Ann, if there is anything we can do?

ORIGINAL:

Hi Ann, We are very sorry you feel that you received aggressive service from us and let me say this wasn't our intention. There is one of our suppliers that charge us an extra delivery charge for delivering north of sterling and we will do a better job on the site of reflecting this.

We pride our self on good customer service and regret that you didn't have the opportunity to see that. We did try to split the cost of delivery with you an we did try to call you back several times but there was no answer.

Customer Services
Greenhouse Stores

Oceniono na 5 z 5

Really helpfull

I bought a greenhouse starter kit from them for my mum's birthday (which she loved) and they were incredibly helpful. Would use them again (thinking about one for myself).

28 grudnia 2012
Opinia niezależna
Logo Greenhouse Stores

Odpowiedź od Greenhouse Stores

Thanks James, glad we could help.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej