I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Zobacz więcej
Reakcja na opinię
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now.... Zobacz więcej
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We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- również w kategorii:
- Jeździectwo
- Klub wspinaczkowy
- Sklep dla biegaczy
- Sklep rowerowy
- Sklep z odzieżą aktywną
O GO Outdoors - Macclesfield (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
45 Mill Street, SK11 6NE, Macclesfield, Zjednoczone Królestwo
- 01625 460197
4,9
Doskonała
971 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service today in Macclesfield…
Great service today in Macclesfield from Danny and Sif. Will certainly come again.
11 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Went in just to look at boots for dog…
Went in just to look at boots for dog walking. Assistant Danny gave impartial good advise so I decided to purchase Berghaus Hillwalkers. Had Gore-twmex previously so know bought quality
Thanks Danny.
6 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
impressed with the level of customer service
I was really impressed with the level of customer service and how helpful the assistant was. She went out of her way to answer my questions about the DofE and photocopied me some information.
I will definitely be coming back and buying the equipment needed from here.
Thank you
28 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Went in to buy a camping stove
Went in to buy a camping stove. Anders explained all the different types and couldn’t have been more helpful. Have since used the stove which was ten out of ten.
23 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great shoe purchase
Bought two pairs of approach shoes in the sale.
Anders was very helpful, taking the time to find the pair to the end of line shoe I wanted in their stockroom.
Exactly how shopping should be.
17 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Ggan
Excellent customer service from Ggan. Found shoes to try on & promptly went back for larger sizes which ultimately identified the right pair for me. In the meantime had suggested an alternative shoe which might accommodate my broad feet better. When it came to paying he drew my attention to the store discount card which for the cost of £5 gave me a £45 discount off the shoes. All this was dealt without any delay.
Peter
21 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Coat for Iceland TripI was looking specifically for a padded…
I was looking specifically for a padded coat for a trip to Iceland. The staff and in particular Ethan were helpful and to be candid patient. I had a series of questions that needed to be answered before I purchased my coat. Ethan’s knowledge was spot on.
15 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Danny was really helpful
Danny was really helpful. Knew his stuff. And a very nice man.
14 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
February visit
I found what I wanted. Staff were really informative and d helpful
12 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Staff were knowledgeable and got to…
Staff were knowledgeable and got to grip with my needs really quickly. Great sense of humour too. Merrell Accentur.
4 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service Amy and Ethan
Excellent customer service Amy and Ethan also Ethan and Chloe for second purchase
24 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
The shop had what I wanted and in the right size for all 3 options. I was helped originally by Anders and later by Danny, both of whom were knowledgeable and helpful. And yes, I bought the shoes.
27 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ethan and Chloe great staff.
Ethan and Chloe very helpful and pleasant staff. I bought a great jacket on Ethan's recommendation.
Good all round job
Thanks
Lynn
25 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I visited the GO Outdoors Macclesfield…
I visited the GO Outdoors Macclesfield Express store recently and was really impressed. Even though it's a smaller high street location, they have a great selection. I was served by Anders, who was professional, helpful, and made the whole visit easy. It’s great to have such a helpful team right in town. Highly recommended!
20 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good product knowledge from Danny
Good product knowledge from Danny
27 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I was looking for walking shoes and the…
I was looking for walking shoes and the assistant,Sif ,was very helpful.
22 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Anders and Danny went beyond my…
Anders and Danny went beyond my expectations today. I had a pair of trousers for over a month before deciding they were too tight. They couldn't exchange them but they made sure to get me a refund. I always get such good service in Go Outdoors in Macclesfield
20 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fleece - Purchase
This morning i bought a fleece, from the Macclesfield Go Express. Danny offered me some good advice on size etc….
He had good product knowledge.
I often use this store & always find the staff very pleasant & helpful.
Thanks, Rob Hotchen.
19 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Was buying new walking shoes
Was buying new walking shoes, the member of staff was amazing, so helpful, great advice and very welcoming to chat with. He definitely should have a reward for his dedication. His initials I think are SIF
16 stycznia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Macclesfield (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.