Sarah served myself and my husband with the purchase of walking boots. While also serving two other separate customers with their purchases. Even though Sarah had no other assistants at all to help, s... Zobacz więcej
Lokalizacja
Zmień lokalizacjęMain Street 53, CA12 5DS Keswick, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Kelly and Isaac were very helpful with an exchange of Merrell walking shoes that were faulty. Their excellent service justified my experience of always using this store for my outdoor needs. Thank you... Zobacz więcej
Reakcja na opinię
Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on foot... Zobacz więcej
Reakcja na opinię
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Keswick (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Main Street 53, CA12 5DS, Keswick, England, Zjednoczone Królestwo
4,8
Doskonała
167 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sarah was excellent
Sarah was excellent, super friendly and welcoming!
16 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sarah and Sienna were knowledgeable
Sarah and Sienna were knowledgeable, helpful and accommodating. I was happy with their advice & recommendations
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Everything went very well and item was…
Everything went very well and item was well packaged when I picked the parcel up at my pick up point
2 lipca 2026
Odpowiedź od GO Outdoors - Keswick (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from friendly…
Great customer service from friendly helpful staff
6 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store layout and choice of great…
Great store layout and choice of great brands both in clothes and footwear. We were served by Sarah who couldn’t have been more friendly and chatty, as well as sharing how we could save more money on the goods we were buying. Will definitely return the next time we are in Keswick,
4 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Pricing confusion!!
Bought some sunglasses advertised at both £30/£15 but to buy them at £15, I would have to sign up to the membership club that costs £5 for 12-months - so not impressed with the pricing in-store, really skating around the edge of the consumer rights act.
4 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really attentive and helpful staff…
Really attentive and helpful staff without being creepily over the top.
Specifically helped by Scott who found me an additional discount with Camping and Caravaning Club that I didn’t know about. Thank you Scott, I am very happy with my purchase of a summer, lightweight Colombia waterproof coat.
1 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I found the staff were a great help
I found the staff were a great help, service really great highly recommended
21 czerwca 2026
Odpowiedź od GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Scott was really helpful and friendly
Scott was really helpful and friendly - thank you!!
16 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really friendly staff
Really friendly staff, wide selection of hiking equipment and Scott was really helpful renewing my go outdoors card
21 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Thank you Kelly and Scott
25 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott @ GoOutdoors Keswick
Scott served us on the till. He was really informative and knowledgeable about the product. He also noticed our GoOutdoors discount card was damaged, he issued another one and deleted a duplicate account on there system. He was very pleasant.
22 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Sarah & Kelly
Sarah & Kelly. Thank you Ladies. The 20 minutes I spent in the store(Keswick), trying to purchase a walking jacket for my Sister. Informative, helpful, kind, courteous. Did make the purchase. Helpful and kind. You both made the shopping experience a enjoyable time. Thank you and Kudos xx
20 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Scott was extremely helpful and I…
Scott was extremely helpful and I really appreciated his advice.
15 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lovely friendly experience!
We were helped by Scott, he was so lovely and friendly, making jokes with us! He helped find something we thought was out of stock and helped with getting my boyfriend a new go outdoors card with his old one not working! He also informed us about student discounts making our visit really enjoyable!
18 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott was incredibly welcoming
Scott was incredibly friendly, funny and welcoming, helped us out with a new tent that broke when we were setting it up, he was always smiling and happy to help whenever he saw us
5 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very good
Scott was very helpful and extremely knowledgeable in helping me make my decisions with my purchases
15 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New walking boots
I needed a new pair of walking boots in a hurry and fortunately Sarah from Go Outdoors in Keswick was on hand to offer advice on the most suitable boots for me. She was patient,friendly, helpful & gave me time to make my own decision. I got a great pair of comfy & practical boots & was able to wear them straight away & had no issues. Thank you Sarah.
3 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Keswick (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.