GO Outdoors - Torquay Recenzje 

778
Wynik TrustScore: 5 na 5

4,9

Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I always like going to Go Outdoors Torquay store. The staff are always friendly and keen to assist you whenever required. I visited today to buy some walking boots for an upcoming holiday. Rick... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Torquay

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

778 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(778)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, Leon was excellent

5 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service from Leon!!

Great customer service from Leon!!

5 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Rick ☑️

Rick. He was so knowledgeable and so very helpful. What a fantastic addition to a team. I would not have come away with everything I needed if not for him. Not one Dartmoor walking worry left.
Give that fella a raise.

4 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I visited the store to buy a pair of…hiking shoes

I visited the store to buy a pair of hiking shoes.
I was seen by Rick, who after understanding my priorities enabled me to make my decision, with out any pressure.

4 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really good experience

Really good experience. Big spacious shop. Stress and hassle free. Got served by Rick. He certainly seemed to know his stuff. Good advise. Lovely guy. Would definitely recommend 👍

4 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Rick is amazing

Rick was very helpful and provided amazing advice when we were looking for a tent, with us being newbies to camping he made the whole experience a lot easier

4 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I needed a back pack for my upcoming 4…

I needed a back pack for my upcoming 4 day South West Coast Path hike, and a rain cover, Rick was so helpful and informative in finding out exactly what I needed and kindly gave me the confidence to go ahead with his suggestions.

3 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service

We spoke to four staff members and all were very helpful and knowledgeable. It is excellent that when you go into the store, staff made themselves known and offered help.

2 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

This was an amazing experience because…

This was an amazing experience because a great guy called Rick help me pick out some amazing shoes for my DofE expedition. I would really recommend this place for buying quality kit and shoes

1 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Leon and Matt gave me great information…

Leon and Matt gave me great information on the product we were looking at, one with mugs and the other colour had tumblers. We had a conservation if we could swap them around but they said no, we all had a good laughed about us swapping them around. They were great, and gave us good service which was good all round for everybody.
Alan.

28 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Greeted on arrival and welcomed.

Greeted on arrival and welcomed.

Staff knowledgeable and VERY helpful.

Good products and good prices

Excellent all round!!!

30 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Online

Really easy to order online and collect walking boots within 2 days of ordering

24 maja 2026
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Two prices for the same Goods not possible with TRADING STANDARDS

You google the goods you want ie gas regulator and it says £9:50
You get to the shop it to says £9:50
You get to the till and it is £11 !!!
It’s not VAT you need a membership to buy it at £9:50 which will cost you £5 to join !!!! Don’t need membership as I will never go in this shop ever again !!

31 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thank you for leaving us your feedback, it is appreciated.

Joining our membership entitles you to purchase products at the best prices and gives access to the Price Match service, as well as allowing members access to exclusive offers. The price provides twelve months' membership.

We do hope that you will choose to shop with GO Outdoors again making the membership a cost effective purchase.

Oceniono na 5 z 5

Awesome staff!

I was in a bit of a rush with two kids in tow, which is traditionally a little challenging. The staff in general were very helpful in pointing me in the right direction but particularly the young lady who served me and her nearby colleagues (Holly was very polite, friendly and patient as I struggled to find my membership details and her colleagues did an amazing job of entertaining the kids as I was searching)
Another positive experience in the Torquay store !

30 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff and very welcoming.

30 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Your staff were wonderful and helpful …

Your staff were wonderful and helpful helped us fine everything we needed and Holly at the till was kind and considerate and very friendly

29 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff

Helpful staff, easy to find the items I wanted and quick service at the till.

22 maja 2026
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Lewis super friendly.

Lewis, who served when I paid. So very friendly and helpful and lots of help from a very knowledgeable guy upstairs with walking boots. So sorry, but didn’t catch his name. The store is well laid out and organised. 👍

16 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great value for money and very…

Great value for money and very comfortable

17 maja 2026
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Laura sales assistant

Laura, the sales assistant was really helpful when purchasing Scarpa walking shoes. Very polite and kind. Also advised us on how to become members, so that we could receive discount today and in the future.

24 maja 2026
Opinia niezależna
Logo GO Outdoors - Torquay

Odpowiedź od GO Outdoors - Torquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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