GO Outdoors - Taunton Recenzje 

3825
Wynik TrustScore: 5 na 5

4,9

UNIT 2-3, ST Johns Retail Park, TA1 2BB Taunton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jonathan was super helpful and went further than the extra mile trying to find me some suitable outdoor trainers. Unfortunately I never found the right pair but his efforts in bringing out over a doz... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts. Alex helped me source what was on my list, and gave excellent help and pro... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I went in to try and find a replacement camping gaz fitting, which turned out to be too old fashioned to replace :( I was directed to the right place to look by a very helpful staff member (whos nam... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Taunton

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Zjednoczone Królestwo

  • 01823 792992

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(3825)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Alex was brilliant!

Alex was brilliant, so so friendly and helpful!!

29 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Johnathan served me and helped me to…

Johnathan served me and helped me to buy a new pair of walking boats for dog walking. He didn’t try to push me into any particular pair and he was knowledgeable about quality and price points. He listened carefully and I am very happy with my purchase.

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Needed walking boots for my children

Needed walking boots for my children, where James was so helpful, giving us tips to get the right boots, and advice on getting the correct size. Very patient whilst my wife tried on a number of different boots, in varying sizes.
Left with 3 pairs of perfectly fitting and suited boots.
Thanks

28 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great shop, great Staff !!

Went in looking for a new pair of hiking boots, James helped me and was very knowledgeable, A real merit to the company. Helped me pick out the right boot without feeling like he was flogging the most expensive one and was actually helping me choose to my need's. Every employee I interacted with was friendly and helpful.

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Above and beyond customer service

We went into grab some fishing gear not really having any idea what we needed. Their fishing guy was on holiday but Jamie stepped up even though he was just as knowledgeable as we were. Jamie’s customer service was fantastic and he did everything he possibly could so we could go away with everything we needed. He even messaged the fishing guy, who was on holiday, who even replied and helped as much as he could. Thank you fishing guy for taking the time on your holiday to help us out! Jamie was very friendly and very helpful and is a credit to the company. Thank you Jamie!

26 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went in to buy new walking boots and…

Went in to buy new walking boots and was helped by Jonathan. He helped me choose the best boot for my budget and needs and even let me try on different types of boot to get an idea of how comfortable each pair were. All the staff were friendly and approachable. Impeccable service by all especially Jonathan!

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jonathan’s help with sorting the right…

Jonathan’s help with sorting the right Nordic walking poles was very good and many many thanks.

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Well done Jonathan !

Jonathan was very patient and helpful when trying different boot sizes and sock commination to find the best fit.

26 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very good trip to Go Outdoors

Very good trip to Go Outdoors. Alex was very helpful with finding everything we needed and went above and beyond what was expected!!!

26 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went not knowing best type of walking…

Went not knowing best type of walking shoe to buy replacing the ones giving me blisters currently. Jonathan’s advice and help sorted the right pair to buy.
Excellent service.

25 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service provided by Jonathan…

Excellent service provided by Jonathan when buying some new sandals.

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Still waiting for delivery to store…

Still waiting for delivery to store since 11th August. Estimated collection was the 18th August. No email received confirming delay or any form of update.

14 sierpnia 2026
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

We're very sorry that you did not receive any communication regarding the delay to your order. We understand how frustrating it is to be left waiting without an update, and we apologise for this oversight.

Having reviewed your order, we can confirm that it is now available for collection from your selected store. You should have received confirmation once the order was ready, and we're sorry if this was not communicated clearly during the delay.

We appreciate your patience and the feedback you have provided, as it helps us identify where we need to improve our communication with customers.

Kind Regards
GO Outdoors Customer Car

Oceniono na 5 z 5

Dan the till man was the nicest guy…

Dan the till man was the nicest guy I’ve ever met, he helped with my tent and blow up bed. Behind all of that he saved my cat from a fire. GIVE THIS MAN A PAY RISE

21 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Dan the till man was throughly helpful

Dan the till man was throughly helpful, he’s helped me find the right tent and helped me massively. Excellent service from Dan, he deserves a raise ASAP

21 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

James was absolutely brilliant!

James was absolutely brilliant at helping us find the right walking boots for what we needed, he was thorough in finding us the best style and type which would benefit us specifically for the jobs we were doing and new when and how we needed to care for them to keep them in good quality, he spent as long as we needed with us, for us to leave with the boots, insoles and laces! We’d definitely come again, his customer service was exceptional!

25 lipca 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Staff in Taunton Somerset are great

Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days before I’d purchased a tent and the same man who went upstairs this time carried the tent out to the car for me.

10 sierpnia 2026
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Helpful staff

Helpful staff
Only 1 negative was a windbreaker thought was £10 turns out was £45 😳 didnt realise until got home
May return

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great store

Great store, well laid out. Very approachable staff! Thanks Ross for the information on the jet boil - it's gonna make the world of difference at our festival!

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

On a very hot day I was somewhat…

On a very hot day I was somewhat reluctant to shop for anything but buoyed by several previous positive visits I succumbed & was rewarded by the cool environment. I was assisted by 3 members of staff each of whom were pleased to help, share their knowledge & give advice. The competitive prices enticed me to bring forward planned future purchases & gave me a challenge to successfully fit the items into my motorcycle top box.

13 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jonathan was very helpful and…

Jonathan was very helpful and respectful, which was hard in other stores as a lone female browsing..

Answered all my questions and also helped me find other items I would’ve bypassed otherwise..

Bought top range backpack after trying many and waterproof bag ..first time in this store, new to area..

Will come again..

Thank you ..

13 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Taunton

Odpowiedź od GO Outdoors - Taunton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

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