GO Outdoors - Worcester (Express) Recenzje 

428
•
Wynik TrustScore: 5 na 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.

Reakcja na opinię

Oceniono na 5 z 5

Liam & Ronnie were both extremely helpful and polite. Having welcomed me into the store, Liam ensured I had the right size for my purchase and then Ronnie’s customer service was excellent when I paid.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Worcester (Express)

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • The Shambles 7-8, WR1 2RF, Worcester, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

428 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(428)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 702

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really helpful

Really helpful! I asked plenty of questions and the staff there, especially Danny went out of their way to help answer all of them. Great stuff!

15 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A friendly polite and efficient member…

A friendly polite and efficient member of staff who resolved a problem without fuss

14 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service Shirley@2592 Worcs

Excellent service Shirley@2592 Worcs, served my husband who is blind, was extremely helpful and knowledgeable, and also very understanding of his disability. Very pleased with his trousers.

11 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A good, helpful and professional service

Shirley served us today and she was very helpful, respectful and professional.

12 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shirley was incredible

Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I then realised that she was serving customers on her own. No other sales agent was around. Her professional help was fantastic and her stamina amazing. A real credit to the GO Outdoors company.
.

11 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shirley was great

Shirley was great, very informative about the product I was buying!

11 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amy was really helpful

Amy was really helpful, pointed me towards everything I needed

10 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Given up hope

Having searched for sometime for a particular item with no success, I visited the Worcester branch of Go Outdoors. I was assisted by a very helpful sales person (Nicola) who went out of her way to find me exactly what I wanted. All credit to the store and their team.

7 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful staff

Very helpful staff Liv & Shirley tried to find a brand & product that worked for me. The Brasher cargo pants would have been ideal if the cut & size were closer to what I need. I'll look online to pick another brand/product for click & collect at the store.

8 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic offers if you have a Go…

Fantastic offers if you have a Go Outdoors card.
I saved £61 buying three pairs of walking trousers. A good range of brands.
Shirley was a superstar. Very friendly and helpful.

3 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Walking boots

I would like to give recognition to the wonderful customer service i recieved from a customer assistant in worcester city store who,s name is nicola.She went above and behond to help me choose and advise me on a pair of walking shoes which i went on to buy from the store.I have neuropothy in my feet due to past cancer treatment these shoes are comfortable for me i have just joined an hiking group.Thankyou nicola.

1 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Extremely helpful staff .

On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester .
I told her I needed a packable jacket , she advised me what was available in her store , even where they were located .
I went in there today , Nicola made me feel so welcomed , & promptly set about helping me to select a suitable jacket .
I was so impressed with her willingness to help me , I will certainly be going there regularly .
Nice to feel like a valued customer .

1 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by shirley@worcester 2592…

I was served by shirley@worcester 2592 and she was wonderful, told me all about berghaus's repair warranty and about refund and exchange policy, also spoke about other products and she was so sweet and friendly, would go again she's brilliant

1 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shirley was amazing as always

I purchased a new pair of Berghaus shoes and I was served by the lovely Shirley who fitted my shoes on and checked to see if they fit right for me. So thank you so much Shirley for sorting me out with the shoes.

1 września 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic service from Ronnie (could…

Fantastic helpful service from Romie who helped me choose the best walking shoe for my needs. She also laughed at my jokes. Out of politeness no doubt but the gesture was appreciated! Recommended.

31 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Rainy day in Worcester

Good offer with club card, and served well by liv, who we found helpful.

30 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Great service from Solace today.

Great service from Solace today.
Polite, friendly and knowledgeable about product.

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shirley was absolutely amazing!

Shirley was absolutely amazing! Tentative, kind and knowledgable! Helped me pick out the perfect walking shoe. Truly would have been lost without the help Shirley was able to provide for me.

21 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Informed and excellent staff. Thanks Shirley

Shirley@2592 could not have been more proactive and helpful. I had selected a rucksack and was wearing it, when she approached me suggesting that she helped me to adjust it so it fitted my height and frame properly. Using a weighted interior, she adjusted the height, straps and shoulders. I would never have known how adaptable the bag was without her and would not have known how to adjust the many straps to fit it perfectly. She also advised me on how to pack it for maximum comfort and ease of use.
She pointed out some useful accessories, which were not necessary for my immediate needs but would be useful in the future and was not at all pushy when I did not buy any. All in all, she was an excellent assistant, helpful and respectful - an asset to the store.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I visited the store today to purchase…

I visited the store today to purchase some hiking boots, and the sales associate was extremely helpful. She provided excellent assistance and ensured that the boots fit properly. Her name was Shirley

18 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Worcester (Express)

Odpowiedź od GO Outdoors - Worcester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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