Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff just chatting. Laughing at customers in their faces and not taking work seriously.
Reakcja na opinię
The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... Zobacz więcej
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My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Oxford
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
426 Abingdon Road, OX1 4XN, Oxford, Zjednoczone Królestwo
- 01865 411020
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic welcome from Gemma!
3 grudnia 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly and helpful
Very friendly and helpful, I was assisted by Liam.
2 grudnia 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Oxford
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Amazing service
Liam was absolutely fantastic! He was so friendly and helpful and sorted the problem we had straight away. I will definitely be returning to the store given his customer service.
2 grudnia 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing customer service
Amazing customer service! In there almost every week to collect parcels, all staff are polite, reliable and really lovely! Happy to have a chat and provide a really comfortable environment. Not one bad thing to say, outstanding service everytime.
29 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Mirelle and Thomas were very helpful
Mirelle and Thomas were very helpful! Highly recommend !
1 grudnia 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rucksac purchase
We visited the Oxford store today and we could not have had better service. Paul was extremely knowledgable and very helpful in advising us about a rucksack suitable for our granddaughter who is going travelling. The range, quality and value were first class but the most important aspect was the advice.
29 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
I work for an organisation where I…
I work for an organisation where I support rough sleepers in Oxford. I was very impressed with the manager and Kenny who supported in purchasing tents and under blankets for those in need. Thanks so much!! Richard
29 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Shop assistant had very pleasant manner…
Shop assistant had very pleasant manner and you had my size! Dud my shopping in 15 mins flat! Brilliant! Think that’s my 4th Berghaus cagoule I’ve bought in last 20yrs! Still love 2way zips! My one criteria!
And know i can always park!
21 listopada 2023
Odpowiedź od GO Outdoors - Oxford
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I had bought an American portable gas…
I had bought an American portable gas heater online but the flame would not ignite with a gas cannister bought the week before at Go Outdoors. Jess was more than helpful and over an extended period of time fiddled with the setup mostly outside the store. Thanks so much Jess for taking the time to help.
21 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Paul was mega helpful this evening…
Paul was mega helpful this evening buying sleeping bag and roll mats for twins 4 year olds. He knows his stuff and helped me avoid silly mistakes. Great job as always 👍
27 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Huge selection of stock at good prices
Huge selection of stock at good prices. Good service from Gemma 👍
26 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
The legend that is Louis. Brilliant knowledgeable advice from…
Brilliant knowledgeable advice from Louis on boots and walking. Really helpful assistant at tills fin. Great experience
27 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service and great selection
Great service and great selection. Couldn’t fault anything!
26 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reese was very helpful and efficient
Reese was very helpful and efficient. Excellent customer service with a smile.
26 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful and friendly staff
Went into the Oxford store today. the experience was very good , staff was very helpful especially Gemma on the checkout. she was very cheerful and happy in her job and very efficient in her job I will call again when I’m in the area next thanks again
26 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Wes and Fin extremely helpful and understanding of our needs
Both Wes and Fin were extremely helpful. Wes very knowledgeable about footwear and didn't make me feel pressurised at all and offered helpful solutions to what I was asking for. Fin was equally understanding at the till when we didn't have our membership card and the till came up with a different price than we were expecting and sorted it out with a smile and a full explanation. Will definitely go back when needing something else
24 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service!!
Excellent service every time I visit! The team are always helpful, friendly and welcoming
Tomas is one who stands out but all are amazing!
25 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent service A1
Excellent service A1
Staff helpful and knowledgeable
24 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thanks to Billy and Luke @GoOutdoirs…
Thanks to Billy and Luke @GoOutdoors Oxford - super patience and informed! Love my new walking boots - bring on the walking, whoop hoop!
25 listopada 2023
Opinia niezależna
Odpowiedź od GO Outdoors - Oxford
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.