Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boot... Zobacz więcej
Reakcja na opinię
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... Zobacz więcej
Great product range. Opted for collect from local shop on this occasion... a bit slower than expected but ok in the end. Please enclose a vat receipt with these purchases in future or modify the websi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Leek (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
34 Derby Street, ST13 5AB, Leek, Staffordshire, Zjednoczone Królestwo
- 01538 712731
4,8
Doskonała
241 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rachel was very helpful and helped me…
Rachel was very helpful and helped me find what I was looking for very nice and polite thank you
30 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Leek review
I joined GO in January. Since then, myself and my family have purchased boots and a few other items. Service generally very good and friendly.
Quality of boots questionable, but you get what you pay for.
15 listopada 2024
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Polite and helpful staff and the store…
Polite and helpful staff and the store is well equipped
25 listopada 2024
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Leek (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff and great advice
Helpful staff and great advice, friendly and informative
20 listopada 2024
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Really helpful
Really helpful, good customer service helping me with some me trainers by Rachel at the Leek store. Really love my new purchase
8 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic reception from Rachel and the…
Fantastic reception from Rachel and the staff at this small but well stocked store. The dogs were made very welcome and happy to receive treats! I got the boots I wanted so all in all a great experience!
15 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
great value…
the staff at the Leek branch were very helpful.
The fleeces are great value for the price and the sizing is accurate
9 listopada 2024
Odpowiedź od GO Outdoors - Leek (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Walking trousers are good, but not in my first choice of colour.
Wanted the same walking trousers I had bought a few months ago. The shop had the same size and make, but only in black and not grey. Bought the black ones and they are very good.
3 listopada 2024
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Visited Go Outdoors looking for a pair…
Visited Go Outdoors looking for a pair of walking shoes. As ever the staff were very friendly and Jenny was very helpful. Great shop!
20 października 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful staff and would visit again
Helpful staff and would visit again . Sorted my renewal to keep membership going .
23 października 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Well went to leek staffordshire go out…
Well went to leek staffordshire go out doors this Sunday. As always the staff couldn't be more helpful, I think they are brilliant,this store has everything you need for your camping trips, plus sign up for a members card for free to get even more savings, I highly recommend this store, first class service, many thanks.
20 października 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Steph was very helpful in finding a…
Steph was very helpful in finding a pair of hiking boots
13 października 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Leek Team
The friendly, professional and very helpful service provided by all the team at Leek is why it is one of our preferred shops. I hate and loathe shopping but I do make an exception for Go Outdoors at Leek. It is the only shop I will readily go into, if only to browse. Steffi was really kind and helpful on our last visit.
7 października 2024
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Leek (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Helpfull
Rachel was helpful friendly and professional. There was enough choice within our price range.
27 września 2024
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Customer service
Rachel at the leek store couldn't have been more helpful. Got me the last coat available from another store, great customer service and my new coat is brilliant.
28 września 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Leek (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
The staff in the Leek store are always really friendly and helpful.
21 września 2024
Odpowiedź od GO Outdoors - Leek (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Needed to change my size 9 boots…
Needed to change my size 9 boots purchased on line v too small. Contacted Customer Service re returns and to request Size 10. They checked my nearest Store Stock in Leek and confirmed that they were out of stock, but size 9 could be returned via the Store.
Visited the friendly Store staff in Leek who were very helpful. Checked their actual stock and found size 10. Result. All thanks to Jenny who went the extra mile. Thank you.
11 września 2024
Odpowiedź od GO Outdoors - Leek (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.