Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Zobacz więcej
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Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Zobacz więcej
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Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Zobacz więcej
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Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
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Napisane przez firmę
Napisane przez firmę

4/8 Tulketh Street, PR8 1AQ, Southport, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I went into Southport branch to browse walking shoes, with very specific ideas about what I wanted. It was a really great suprise to find the exact shoes, thanks to the help of Ben. There's no hard sell, Ben listened and understood exactly what I wanted and gave great advice on size. He also recommended inserts, their own brand and for me, they are a game changer. Walked a few miles in the shoes already, love them. Thank you Ben!

Odpowiedź od GO Outdoors - Southport

Odpowiedź od GO Outdoors - Southport
Rory was so helpful (and patient) as I’m a tricky customer for walking shoes due to having narrow feet. Very friendly and welcoming, and gave great advice on how best to fasten the boots.

Odpowiedź od GO Outdoors - Southport
I got a leaflet with an offer for walking boots, so I went to my closest store and Will helped me to find the right ones and the right colour even though I changed m mind several times.

Odpowiedź od GO Outdoors - Southport

Odpowiedź od GO Outdoors - Southport
We are on holiday and visited the store today for a few items. A lady called Lorna who was extremely professional and friendly helped us find exactly what we needed. Because of her we renewed our membership with Go Outdoors. It is refreshing to visit a shop and get such excellent service these days. Thank you.

Odpowiedź od GO Outdoors - Southport
Ben was most helpful and showed me a range of choices. Great service.

Odpowiedź od GO Outdoors - Southport
Super service from Rory in particular as well as the store manager at Go Outdoors in Southport today when I had to return a faulty pair of boots. These were replaced without hassle. I also made a couple of other purchases and again, Rory went out of his way to be helpful. Thank you.

Odpowiedź od GO Outdoors - Southport
Popped in to see the latest sales offers - excellent service from Lorna who remembered me from a previous visit over a month ago and was able to point me to the items I was interested in on my last visit which were on sale. Excellent value for money on the soft shell trousers - great quality items, very comfortable

Odpowiedź od GO Outdoors - Southport
I had attempted to make an online purchase but had only reserved, rather than ordered and fully checked out online. When I called into store, Steven helped me order the item correctly to be delivered to store. He made the whole process really fast and easy, when I went in to collect my order the following week he remembered me and retrieved my item from the store room. Great personal service and a really knowledgeable team.

Odpowiedź od GO Outdoors - Southport
Rory was absolutely brilliant today when we went in for hiking boots for DofE. He was so knowledgable and helpful and made sure we got the correct discount. I couldn’t recommend him enough, really excellent service!!

Odpowiedź od GO Outdoors - Southport
Today we purchased a pair of walking boots, walking socks and a water bottle from the infamous Rory! We generally use the Liverpool branch of Go Outdoors, with it being by the larger of the 2 nearest to us but our group of school mums’ recommended we visit our Southport branch and speak with Rory - who had recently educated and subsequently convinced her equally stubborn teen re:Trainers aren’t suitable for a DofE expedition. It was a pleasure being served by him and my teen even managed a smile during the shopping expedition. This branch is lucky to have a team that recognises the value in employing people with bags of experience and allows their employees to spend time with the customers. We have also recommended Rory (and Go outdoors!) to those that haven’t yet had the pleasure of taking their teen out of their comfort zone of Hoka trainers and into the world of DofE kit. Fantastic customer service! Thank you. Victiria

Odpowiedź od GO Outdoors - Southport
I have just been to the Southport store, served by Rory. I bought the exact same type of Peter Storm walking shoes that I bought about 4 years ago, brilliant and half the price of branded items. Rory was helpful and friendly.

Odpowiedź od GO Outdoors - Southport
Was made welcome, with friendly no pressure selling.
When I found what I was looking for, it was Lorna who served me, waited till I tried on the jacket, then wwbn decided to buy she led me through the different pricing options.
I'd never been into Go Outdoors before, but I may well look inn again

Odpowiedź od GO Outdoors - Southport
Very knowledgeable staff at Southport and Rory helped me chose the perfect painting boots and I’m delighted

Odpowiedź od GO Outdoors - Southport
I purchased I pair of leather walking boots & a pair of socks. The gentleman that helped me peter, was excellent & very knowledgeable he was also very kind & helpful, he joined us into Go outdoors membership scheme which gave us a good discount along with my blue light card we couldn’t have been happier Thank You Peter.

Odpowiedź od GO Outdoors - Southport
Very helpful staff . I was served by Will . We chose footwear and he was very knowledgeable. Good sevice all round.

Odpowiedź od GO Outdoors - Southport
We visited the Southport store to buy a pair of walking boots for my daughters Duke of Edinburgh expedition.
Rory was really helpful and knowledgeable about the fit and type of boots that would be right for this activity. We had a Duke of Edinburgh discount card which meant that the purchase was really good value for money.
Rory asked lots of questions to ensure that he had all of the information to advise us correctly on our purchase. He was so helpful I've told all the parents in my school what's app group to ask for him if they visit the store and we will be back in a few weeks to get his expertise on waterproofs!

Odpowiedź od GO Outdoors - Southport

Odpowiedź od GO Outdoors - Southport
I received great service by Rory in the Southport brance. Friendly and knowledgable. 5 stars all round

Odpowiedź od GO Outdoors - Southport
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.