GO Outdoors - Sunderland Recenzje 

2037
Wynik TrustScore: 5 na 5

4,8

Pallion Retail Park, SR4 6TY Sunderland, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.

Reakcja na opinię

Oceniono na 5 z 5

Was served by Sue this morning and can I just say what a delight she was. Very helpful with a lovely smile very polite and you are lucky to have her on your team. Nothing was too much trouble and her... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very well served at the Sunderland branch. Went close to closing time and was promptly served by Neil to choose my hiking boots, and explained their membership benefits.

Reakcja na opinię

Oceniono na 1 z 5

Very disappointed with the poor customer service given by the young lady who served me today. She gave no attention whatsoever and was more interested in chatting and giggling with her colleague abo... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Sunderland

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Pallion Retail Park, SR4 6TY, Sunderland, Zjednoczone Królestwo

  • 03443 876770

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2037)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

As always, excellent service

As always, excellent service in our Sunderland store. Served by a lady called Sue, who was super helpful and had great product knowledge. Left with more than we went in for! Wish all customer service was as good as good as in this store.

1 lipca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Had to exchange a running jacket

Had to exchange a running jacket, Poppy was a pleasure to deal with, no problem returning for a smaller size at all! Thanks Poppy 😃🌟

28 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Drew is a very kind young man

Drew is a very kind young man

26 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

very helpful and friendly all around…

very helpful and friendly all around store

26 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A* service!

Fabulous service especially from manager Micheal and Sue at the checkouts, very knowledgeable and extremely kind, made some bug purchases and couldn't recommend staff and service enough, thank you.

26 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great store

Great store, lots of equipment to look at and try. Sue was lovely to us all, really helpful and looked after us. All staff are brilliant!

26 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff are so friendly

Staff are so friendly, knowledgeable and a nice environment ro shop in.
A special shout out to Sue for amazing customer service.

26 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic place

Went in for some new boots, managed to find them right away and a team member was more than happy to get a couple sizes so I could try them on, even put them aside for me so I could continue shopping without carrying them Around. My go to place for anything outdoors, it’s always clean, well stocked and staff are always happy to help. Shout out to Sue and Angel, thanks for the help ladies!.

10 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great staff

Good offer on camping chairs but it was staff that gets the review, Terri was fantastically helpful had my purchase found , advised and saved me money by going membership, 5 stars

12 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

COLLECTING MY FISHING BAITS ON FRIDAYS

I have been using go outdoors in sunderland for a few weeks now going every friday afternoon for my fishing baits for the weekend. All the staff have been briliant however i most highlight young nathan in the fishing department he is an absoulate star and will always try to go the extra mile to help not just me but any customer.

19 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpfull Assistants

The assistants, Sue & Karen, were very helpfull and carried my purchase out to my car and then loaded the items for me. Top marks.

17 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Visited Go Outdoors to purchase a tent

Visited Go Outdoors to purchase a tent. Terri was the staff member that helped me and was very good at helping me make the right choice without rushing me.

15 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went in to buy to buy a tent

Went in to buy to buy a tent after having problems ordering online and got served by Emily who was extremely helpful and sorted everything out for me

13 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Walked in store today and straight away…

Walked in store today and straight away was greeted with a smile and a good morning from Sue , walked upstairs to send a couple of parcels and straight away a lovely gentleman started chatting asking if I was OK, same with the girl who served me , every member of staff smiled at me and said hello and it wasn't in a pestering way for me to buy ,each and every one of the staff is a credit to that store 😀

12 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Was served by sue who was lovely…

Was served by sue who was lovely helping me with a problem I had with a product and a issue with my members card she sorted this out for me
Great customer service

12 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nathan was fantastic

Nathan was fantastic, very helpful .

12 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nathan served me in Sunderland branch

Nathan served me in Sunderland branch. He was so professional, gave me great advice and took time to help me shop for the correct items. An absolute gentleman

11 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great products and great staff

The staff are so helpful

26 maja 2026
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A genuinely positive shopping experience.

I popped into the store to look for a new pair of walking shoes, and I’m so glad I did. Drew, the shop assistant, was absolutely fantastic from start to finish. He took the time to understand where I’d be walking, what kind of fit I prefer, and even asked about the terrain and distances I usually cover.

Instead of rushing or pushing a particular brand, Drew talked me through several options, explained the differences in cushioning and support, and let me try everything at my own pace. His knowledge was spot‑on, and his friendly, down‑to‑earth approach made the whole experience easy and enjoyable.

Huge thanks to Drew for making the process so straightforward. Excellent service and a genuinely positive experience.

8 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Trail shoes purchase

Asha was very friendly and very helpful on our visit 😊 purchasing my Adidas Terrex Trail Shoes 👌

6 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Sunderland

Odpowiedź od GO Outdoors - Sunderland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

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