GO Outdoors - Peterborough Recenzje 

2775
Wynik TrustScore: 5 na 5

4,9

Saville Road, Westwood, PE3 7PR Peterborough, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Laura was brilliant when helping me find the right walking boots for my 30 mile charity walk this coming Friday 18th September. I have metal plates in my left ankle and she couldn't do enough to hel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We went into the Peterborough branch to purchase our first tent. We’re complete beginners and added to that I’m a full time wheelchair user which comes with its own complications. We asked to speak wi... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Peterborough

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Saville Road, Westwood, PE3 7PR, Peterborough, Zjednoczone Królestwo

  • 01733 797038

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2775)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 714

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quality product

Straightforward ordering, lovely product but unfortunately just too large overall for me but good quality. I needed to return item but my refund was made promptly.

31 stycznia 2026
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

If it had not been for Sue Gordon

If it had not been for Sue Gordon, I would not have found the correct size of waterproof trousers. Sue also explained all about the different type of trousers.

3 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matt at Peterborough was very helpful…

Matt at Peterborough was very helpful nice bloke top man 👍

6 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went in last week to look at a coat I…

Went in last week to look at a coat I had seen online that was in the sale they had on. I checked online before going in & it said they had 1 in stock in the size I was after. I couldn’t find the coat anywhere in store so I spoke to a lady called Sue Gordon, she was fantastic. She searched the store to see if she was able to find the coat, checking the back area and scanning it on her PDA to make sure it wasn’t an error online. Eventually she found that the particular coat was put on hold for another customer to possibly collect. She advised me that they hold it for 24hrs so she took my name & number and advised me she would call me regardless of whether the customer collected or not. I received a call from Sue a day later to inform me that the customer had collected the coat and that she had checked the delivery schedule and unfortunately she could see that there were no coats due on the next delivery but there was another delivery due in a weeks time but she wasn’t unable to see if there were any due on that delivery. She told me she would make a point of checking that delivery when it was in for the coat I was after and that if I still wanted it I would have first refusal on it but also advising that in the meantime I could possibly order the coat online for delivery.
I did order the coat online in the end but I was amazed at the level of service that Sue went to, I feel like that kind of service is very hard to come by in this day & age.

She is an absolute credit to Go Outdoors Peterborough!!!

26 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service and choice of products

I went in today for a walking stick and had some help from Sue Gordon who is very knowledgeable and willing to help. Sue has also helped me buy shoes on previous visits. I hate shopping but having personable staff that have experience and in depth product knowledge makes the experience a pleasure rather than a chore.

3 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jackie

Jackie. Very knowledgeable, very helpful excellent customer service.

3 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We were given some fantastic advice by…

We were given some fantastic advice by Sue Gordon. She couldn’t have been more knowledgeable and helpful.

21 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I had a great experience in the store…

I had a great experience in the store today with Laura and Megan helping me find the boots that would work best for me. They were knowledgeable and helpful as well as being patient with my indecision and didn’t seem to be bothered at all that I wanted to try on lots of boots before going back to the first pair in the end. Thank you!

2 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Tom at the Peterborough store was…

Tom at the Peterborough store was really helpful with all our needs. Cracking lad!

1 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service & products.

1 lutego 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Great in-store experience

Great in-store experience. Helpful and knowledgeable lady - Sue Gordon. Got all I wanted and more with good advice and an experienced staff member.
Online was different, as there have been disruptions of service there, but the support line team were most helpful.
Would use again, for sure.

25 stycznia 2026
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Brilliant Service.

​Me and my partner had a brilliant experience at the Peterborough GO Outdoors store recently. Finding the right walking boots is always a bit of a challenge for me but Steve was absolutely fantastic. He was incredibly patient, and took the time to ensure we found the perfect fit for my needs.
Laura Ng served my partner and me at the till; she was friendly, efficient, and gave us additional policy information while completing the sale.
​We’ll definitely be back for our future outdoor gear. Highly recommended!"

31 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service

Excellent service from Jackie and Rachel, getting the right size and colour at the right price!

28 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good service

Thus far I have always struggled to find the right walking boots. Always rubbed, and always ended up being left in a cupboard. That was until today. Thanks to Jackie at Go outdoors this is no longer the case. Not only found me the perfect pair of walking boots, but also explained to me what I’ve been doing wrong, and as an added bonus cleaned the shoes I came in with whilst I was test walking. Jackie, your a star 🙂

28 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very attentive and professional service…

Very attentive and professional service from Tom on Sunday. Thank you.

25 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent experience

We went to purchase two pairs of walking boots one for myself and one for my husband.
Sue Gordon was our assistant and was extremely knowledgeable and helpful in our decision making.

21 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Peterborough-fishing republic

Served by Matt tonight, I brought many items and he was very helpful, nothing was too much bother, great customer service.

22 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Peterborough store

A very good experience at
The Peterborough store, we was served by Matt in the fishing republic section, he was so helpful and his attention to detail was perfect, great customer service

22 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great teamwork

Julia and David were really helpful today. I had a voucher to use and wasn’t quite sure how to redeem it in store. Between them they worked it out and made the transaction a breeze!

22 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent Service

Just left the store after purchasing my new coat.
Sue Gordon the shop assistant was so very helpful. She was very friendly & polite. Checked stock for me. Gave me some tips on aftercare & went above & beyond to help me.

21 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Peterborough

Odpowiedź od GO Outdoors - Peterborough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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