GO Outdoors - Manchester Recenzje 

2614
Wynik TrustScore: 5 na 5

4,9

Urban Exchange, Upper Ancoats, M4 6DE Manchester, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Two of us visited today to get some new hiking shoes, and were served excellently by Ian. Super knowledgeable and helpful, and we left with exactly what we were after within 30 minutes. Thanks so much... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Manchester

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Zjednoczone Królestwo

  • 01614 700775

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2614)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent staff in Ancoats

I visited the store in Ancoats. The staff there were very friendly and helpful, especially Craig.

18 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I needed water proof walking boots and…

I needed water proof walking boots and needed help .
Deacon & another (more mature didn't get his name) assistants were great .I'm happy with advice about wearing boots in & I've got what I wanted . Great job.
Please sort your air conditioning out ,its not right for staff to work in those temperatures

17 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Craig was amazing.

13 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fast

Fast, quick and easy

30 czerwca 2026
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I fantastic service in the Arndale store

I visited the Arndale store yesterday for some running trainers. I want to say how impressed I was with the your lady who assisted me. She was patient and knowledgeable she offered a foot scan for the best shoes. Although I didn't purchase them yesterday I will deffinatly be purchasing from Go Outdoors as they have a great Membership scheme and also because of the great customer service I received yesterday afternoon thank you

12 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Joe professional honest knowledgeable…

Joe professional honest knowledgeable and professional.

Thank you.

12 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic staff

Craig served me - an incredibly helpful and lovely team member. Chatty, friendly, and went out of his way to help me with an online order. Thank you, Craig!

9 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service from Simon.

Excellent service from Simon.

9 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Simon

Simon, who works in the bicycle section at GO Outdoors (at Ancoats St, Manchester M4 6DE), was very kind, helpful, and professional. He was the main reason I decided to buy my bike from this shop and order it online.
I had many other options and could have bought a bike from different shops, but Simon’s explanations, patience, and helpful advice convinced me to choose GO Outdoors. As a foreigner who has lived in Manchester for more than two years, I have sometimes felt that customer support from British people can be less welcoming toward people with different backgrounds or accents. However, Simon made me feel valued, respected, and listened to as a customer.
He took the time to explain everything clearly, answered all my questions, and helped me understand the best options available. His patience, kindness, and supportive attitude made the whole buying experience very positive and satisfying. Simon has clearly been doing this job for a long time and deserves to be recognised as one of the best GO Outdoors staff members. He is especially supportive and patient with customers who may not be British or who may need extra explanation.
Thank you, Simon, for making this purchase such a satisfying experience , not only because of the product, but because of the way you treated me, explained everything, and helped me make the right choice. You are very kind and supportive.

8 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Carmen at the ancoats store was…

Carmen at the ancoats store was amazing. She helped with a return and the system for that doesn't seem to be the best; nonetheless she went through multiple routes to solve problems and ensure I could refund it onto my care not a gift card

Great experience

8 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

The dream team

What can I say? Janet and Craig were the definition of a Dream Team. Janet did the rails, Craig manned the desk. Two cogs working in perfect unison as part of the well-oiled GO Outdoors machine. Worth a visit just to meet this iconic duo in the flesh. Janet knows those rain jackets inside out and Craig will make you feel like you just stepped in out of that rain into his warm fireside homestead and gave you some hearty soup. Highly recommend.

2 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Satisfied customer

Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gradient. Has previously been a big help for such an expensive item. Also found the customer toilet surprisingly poor, no paper towels, broken drier, random broken stuff on the floor etc

5 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by Joe and Andy and they…

I was served by Joe and Andy and they went above and beyond for me couldn’t off helped me anymore then they did defintely deserve the recognition

4 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Craig was so helpful today

Craig was so helpful today, had a great experience in store. Thank you!

4 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Craig was really helpful and friendly…

Craig was really helpful and friendly on our visit to go outdoors today. Thanks for your great service

4 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 2 z 5

Whilst the service was ok

Whilst the service was ok, started to check out and the customer in front returned with a security tag on an item more than once after setting alarms off, staff member requested another member of staff who didn't appear which in turn in the confusion I was charged twice for one item at £8.50, I guess my own fault for not checking the receipt, I will shop there again just human error

4 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Ian and Graig served my husband and I…

Ian and Graig served my husband and I very well today. We went in for some hiking shoes and got a big discount with the membership. Thanks a lot! We were very happy customers!

4 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Karl was very helpful on fishing

3 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nice staff

Craig is a nice staff and being very helpful to handle the return of products for me. The T-shirt is not in a good quality and the animal pattern faded asay after first time washing it, but I still like the who batch of products i bought from here

2 lipca 2026
Opinia niezależna
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

I went to pick up 2 recliner chairs but…

I went to pick up 2 recliner chairs but when I got home the cushions were not with them. I had to ring the store and go back for them. A distinct inconvenience and not great service and not what I expect from GoOutdoors!

23 czerwca 2026
Logo GO Outdoors - Manchester

Odpowiedź od GO Outdoors - Manchester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej