GO Outdoors - Scunthorpe Recenzje 

2535
Wynik TrustScore: 5 na 5

4,9

Dudley Road, DN16 1BA Scunthorpe, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Scunthorpe

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Dudley Road, DN16 1BA, Scunthorpe, Zjednoczone Królestwo

  • 01724 708226

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2535)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had a great experience with thanks to…

Had a great experience with thanks to the efforts of Sue, went out of her way to assist as well as save me money along the way, very helpful and very caring

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

served by Carol

served by Carol, from start to finish really good, friendly service and will come back.

13 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

New to camping/ Fantastic service

Never camped before, we had so many questions.
One of the staff ( Josh ) was working near us in the store, we asked if he could give us some advice.
30 mins later we were still asking questions and looking at various equipment, he did a fantastic job and a massive credit to the store / Go Outdoors .
We will be purchasing a tent and equipment this week.
Thank you Josh for your excellent service 👏👏

10 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Big thanks to the staff member who…

Big thanks to the staff member who stopped what she was doing to show me where the maps were and then enormous thanks to the wonderful Sue (aka Tanya) who managed her till with the utmost dexterity and searched out my membership number with great finesse. It was a pleasure to spend my hard earned money with you all.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Kerry was very helpful when it came to…

Kerry was very helpful when it came to enquiring about a display item. With it being the last one, Kerry packed it away and took it to reception. Nicky and the other lady at reception were very kind and helpful. All 3 are a credit to the company and exactly the type of people you need in a customer facing role.

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Service was excellent

Was served by Sue who was extremely helpful and happy.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great suggestions

Jane was extremely helpful for choosing the right clothing for being in jungle conditions. 5 star service

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Got what I needed

Got what I needed. Sue on the till was friendly and efficient.

1 sierpnia 2026
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by Paul today who was very…

I was served by Paul today who was very friendly and extremely helpful gave me a camping checklist and made sure I had everything I needed for my first camping trip of the year. Thank you Paul

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul was extremely helpful today…

Paul was extremely helpful today managed to fix a 2 year old problem on our membership card. Greatly appreciated the help

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We went to the store for walking shoes…

We went to the store for walking shoes and Amy, Kerry and Paul were fantastic. very patient, very knowledgable and helpful. Would definately use the store again.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Got everything I need today

Got everything I need today. Saved £14.10 with members discount. Was helpful with my purchases by Kerry who was excellent and friendly. At the till Sue was exceptional and efficient in processing payment.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Click and collect order

Click and collect order

I didn’t get an email saying it had arrived

I went to the Scunthorpe branch close to closing time one night to ask it if had arrived. They couldn’t have been more helpful in finding out. It had arrived

30 lipca 2026
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by max and I must admit so…

I was served by max and I must admit so helpful went above and beyond to help I left happy with a tent

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul went above and beyond to help today

I was served by Paul today when I was buying a cycling jacket . I didn’t have my membership card with me so he kindly searched by my email and found it quickly . I was about to pay when he asked if I had various memberships including Blue Light which I do . So I also received a further discount which was great !
As he had been so helpful I asked him for one more thing . Strange request to ask a store assistant I know , but i could not release the tyre valve caps on my car tyres . I had a warning light showing low tyre pressure but knew I needed to get these off first before I went to the garage . I was concerned to drive home safely and asked if he would be willing to see if he could release them for me . He found a suitable tool in the storeroom and managed to release them .
So a big thank you to Paul as I put in more pressure at the petrol station nearby and drove home safely .

Fantastic service and so helpful .

4 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We had some excellent help today from…

We had some excellent help today from Max in the Scunthorpe store. We had questions about different models of tents and even though she was meant to have finished work for the day went out of her way to help us with brochures and advice.

4 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Sue and Carol were extremely helpful…

Sue and Carol were extremely helpful when I went to the till. They were very Friendly.

4 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul was both knowledgeable and super…

Paul was both knowledgeable and super helpful. Even though the Scunthorpe store didn’t have the tent we wanted in stock he reserved it for us at another Go Outdoors store. Provided the sort of help you could never get online!

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helped by a brilliant and informative…

Helped by a brilliant and informative woman named Carol in the shoe department. She gave me some great advice on footwear for my 1st hiking holiday. Also brought some socks to help blister protection, didn't even know that was a thing. Very helpful would definitely recommend.

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff, what more can I say.
A big thumbs up to Carol and Amy.

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Scunthorpe

Odpowiedź od GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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