I went to Go Outdoors Lancaster store, I needed a new pair of Walking. Simon and Lewis were super helpful and very knowledgeable bringing me all the size 13 boots they had until I found the perfect... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęNew Street 17, LA1 1EG Lancaster, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... Zobacz więcej
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I went into Lancaster store today to ask advice on wearing my rucksack properly as I have been having trouble with my shoulders. Lewis and Simon couldn't have been more helpful. They were patient an... Zobacz więcej
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Simon and Lewis so friendly and knowledgeable, we bought walking boots and a jacket today nothing was too much trouble, thank you so much
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Lancaster (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
New Street 17, LA1 1EG, Lancaster, England, Zjednoczone Królestwo
4,9
Doskonała
219 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Simon -Lancaster Branch
Simon -Lancaster Branch. Excellent product knowledge. Gave great advice on boot fitting. Polite. Pleasent.
12 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great Service
Popped into Lancaster store for a waterproof jacket
Simon was helpful very knowledgeable and went the extra mile with customer service
Can highly recommend
Thanks Simon
16 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent Customer Service
Friendly & knowledgeable staff, excellent and helpful advice provided. Will definitely be back.
11 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I purchased online & collected it today…
I purchased online & collected it today from the Lancaster store.... I changed my mind & the staff Simon,Paul & Lewis were really helpful, I left with everything i was looking for. Nothing was to much trouble.
Thank You for going above & beyond.
10 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Both shop assistance Lewis and Simon…
Both shop assistance Lewis and Simon were very knowledgeable and helpful to me enabling me to purchase a item of clothing
9 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Wide fit womens walking shoes, helpful staff.
I was assisted by Simon to find some wide fit walking shoes. He was polite and helpful and very knowledgeable regarding shoes. He provided advice on cleaning and care of the shoes and also a coat I already own. Thank you Simon 😊
5 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and knowledgeable advice…
Very friendly and knowledgeable advice and guidance from Simon and Isaac.
4 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Isaac was really friendly and knowledgeable helping me choose my new walking boots. Great experience.
5 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Membership is a scam
The jacket we bought was "reduced by £30" to £179 by paying £5 membership. This is a con, as the same jacket is widely available online from other major retailers for £165 without any "memership".
I'll be VERY reluctant to use this retailer again.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Waterproof coat
Friendly, knowledgeable staff. Explained how waterproofing works.
22 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Isaac was brilliant
Really welcoming staff in Lancaster store.
Isaac who worked upstairs was very knowledgeable with all the products.
Nothing was too much trouble and got fitted with the perfect walking shoes.
A big thank you from a very happy customer.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was assisted by Lewis & his manager…
I was assisted by Lewis & his manager this morning & felt I had honest & informed advice. I’m confident I will have many miles of comfortable walking in my new Merrell Kahuna sandals. Thank you! L’Oreal 😉 xx
14 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great efficient experience :)
Went in to get new walking boots and wanted to try them on. Simon was great and really knowledgeable, and he answered all my questions to make sure I got the best deal and the boot would suit my needs. I do think it would be helpful if they stocked half sizes of shoes, but I was ok without this time.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable about footwear
Simon helped my husband find the right walking boots. He was incredibly knowledgeable and gave us excellent advice. He even worked overtime, as we didn't complete the purchase until 15 minutes after the shop closed.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic shop Great help from the team…
Fantastic shop Great help from the team went in for a waterproof jacket got one but also came out with a
new rucksack full of great bargains thanks Paul
7 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
I was served by Simon who went out of his way to help me choose the right waterproof jacket to suit my needs. He was friendly, polite and very helpful with no pressure at all. I felt very relaxed and was extremely satisfied with my purchase. I would definitely recommend him and will certainly return to the shop in the near future.
29 lipca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service offered
Fantastic service offered, Simon is a credit to your company, went above and beyond to to offer advice and information. He certainly knows his job 👍
31 lipca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Lancaster (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff as always are extremely helpful
Staff as always are extremely helpful, polite and professional. Served by Paul
28 lipca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Lancaster (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.