Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.
Reakcja na opinię
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Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.
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Was served by Sue this morning and can I just say what a delight she was. Very helpful with a lovely smile very polite and you are lucky to have her on your team. Nothing was too much trouble and her... Zobacz więcej
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Very disappointed with the poor customer service given by the young lady who served me today. She gave no attention whatsoever and was more interested in chatting and giggling with her colleague abo... Zobacz więcej
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Called into the Sunderland branch this morning for a pair of walking training shoes and the assistance Karen pull out all the stops. She was very helpful and nothing was a problem. We go every time wh... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

Pallion Retail Park, SR4 6TY, Sunderland, Zjednoczone Królestwo
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Visited the Sunderland branch and to say the service was good is an understatement, from looking for advice on clothing and aqua coats I was really surprised of the level of product information and knowledge which isn't normal in many other stores now , thank you Karen , Shauna and Maddie for a fantastic shopping experience

Odpowiedź od GO Outdoors - Sunderland
I rang up to see if a coat was available in there store as it was sold out everywhere else. The lovely staff set aside the coat for me and were so helpful. Amazing customer service and felt so homely and friendly. Go outdoors, your staff need a pay rise!

Odpowiedź od GO Outdoors - Sunderland
Great customer service, with a friendly advisor Sue, provided a lot of good knowledge around Rab and various other brands 👍

Odpowiedź od GO Outdoors - Sunderland
Sue and Shaun at very helpful at the front of store to pick winter trousers and at the till ,very helpful and polite

Odpowiedź od GO Outdoors - Sunderland
Me and my brother Popped in today to grab a few things for the family for Christmas and was greeted at the door by Sue who was more then helpful with sizes and fitting etc definitely recommended P.S if the managers see this she deserves a pay rise 😉

Odpowiedź od GO Outdoors - Sunderland
Staff very friendley and more than helpful in my exchange of outdoor trousers. Sue went out of her way help me and save money as well. Thankyoy

Odpowiedź od GO Outdoors - Sunderland
Telephoned the Sunderland store to see if they had a certain coat in and Sue found it and put it behind the till for me. She was so helpful and nothing was too much trouble. Thank you Sue for a great shopping experience in your store

Odpowiedź od GO Outdoors - Sunderland
Sue served us at the till. She ordered a pair of boots that were out of stock in store. She was very helpful and pleasant. We often go to the store in Sunderland and all the staff are so good it’s a pleasure to shop in there.

Odpowiedź od GO Outdoors - Sunderland
Great experience in store with expert advice and support from Poppy. I’m new to buying outdoors products but she was very helpful!

Odpowiedź od GO Outdoors - Sunderland
Poppy was so knowledgeable and helped me find the perfect coat for a Christmas gift. She was very friendly and gave great customer service.

Odpowiedź od GO Outdoors - Sunderland
I was looking at getting some hiking boots and Karen kindly assisted me. Can I just say how brilliant she was. Super helpful, went back and forth multiple times to get me different sizes and didn’t once look like she was annoyed or fed up. Made me feel really comfortable. Give that woman a pay rise!

Odpowiedź od GO Outdoors - Sunderland
Ruby was realy helpful today,after deciding what best sleeping bag to choose Ruby came over to advise me which one to pick as a couldn't decide Ruby is a credit to the store

Odpowiedź od GO Outdoors - Sunderland
Saw on fb they had sum crab bait, went in n the nice lassy said I needed a five quid card to get the "discounted price". Must think I'm stupid like, walked out plenty other places to get bait AT A REAL PRICE

Odpowiedź od GO Outdoors - Sunderland
I rang the Sunderland store at pallion and spoke to Sue who kindly checked stock for a jacket for me and kept it at the till. She was extremely polite and helped me with another query in store. It made my shopping experience a pleasure and hassle free. Thank you Sue

Odpowiedź od GO Outdoors - Sunderland
Served today by Sue and Katie,two brilliant assistants a credit to your company,nothing was a problem,so helpful 💐💐👍👍

Odpowiedź od GO Outdoors - Sunderland
We recently went into store and bought a load of coats for a local children’s charity.
Between Drew and Poppy they assisted us with our large purchase and even got us an extra discount from Claire the manager. I can’t fault go outdoors. We ordered more online ending up with 80 items of outdoor warm clothing for children who may not have anything and the staff kept me updated on the deliveries and assisted with the collection.
Thank you drew and poppy and the wider gooutdoors team couldn’t have done it without you.

Odpowiedź od GO Outdoors - Sunderland
I popped into go outdoors to get some camping bits and was served by Maddie and Katie. Maddie was so friendly and could not have done more for us. Katie offered excellent knowledge and made sure we left with what we needed. Both made the shopping experience perfect. Thank you!

Odpowiedź od GO Outdoors - Sunderland
Excellent service, great value and quality. Thank you to Sue for her help selecting a coat and finding the size and colour we wanted.

Odpowiedź od GO Outdoors - Sunderland
Shaunna helped us out great today really knew what she was talking about very valuable to the business

Odpowiedź od GO Outdoors - Sunderland
Shauna helped in store with a number of purchase’s. She was professional, very knowledgeable and guided me to what I needed rather than didn’t need. Thank you Shauna. Very pleased with all the goodies I bought too.

Odpowiedź od GO Outdoors - Sunderland
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