Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was served by Sue this morning and can I just say what a delight she was. Very helpful with a lovely smile very polite and you are lucky to have her on your team. Nothing was too much trouble and her... Zobacz więcej
Reakcja na opinię
Very well served at the Sunderland branch. Went close to closing time and was promptly served by Neil to choose my hiking boots, and explained their membership benefits.
Reakcja na opinię
Very disappointed with the poor customer service given by the young lady who served me today. She gave no attention whatsoever and was more interested in chatting and giggling with her colleague abo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Sunderland
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Pallion Retail Park, SR4 6TY, Sunderland, Zjednoczone Królestwo
- 03443 876770
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sunderland store
I was served by Neil at the Sunderland store. He knew his wide range of products (footwear) and was very helpful.
13 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really great
Really great! Saved on a lot and had wonderful help from Emily and manna(?)
14 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Neil was really helpful in store
Neil was really helpful in store. I had several pairs of walking shoes out and tried them all on and eventually got the pair that fit the best. Thanks Neil
8 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful staff and a great range.
Needed some new trail running shoes and wouldn’t normally consider Go Outdoors but thought I’d give them a go instead of heading into Newcastle to a socialist shop. Surprised to find they have a great range that is well priced. Neil was super helpful and friendly and we walked away with 2 pairs, 1 for me and 1 for my wife. It will be my first port of call for future needs.
8 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fishing gear good got all u need and…
Fishing gear good got all u need and the staff are nice I was served by Nathan massive help
6 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Nice experience
After visiting Go Outdoors at Pallion Sunderland . I’d just like to mention how helpful and friendly the staff were who I dealt with .
Karen , the lady who helped myself with some new walking shoes , was knowledgeable, not pushy and quickly got two pairs for me to try on . I choose them , and the girl who was at the till was friendly . Thank you .
2 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Sue at the checkout today was very…
Sue at the checkout today was very helpful & very happy to help.
Great asset to the business.
28 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff with good knowledge
The young lad Nathan was so helpful and knew what he was talking about. I told him what we where after and we come away with everything needed with his help.
28 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sue from the Sunderland shop was very…
Sue from the Sunderland shop was very helpful today what a great assest to the business she is. Thank u Sue
27 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
wonderful lady Sue
The lady p. the till I think her name is sue she is an asset to the company ever so HELPFUL ever so polite and just an all round Lovely lady pleasure 2 be served off her 1
27 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Return of goods
Excellent staff sue brilliant with our return of faulty goods definitely 5 star
27 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Sue was extremely helpful and very…
Sue was extremely helpful and very friendly x
27 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Went to Stockton go outdoors it was…
Went to Stockton go outdoors it was terrible then when I went to Sunderland the service there is much better and the staff at Sunderland knew what they were talking about and Nathan helped a lot with carp fishing.
26 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Bought a pair of Mendel hiking shoes…
Bought a pair of Mendel hiking shoes today. Service from Karen was first rate. Knew her stuff and came up with good suggestions. Very helpful.
27 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Was in gooutdoors today with my 2 sons…
Was in gooutdoors today with my 2 sons and Nathan was great help highly recommend him if you need to know anything about fishing.👍
26 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Sunderland
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing service from sue
Amazing service from sue. Saved my mates life by keeping an ice axe for him. Very kind and polite. Thank you sue
26 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Top staff
I was served by Poppy today, not the first time. This is a wonderful young woman who goes out of her way to help you. Quick with a smile and a very warm personality. On this visit, we were also helped by Drew, again fantastic knowledge of stock, very polite and quick to help with a smile. Both of these young people are an absolute credit to the company. Thank you.
22 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent Service
Sue was working on her own and still managed to give a fantastic service. So helpful. Thank you.
25 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Sunderland
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Ben - Pallion Store
Ben, the bike specialist in your Sunderland (Pallion) branch. Extremely helpful, and a pleasure to deal with.
17 lutego 2026
Odpowiedź od GO Outdoors - Sunderland
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.