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Bringing America to your door
18 Hackington Crescent, BR3 1RZ, Beckenham, Zjednoczone Królestwo
2,0
12 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Navigation on this site is a nightmare due to the terrible loading speed. Every page change requires waiting up to 15 seconds. It completely ruins the user experience, especially when compared to other platforms that load instantly. Disappoinred.
Quick delivery. Asked a questioned, replied and helped immediately. Would definitely use again
Excellent products. Purchased two mystery boxes a drinks and a sweets one and was extremely happy with both. Excellent and easy transaction and was kept up to date with delivery all the way. Would definitely recommend.
Everything was spot on quality products quality service 10/10 everytime
Great products fast service……loads of exclusive goodies at a good price. Most definitely the go to for exclusive treats. Big thank to them team
The service i received after I placed my order was great and i was updated throughout the transit of my delivery which gave me piece of mind.
Great range of stock and considerably cheaper then the shops near me
I was very happy with my purchase. The cereals were so tasty. I will definately be ordering again. Great customer service. Thank you @gotyourjuice.
Odpowiedź od GOTYOURJUICE
Thanks for trusting us Glad you enjoyed your order
If I could pick no star then I would.
3 items only came of what I actually hand picked, everything else got replaced with things that I don’t even enjoy or like, came nicely boxed other than that was poor poor service, even on text and over the phone very unprofessional.
Wouldn’t recommend.
Yes I know exactly what a mystery box is random things thrown into a box…
But when you replace all my other hand picked items without asking what to replace with, you asked me on text and swapped a nerd rope yeah ok, but what about absolutely everything else, the Mike things I honestly can’t stand and you put 3 big packets of those in, if you asked about swapping the nerd ropes you should have asked about all the other bits you replaced without asking. You say get a cereal in each mystery box, I asked to throw the minion vanilla cereal in, not to replace any the other ones? The fruit strips, gave me 2 single ones and 1 box asked for 2x boxes? Dude the service is poor and you still only replied here and told me what I already new about the mystery box lol? Sorry but I won’t be changing my review and if anything l it’s worse fact your trying to explain yourself.
Once again mystery box is a mystery lol I no this, says includes a cereal I asked to throw minion cereal in not replace it, like I keep repeating my self you replace the ropes and asked me… you openly admitted on the phone that you replaced other times but without asking what to replace with… your service is absolutely appalling and I have got nothing to lie about £53 and got the mystery box yes. But other things I picked got replaced with things you never asked but did with the ropes? Jesus, I wouldn’t sit and try write a review if it wasn’t true, wouldn’t sit and waste my time, I left review cause got email after I told you on the phone my thoughts of how this has ended up, absolutely awful me daughter and misses don’t like neither what got picked if you asked like the ropes than maybe I’d have given better rating and the way spoke to on phone was unprofessional. Thankyou.
I’m leaving a honest a review like it’s asked, I didn’t choice half the things you put in the HAND PICKED ONES you asked me to replace something with a nerd rope said yes, you didn’t asked about anything else you even said this on phone your self, this is dreadful.
Odpowiedź od GOTYOURJUICE
Hi Toby, sorry you’re not happy about your order as explained on the phone a MYSTERY BOX is random items subject to availability picked by the order packer please check the description of the item you ordered thanks - please check your order confirmation you selected the wrong item on the order i sent what was asked and spoke to you about any items that will be replaced from the items you selected! the Mike and ike are in mystery boxes if they was in your one you did not specify that you do not like them and no cereals may come in a £35 mystery box as stated in the description it’s not a guarantee you asked and it was put in as requested it’s my duty to respond to customer reviews many thanks - thanks we will review our service.
Most of the stuff I can get here. Pretty crap won’t be purchasing again for £70.
Odpowiedź od GOTYOURJUICE
Sorry that your order is not what you expected during your time of order we was in the middle of a big restock the items you received was what we had available none of our orders are completely the and we would rather have your items sent out than have you sitting waiting for your order again sorry that you was not happy with your order.
Excellent choice of things had to get a mystery box I would HIGHLY recommend it they even emailed and text to see if there was any allergies which was a nice touch to see they thought about me before they just put random things in! I also got to request certain things which was a bonus I’ll be back soon
They helped every way possible even when they were out of stock of certain items..
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