Brilliant customer service and assistance from Laura. I'm traveling quite a bit around the UK and this branch is the only one which had the boots I was looking for to try on. I phoned beforehand and s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were served by Ian who was very helpful and knowledgeable. Received great service and am now enjoying a new pair of comfortable well-fitted hiking boots. Would definitely recommend.
Reakcja na opinię
I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... Zobacz więcej
Reakcja na opinię
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- również w kategorii:
- Jeździectwo
- Klub wspinaczkowy
- Sklep dla biegaczy
- Sklep rowerowy
- Sklep z odzieżą aktywną
O GO Outdoors - Shrewsbury (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Zjednoczone Królestwo
- 01743 290686
4,8
Doskonała
677 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Went in with my £5 off voucher
Went in with my £5 off voucher, great value buy plus quick and efficient service from Dan 👍
18 marca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very good customer service
Very good customer service. Very helpful staff that are interested in their customers and getting it right for them. Also had the same consistent quality of good service about 2 months ago. Thank you
15 marca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Kris and Dan were excellent
Kris and Dan were excellent. Very informative when buying shoes and helpful with the new members card. Great. 14/3/25
14 marca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Visiting your store today Laura was…
Visiting your store today Laura was very helpful & couldn't have done more for me. I had tried on a pair of Brasher zip off trousers on Saturday & returned to buy them sadly the size I wanted had been sold & there were no more. Laura checked other stores & looked how long an order to home would take. She even phoned the local Blacks store to check their stock.
After looking with her again she found the same trousers(I had seen them & thought they were cut offs) but without the zip off bottoms which I was more than happy to have.
So a very happy customer!
4 marca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Dan was extremely helpful 👍
26 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful salesperson Kris steered me…
Helpful salesperson Kris steered me towards a choice of walking shoes within my price range and then explained the Member’s Club benefits to me. Shoes were discounted heavily and then on setting up the Club Card (£5 cost) cashier Laura told me of further discounts for National Trusts members. Total reduction was £45 even with £5 membership. Well done.
27 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Elin was very professional
Elin was very professional, friendly and polite, helped me find a great pair of walking shoes. Thank you.
18 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was looking fo 100% water proof boots
I was looking fo 100% water proof boots
Didn’t know what to go for
Lilly answered all my questions and helped me pick a pair out
23 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kris and Ed
We were served today by Kris and Ed, they were friendly, funny, honest, and very helpful.
20 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Pleasant experience
3 staff on duty. Very helpful, polite, good humour.
3 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Visited the Shrewsbury store looking…for a ski coat/ warm jacket
Visited the Shrewsbury store looking for a coat suitable for Switzerland and colder weather and snow. Kelly helped me , sorted my Go Outdoor coat and served me with my purchase. Made my experience to store a good one, I'm not a slim size so felt conscious going in, but was made to feel welcome and helped to find the right jacket. Thank you Kelly . X
4 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Shrewsbury (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Staff at the Shrewsbury store
Staff at the Shrewsbury store, especially Laura, went out of their way to help with my purchase.
They were polite, cheerful + made sure I got the great deal I was hoping for.
My new coat, which was delivered to my home miles away, is perfect. Thankyou!
21 stycznia 2025
Opinia niezależna
Very nice staff .
Very nice staff .. great discounts.. very reasonable prices for a very good quality products .
We were served by Elin .
8 lutego 2025
Opinia niezależna
Great customer Servuce
Looking for a new pair of walking boots, I have to say Ed was exceptionally helpful and willing to spend the time to fully understand exactly what I was after and really needed.
Further assisted by Kelly and Will at the till, in the end my wife and I both ended up buying great value and comfortable walking boots.
4 lutego 2025
Opinia niezależna
What service
What service. I am female with size 3.5 feet. Kelly went above and beyond to find me a pair o walking boots that fit perfectly. She knows her stuff.
3 lutego 2025
Opinia niezależna
Very helpful & easy
Very helpful, ordered an item to be delivered to another store nearer home. Very pleasant service. Thank you
2 lutego 2025
Opinia niezależna
Doświadczenie Trustpilot
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