GO Outdoors - Northampton Recenzje 

310
Wynik TrustScore: 5 na 5

4,9

Towcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great selection of walking boots & shoes, very well priced. Our exsperiance today was made all the better by the fact that we was served by Hannah who not only had a great knowledge of the products b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nathan was very helpful during the purchase of a thule topbox. He showed me the different models and features, even getting the keys for the display models so I could see inside and how they opened. H... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Today I was served by Flyn located in Northampton. He was extremely brilliant on the till! Not only was he able to keep a product for me (which was the last one in stock) but answered various question... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Northampton

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

310 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(310)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 645

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Awesome service with a smile and…

Awesome service from Hannah with a smile and enthusiasm.

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great exsperiance

Great selection of walking boots & shoes, very well priced.
Our exsperiance today was made all the better by the fact that we was served by Hannah who not only had a great knowledge of the products but was also very friendly & made our shopping exsperiance so enjoyable. Hannah is a real credit to Go outdoors.

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Genuinely nice members of staff

We came in on the advice of the call centre staff who said to bring our (very large) tent in to be looked at in store due to a problem that we’d had with the air tubes.
I was reluctant to bring it in thinking I’d either get nowhere or it would be really difficult to resolve and we’d be told it was our fault (which it wasn’t)
We came into store and spoke to Dan. He was helpful and understanding and looked to resolve the problem quickly for us.
We left it with him for half an hour and popped back and he presented us with a few different options. We chose to exchange for the same tent and he checked the new one out for us and made sure everything was okay before we left.
Along with Jezz who sorted all the fiddly till bits out and kindly took our tent down to the ground floor for us, we couldn’t have been more pleased and relieved that this was handled so efficiently, politely and quickly by genuinely nice people.
I wouldn’t hesitate to come back to the Northampton Go Outdoors store.
All the staff members were lovely and helpful (including an older gentleman who helped up with some camping chairs and interacted with my children)
It was a lovely experience so just wanted to say thank you for this.

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nathan was very helpful during the…

Nathan was very helpful during the purchase of a thule topbox. He showed me the different models and features, even getting the keys for the display models so I could see inside and how they opened. Having worked in retail and owning a shop, I highly commend him. The others were very helpful too.

12 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

great customer service

went there after going to the mk store for riding boots had a great experience there while looking by hannah she was very helpful and friendly the whole time great customer care x

12 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful young man named Keane

A young man called Keane helped me and my friend out with camping stuff. He was amazing and will sure make my trip much more enjoyable with the stuff I bought. Would definitely come back again.

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Keane was the most amazing help

Keane was the most amazing help! He found me everything I came in for and suggested me extra bits to make my camping trip even better! Will 100% be coming back

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Callum was very helpful when I went to…

Callum was very helpful when I went to go outdoors for camping equipment for my trip

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Going Over & Above in Northampton

We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very knowledgeable, reminding me of a few things I'd forgotten! We're going on a big extended family camping holiday to Cornwall... We've directed the rest of our crew to Northampton branch today.

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went to go outdoors to buy some hiking…

Went to go outdoors to buy some hiking boots. We were assisted by Sam who was very knowledgeable and gave excellent advice.

10 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service given by Nathan

Excellent service given by Nathan, he really helped me to understand what it was I was looking for. He explained the differences between products and which ones were best for camping. Thank you

I would also like to mention Keane, who served me at the till point, who was extremely polite and helpful.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A great service Thankyou!

Flyn was the cashier who served me on Tuesday, he was really helpful with regard to becoming a club member and with a product I wanted more information on.

A great experience, I will be back!Thankyou! x

4 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Today I was served by Flyn located in…

Today I was served by Flyn located in Northampton. He was extremely brilliant on the till! Not only was he able to keep a product for me (which was the last one in stock) but answered various questions I had related to the product I purchased. Excellent customer service, thank you for a brilliant experience. Can’t complain about the distance travelled with that type of customer service 👍

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Dan at the Northampton store was really…

Dan at the Northampton store was really helpful when looking for camping gear, sleeping bags etc. couldn’t do enough for me. Thanks a lot much appreciated

2 lipca 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nathan was very knowledgeable on the…

Nathan was very knowledgeable on the products and very polite with the service -pleasure shopping

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nathan is a legend

Nathan is a legend. Very helpful.

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Callum was very helpful

Callum was very helpful when I wanted to purchase a camping chair. There was a display chair that at first we struggled to figure out how to collapse the chair but together we managed it. Thanks Callum

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing staff stayed open late for us…

Amazing staff stayed open late for us to change our gas bottles - absolute legends

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service

Went into store looking for OEX ultralite camping chairs, but there was no stock, spoke to Callum who advised that a delivery was expected that day and that he would put two by for me , he messaged me to say they had arrived , we went later in the evening to collect the chairs . Thank you Callum for your communication and kindness
Kind regards Steve

31 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly, helpful and knowledgeable staff

Went to buy some climbing equipment. As a beginner the range of choices was daunting but the shop lets you try on items, and Dan very helpfully gave advice on ensuring the harness fit well.

27 lipca 2026
Opinia niezależna
Logo GO Outdoors - Northampton

Odpowiedź od GO Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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