Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... Zobacz więcej
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... Zobacz więcej
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Dane kontaktowe
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, Zjednoczone Królestwo
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1,5
Bardzo słaba
132 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent- no reservations
Excellent- no reservations, I would recommend this company to anyone.
9 kwietnia 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Liz,
Thank you so much for the excellent review
We are so thankful for the recommendation
Regards
Grabalaptop
I am absolutely DELIGHTED with my…
I am absolutely DELIGHTED with my laptop. Your service is excellent and I will definitely buy another one from you when necessary. I will also recommend you to friends & family.
The packaging was excellent, the delivery was just about on time and the laptop itself is in much better condition that I had expected. My reason for purchase was to get a Windows 7 machine that is faster than my old laptop. I really don't like Windows 10. Thank you so much!
26 marca 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Dianne,
Thank you so kindly for your amazing 5 star review for our company, we are so pleased that you felt our service was excellent and that you are only too happy to recommend us to friends and family alike.
Thanks again for the order, hope to hear from you again
Grabalaptop
Very pleased
Excellent Dell Latitude with battery and office options added quick delivery easy set up very pleased
20 marca 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Jane,
I would just like to point out so others are aware that when you state your laptop did not have Windows, what you actually mean is the program Microsoft Office (Word, Excel, Powerpoint etc) in which are programs that do not come with Windows.
Windows is on every machine that we ship from our building, this is the Operating System and it's required for any use of a Laptop.
Unfortunately as an Authorised Refurbisher for Microsoft we are not allowed to sell the license of MS Office without bundling it with a Computer, this is why you were informed that unfortunately as you did not opt to purchase Office at the time you placed your order, we were unable to supply it thereafter.
We were not being unsympathetic, we were merely following rules
However, with that said we are disappointed to hear that you were not too happy with the cosmetic condition of the laptop, please do be in touch and send us some pictures as if we feel this item is in unacceptable condition we would only be too happy to swap it for you and at this point as we are readying a new machine for you, we may well be able to help with MS Office
Regards
Grabalaptop
arrived quickly
arrived quickly - the laptop was as we hoped - easy to set up
20 marca 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Thank you for the amazing review
We are glad you found it easy to set up
Regards
The storage product was very good and…
The storage product was very good and easy to install.
Also very quick and good turnaround in getting product picked / despatched and then delivered.
would recommend to others.
9 marca 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Curtis,
Thanks for the kind review, we are glad all is well with your product.
We hope to hear from you again
Regards
Arrived in good condition and every I…
Arrived in good condition and every I wanted done was completed.. good service!!
7 marca 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Raj,
Thanks for the excellent review!
We are pleased we adhered to your needs
Hope to hear from you again
Regards
Brought a laptop for my daughter
Brought a laptop for my daughter. Arrived on time and in excellent condition. Very happy
28 lutego 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Ben,
Thanks for the 5 star review, we are happy to see you are happy with your daughter's present!
We hope to hear from you again in the future
Regards
Good website.
Good website, called company for clarification of a couple of points before placing order. Computer arrived on time and fired up straightaway. No issues. My son had bought a computer from this supplier previously (4 years ago 'ish) and has had no issues. I'd recommend.
23 lutego 2019
Opinia niezależna
Odpowiedź od Grabalaptop
Thanks Rob for your excellent review of Grabalaptop
We really appreciate the time taken to write a review and we are also glad to hear that you purchased through recommendation
Regards
Grabalaptop
SOLENT LAPTOPS LTD ABSOLUTELY GREAT
Bought a Lenovo X230 from Solent Laptops LTD. The product had minor imperfections which is normal and acceptable on a refurbished product.I had a minor issue when it arrived with the wifi card,I called them up. They sent me the bar code with the address to send it back. They fixed the issue straight away and they sent me back the laptop. Excellent product and great customer service.
I am very happy and would definitely recommend it to anyone that wants a powerful laptop at a great price.
29 września 2018
Opinia niezależna
Odpowiedź od Grabalaptop
Thank you FO for the amazing review
We are glad that you felt that although you had a small issue that we resolved it for you in a sufficient way
Regards
Grabalaptop
Taken delivery today of a refurbished…
Taken delivery today of a refurbished Lenovo Laptop. Found service overall excellent, delivery tight and packaging thorough, and the product exactly as ordered, clean and tidy.
An impressive service all round, and would recommend this company to anyone.
19 września 2018
Opinia niezależna
Odpowiedź od Grabalaptop
Mike,
Thank you for the 5 star review, we really appreciate it
We are so glad you felt our all round service was good and hope you come back to us in the future
Regards
Grabalaptop
Ordered a Dell Latitude E6430 with…
Ordered a Dell Latitude E6430 with 120gb SSD due to fast chip set for around £220 - is equivalent speed to more modern Dells for around £800 - price was very good, communication and customer service was very good and the machine itself is exactly what i wanted - very fast and able to multi task with ease and it has minimal (1 4mm crack and a bit of a scuff) cosmetic damage, nothing important is damaged , it looks good, performs well and comes with 1 year warranty - would definitely recommend and would use again
2 czerwca 2018
Opinia niezależna
Odpowiedź od Grabalaptop
Thank you Scott for the excellent review of our company
The time taken to write such review is greatly appreciated
We are most pleased to hear you would recommend us!
Regards
Grabalaptop
Great experience!!
Initially dubious about buying something as valuable as a laptop at long distance, these guys really put me at ease.
Great service, prompt delivery, easy to deal with and a perfect refurbished laptop.
No hesitation to recommend👍
3 stycznia 2018
Opinia niezależna
Odpowiedź od Grabalaptop
Thanks for the excellent review Chris, we really appreciate the time taken
We are glad all is well with your item
Regards
Grabalaptop
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