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Got You Covered Recenzje 

4202
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I spoke to Finn Hamsher today to get a new insurance quote. Finn was very resourceful and patient with all my questions about my insurance process. He was very knowledgeable and helpful with all my qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very efficient telephone completion of house insurance. Questions answered and further contact by the company to the underwriter to clarify points raised. As with all insurance brokers it’s if you m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just want to thank Aston Dias who went above and beyond for me to get an absolute amazing quote for my new car. He’s customer service and his willingness to help and assist you with every little con... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Who knew renewing car insurance could actually be enjoyable?! I had a really lovely conversation with Bradley S from the renewals team. He was friendly, knowledgeable, genuinely funny and s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy
  2. również w kategorii:
  3. Agencja ubezpieczeniowa

Napisane przez firmę

Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(4202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1558

Napisz recenzję
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Oceniono na 5 z 5

I had such a lovely experience speaking…

I had such a lovely experience speaking with Tom. He was incredibly kind, patient, and helpful, and he went above and beyond to help me with everything I needed.

As my English isn’t perfect, I really appreciated how patient and understanding he was. He adapted the way he communicated with me so that we could understand each other easily, and he made me feel completely comfortable throughout the conversation.

It was genuinely such a pleasure speaking with him. Thank you so much, Tom, for your kindness, professionalism, and for making everything so easy for me.

I would highly recommend Tom to anyone. It was a real pleasure speaking with you!

7 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Joanna,

Thank you so much for your wonderful feedback! We’re delighted to hear Tom was so kind, patient, and helpful. We’ll be sure to pass on your lovely comments to him!

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Spoke to Jamie about car insurance

Spoke to Jamie about car insurance, great person to speak to and very helpful, will be using him again

7 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi David,

Thank you for the 5 stars! We’re delighted to hear Jamie was so helpful. We’ll be sure to pass on your kind words, and we look forward to helping you again!

Best regards,
Olivia at GYC

Oceniono na 4 z 5

Was very helpful

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi there,

We're always happy to help!

Beast regards,
Olivia at GYC

Oceniono na 5 z 5

Efficient Service

Although I think the cost of car insurance on a 2018 vehicle with no previous claims is too expensive, the service provided by Got You Covered was quick and efficient and the arranged call back for payment was timely.

2 października 2026
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Odpowiedź od Got You Covered

Hi Matthew,

Thank you so much for your 5-star review! We really appreciate your kind feedback and are delighted you had a great experience with us.

Best regards,
Olivia at GYC.

Oceniono na 5 z 5

Great customer service.

Great customer service.

7 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Agnes,

Thank you for your 5-star review! We’re delighted to hear you received great customer service.

Best regards
Olivia at GYC

Oceniono na 5 z 5

Customer service spot on

Customer service spot on. Very helpful staff

30 września 2026
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Odpowiedź od Got You Covered

Hi there,

Thank you for your lovely feedback! We’re delighted to hear you found our customer service spot on and our team helpful.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Very helpful

Very helpful. Went above and beyond-had a sense of humour which always helps!

7 października 2026
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Odpowiedź od Got You Covered

Hi Summer,

Thanks for sticking with us and your 5 star review! We’re so pleased to hear our team went above and beyond and we’re glad the sense of humour helped too!

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Thorough and professional

Thorough and professional

30 września 2026
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Odpowiedź od Got You Covered

Hi Dawn,

Thank you for the 5 stars! We’re delighted to hear you found our service thorough and professional.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Alice at ' got you covered '

Alice, gave very good communication in regards to the quotations.
5 star all the way.
Big thank you.

7 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Stephen,

Thank you so much for your 5-star review! We’re delighted to hear Alice provided great communication throughout your quote. We’ll be sure to pass on your kind words.

Best regards,
Olivia at GYC

Oceniono na 1 z 5

Stay away from this company at all costs.

Stay away from this company at all costs. My son had an accident on 5 days ago. The accident was the other drivers fault. They admitted it to the police. Since then, when my son rings they pass him from one department to another. When he finally spoke to a woman, she said he didnt have accident management and the claim was being rejected. What the hell doea that mean. My son has fully comprehensive insurance. Each time he rings they either fib him off or they put the phone down on him. My son is now referring this disgusting company to the insurance ombudsman. STAY AWAY from this scam company.

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Dave,

We’re very sorry to hear about your son’s experience and understand your frustration. Please can you email his contact details to admin@gotyouocovered.com for the attention of Olivia, and I’ll contact the claims team directly to look into this for you.

Best regards,
Olivia at GYC

Oceniono na 3 z 5

Broker Fee Extortionate!

