GO Outdoors - Stockton Recenzje 

3306
Wynik TrustScore: 4.5 na 5

4,7

Portack Lane, TS18 2SP Stockton, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit. Claire on the checkout was cheerful and helpful... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people als... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Stockton

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Portack Lane, TS18 2SP, Stockton, Zjednoczone Królestwo

  • 01642 033335

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(3306)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 992

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Good sale price

Good sale price. Quick and friendly checkout with Claire

21 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Items in stock and great price

Items in stock and great price, friendly staff on check out

17 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing customer service skills!

On Sunday, I popped into go outdoors to buy my son some clothes for his birthday. I was unsure what to get him but a member of staff called Jenny helped me pick something that was perfect for him! She was friendly, helpful and customer service skills were first class. It’s now my go to place for clothes when he needs more! Thank you, jenny!

12 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff

Very good experience buying sandals
Helen very helpful and polite
Very cheerful

13 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helen

Helen, who was working on shoes today was extremely helpful and knowledgeable. She scanned my feet to get correct size and let me try a couple for fit. Although the size in the shoes I wanted was not available in the colour I wanted - she advised me to go online and purchase using next day delivery as I need these for the weekend. Customer service at its best! Unlike Merrell customer services who have no phone number and slow/ unhelpful responses to complaints.

13 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by karen and Claire in the…

I was served by karen and Claire in the Stockton branch they were very helpful after we had a bad experience with our delivery from evri going missing that we bought from go outdoors these girls went above and beyond to make sure we got the same deal as originally paid for our lost tent so we can enjoy our family holiday thank you one happy grandson

13 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Lovely lady helen who helped us

Lovely lady helen who helped us, very knowledgeable and friendly helped a lot

13 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great experience….

The store was well laid out and felt welcoming. We visited the footwear department where my wife was introduced to the foot scanning facility which was very well presented by Helen. On this occasion we purchased only base layer boot socks but will certainly return to footwear when we need to replace our current boots. Well done. First class experience.

12 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Got serverd today of Mia was super…

Got serverd today of Mia was super helpfull with everything thank you

10 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I had the most marvellous help from…Rebecca

I had the most marvellous help from somebody called Rebecca. I had already been into another go outdoors Store and it had been helpful but what I needed was somebody who would truly look very carefully at the kind of boot I was attempting to buy I needed somebody who would sit with me quietly and look at the size of the innersoles and suggest what I would kneed in terms of size and comfort. She was amazing she described what she thought would be good offered me various examples and she took me up and down the Walking unit that you have. Sane described everything to me and I am very satisfied with the boots that I bought and also the shoe that I bought. I cannot commend her enough for her wonderful thoughtfulness and helpful advice —she is certainly an incredible asset to your company and one that should be applauded in any way possible. This happened on Monday the 6th of July at approximately 10:30 am. I hope she is rewarded for her wonderful attitude and thoughtful approach to helping customers. Kind regards Stephanie Overton

6 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great Experience

Had a great experience in store yesterday. Approached Abbie on the tills when I couldn’t find what I was looking for and she was so friendly and helpful. I will definitely visit again 😊

8 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went to the Middlesbrough/stockton…

Went to the Middlesbrough/stockton store to get some things for a family camping trip at the end of the month, was served by Karen who was very friendly and very knowledgeable about the products in store and actually managed to help me pick some things out I also needed my address changing on my members card which she took care of no issue, The service we received in store today was 10/10.

9 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Rebecca was amazing and very helpful

Rebecca was amazing and very helpful, great customer service.

9 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Called in for a new pair of Merrel…

Called in for a new pair of Merrel walking shoes. The service I received was superb . Both Helen and Hollie were the perfect employees. Made me more than happy with my visit and purchase. Thanks again .

5 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great store and staff

Always goto the Stockton store you can always find what you need very easily the staff are very friendly and go above and beyond to help you and the service of the staff on the checkout is outstanding always greeted with a smile and ask if everything was okay. Very good store

6 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Visited Middlesbrough Go Outdoors to…

Visited Middlesbrough Go Outdoors to buy a reserve pair of walking boots. Good selection of reasonabl priced boots available. I was able to quickly find a suitable pair with the assistance of Helen. Friendly helpful staff

5 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helen really good staff member

Helen was unbelievable what a staff member youse have really impressed with her customer service thank you helen

5 lipca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Outstanding Customer Service

We visited the Stockton store to get some items so my partner and I could start to go camping. We didn’t know where to start or what we would need. Finn guided us through our purchases, explained the differences between products, what certain products where for and what he recommended we would need to camp comfortably.
Outstanding customer service, thank you Finn.

29 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Have not even received my goods email…

Have not even received my goods email saying its been delivered no where in sight not dropped of at neighbours nothing

25 czerwca 2026
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Thank you for your review.

We are disappointed to hear that you have received a delivery notification but have not been able to located the parcel.

We understand how frustrating and concerning this must be, especially when the tracking shows the order as delivered.

We would like to investigate this further for you therefore we have reached out to you via the email address used on the order.

Kind regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Purchasing a beach chair

We visited the Stockton on Tees branch of Go Outdoors yesterday evening, 29/06/26 as my husband wanted a chair for the beach. The two assistants we spoke to, Thomas & Fin were extremely helpful trying to find the most suitable chair for my husband & were prepared to show us a few different ones. I would like to thank them for their excellent customer service.

29 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Stockton

Odpowiedź od GO Outdoors - Stockton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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