Matt was great.
I would have liked legal cover but this wasn’t discussed.
Unfortunately the so called booking fee was scandalous, 60% of the premium.
Definitely won’t be using next year!

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Jacqueline,

Thank you for your feedback, and we’re pleased to hear Matt was great. We’re sorry that the legal cover wasn’t discussed and that you were unhappy with the broker fee. We appreciate you sharing your experience and will take your comments on board.

Best regards,
Olivia at GYC.

Oceniono na 5 z 5

Very helpful and very clear in what…

Very helpful and very clear in what they're saying, makes the hole processes easier too understand unlike other company's

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Brad,

Thank you for your lovely feedback! We’re really pleased to hear you found our team helpful and clear, and that they made the whole process easier to understand.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

I just want to thank Aston Dias who…

I just want to thank Aston Dias who went above and beyond for me to get an absolute amazing quote for my new car. He’s customer service and his willingness to help and assist you with every little concern or enquiry I had was absolutely fantastic! He has to be the best Call centre person I’ve ever dealt with in my life!! Nothing but biggest props to a wonderful lad who is easy going on the phone yet at the same time oozes with impeccable competence to get the job done for you!! I wish you the very best of success in your life Aston 🙌🏾 Be proud of the person you are man

3 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Jako,

Thank you so much for such an amazing review! We’re absolutely delighted to hear Aston went above and beyond to help you and secure a great quote for your new car. We’ll be sure to share your wonderful feedback with him, we’re sure it will mean a lot!

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Got my insurance today perfect service…

Got my insurance today perfect service a fast good price

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Vlad,

Thank you for your 5-star review! We’re delighted to hear you received fast, friendly service and a great price.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

all good and quick

29 września 2026
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Odpowiedź od Got You Covered

Hi Keningiser,

Thank you for your feedback and the 5 stars! We’re delighted to hear everything was quick and hassle-free.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Great service from Sahib!

Sahib at Got You Covered was extremely helpful and thorough throughout the whole process. He explained everything clearly in plain English and took the time to find me the best possible price based on my circumstances.

Really happy with the service and I would definitely recommend Got You Covered, especially to anyone who is having difficulty finding affordable insurance.

5 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Adan,

Thank you so much for your fantastic feedback! We’re delighted to hear Sahib was so helpful, thorough and clear throughout the process. We’ll be sure to pass your kind words on to him. Thank you for recommending Got You Covered, it really means a lot to us!

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Very quick to answer the phone and I…

Very quick to answer the phone and I spoke to Tom who managed to smoothly and quickly renew my insurance.
He was very professional and bubbly and very good at his job !
Thanks Tom for making phones calls I hate making easy

6 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Kezi,

Thank you so much for your lovely feedback and the 5 stars! We’re delighted to hear Tom made your renewal quick, smooth and easy. We’ll be sure to pass your kind words on to him!

Best regards,
Olivia at GYC

Oceniono na 1 z 5

Unfortunately for the second year of…

Unfortunately for the second year of insurance the customer service was not great. Found the person to be patronising and at times rude. I can’t fault the quote but the attitude was awful

2 września 2026
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Odpowiedź od Got You Covered

Hi Anne,

We’re very sorry to hear about your experience. This is certainly not the level of customer service we aim to provide. Please accept our apologies, and I’ll look into your journey to understand what happened.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Very good customer service good price

Very good customer service good price

5 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Habib,

Thank you for the 5 stars! We’re delighted to hear you received great customer service and a good price.

Best regards,
Olivia at GYC

Oceniono na 5 z 5

Excellent service and amazing help from Jillow!

I would like to say a huge thank you to Jillow for all his help with my car insurance. I had two accidents and points on my licence, so I was really worried that nobody would be willing to insure me, or that the price would be extremely high.

Jillow was incredibly helpful and managed to find me a really good option at a price that was much more affordable than I expected. He made the whole process so much easier and took away a lot of the stress and worry I had.

What I appreciated most was how kind, patient and friendly he was throughout our conversation. He made me feel comfortable and never made me feel judged about my situation. It was genuinely a pleasure speaking with him.

I’m very grateful for his help and would definitely recommend Jillow to anyone looking for someone who is professional, helpful and genuinely cares about their customers. Thank you so much, Jillow!

5 października 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Angelika,

Thank you so much for such a wonderful review and the 5 stars! We’re delighted to hear Jillow was able to make the process easier and find you a more affordable option. We’ll be sure to pass your kind words on to him, we’re sure they’ll mean a lot. Thank you for recommending Got You Covered!

Best regards,
Olivia at GYC

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