GO Outdoors - Ipswich Recenzje 

2265
•
Wynik TrustScore: 5 na 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊

Reakcja na opinię

Oceniono na 5 z 5

Dani was incredibly patient with me. I was looking to replace a specific kind of pair of trainers which Dani immediately identifies as trail running shoes and helped me to work out the best fit and st... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great advice and service from Denise and Jackie at the Ipswich store. Denise was very knowledgeable about the walking boots suitable for me. Jackie was helpful and suggested I join the membership club... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Ipswich

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Anglian Retail Park, IP1 5QP, Ipswich, Zjednoczone Królestwo

  • 01473 794506

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 702

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Click and Collect worked very well

Click and collect worked very well. Friendly staff and the item was ready very quickly.

6 września 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Awful refund policy and lack of responsibility with defective products

Great selection but strange disconnect between online and in store. Had a defective tent that we needed to exchange, told us we couldn’t exchange because we ordered online and could only refund and buy again in store. So because of their defective tent we lost all the discounts we had at the time of purchasing online and had to spend more for a new one. Seems like a slap in the face as far as customer services go, wouldn’t buy anything from them again as they obviously don’t care about taking responsibility for their own defective products and honouring past purchases. So because of their defective product, we lost about £30. This was after spending about £600 there, so hoping none of the other stuff is defective as we dread having to get it sorted if it is.

10 września 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thank you for taking the time to share your review with us.

As stated on returns policy page if the product you’ve ordered develops a fault over time and is within its warranty period, it must be returned in clean condition to be accepted for a refund. We do not offer any exchanges on online orders which I appreciate can be frustrating.

It is upsetting to know that your tent developed a fault but we are glad that the store you visited was able to provide you with a refund for this. Your feedback is important to us and we are grateful that you shared this with us as it will allow us to improve on the services we offer.

Kind regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Walking boots

Denise helped my husband pick a pair of walking boots, she was very informative and helpful and was able to show us a selection of boots to try, my husband needed good sturdy footwear due to an injury, so well fitted boots with ankle support is a must. She guided us through the process of cleaning and protecting the boots from all weathers, which is why we brought cleaning and protection spray. Thankyou so much

17 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jackie and Dani were extremely kind and…

Jackie and Dani were extremely kind and helpful in helping me to decide on a pair of walking boots today and to order my size on the website (they didn’t have them in store). We encountered some technical difficulties and they gave me undivided attention until I was able to sort it all out.

16 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We love to buy at your shop and bring a…

We love to buy at your shop and bring a lot of outdoor clothing back to Germany.
Jackie Don is one of the most favourite manager and a really helpful person.

We‘ll came back.

12 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Denise was extremely helpful in finding…

Denise was extremely helpful in finding a new pair of walking boots for my father. She was very friendly and we did not feel rushed as we took our time to make an informed decision. My father is thrilled with his new scarpa boots, wool socks and hiking poles! Matt at the till helped in getting all of the discounts and promotions that were possible.

14 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great shopping experience in Ipswich Go…

Great shopping experience in Ipswich Go Outdoors today. Special mention to Ashley who helped my son find some walking boots for this upcoming camping trip. Matt was also very kind and chatty at the till. Thank you.

10 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really helpful staff

Not only did I get the members discount but the young cashier noticed my Blue Light card & gave me a further discount.

29 sierpnia 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great advice for walking boots purchase

Denise and Bell were very helpful and patient today whilst we tried on lots of walking boots. They gave us good advice and we left happy customers.

8 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Lovely Denise

Lovely Denise helped me out with a pair of waterproof walking shoes for a trip to Norway and she took time to make a fuss over our dog ,then found some socks for us .
Matt served us very politely explaining all the various discounts.
Great place to shop

7 września 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Clicked and collected got home and…

Clicked and collected got home and theyd left the paint bomb security tag still on the school coat so had to do an hour round trip to our nearest go outdoors to get it removed with no apology what so ever. Not impressed.

27 sierpnia 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich


Thank you for sharing your feedback.

We are saddened to hear that you collected your Click & Collect to arrive home to find that the security tag was still on the item. We apologise for the lack of apology you received when returning the item for the tag to be removed.

We understand how frustrating it is to make an unnecessary hour-round trip to resolve a mistake made by our team. This does not reflect the helpful, friendly service we expect our customers to receive.

We do hope we’ll have the opportunity to restore your confidence in GO Outdoors and provide a much better experience in the future.

Kind regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great product

Great product, good price, excellent service

22 sierpnia 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A Sunday trip to Go Outdoors

Yesterday (30th August) we visited the Ipswich store, this was mainly to have a look around the store. However as with most camping trips to the shops you find something shiny you feel you should purchase, on this trip I found some walking shoes which looked rather nice, to honest I did need a new pair. After choosing a couple of pairs I asked one of the assistants if they had size eights, he was very polite and popped off to see what he could find! He very quickly returned with the shoes, whilst I was trying them on he was very chatty, I then saw another pair I liked which got for me. My partner then turned up and she then chose another pair which Rory got for me, during all this time he very attentive and discussed each pair. With his help and my partners I chose a pair, strange that partner had chosen the most expensive! Anyway, thank you Rory, and the assistant on the till plus another guy who was very helpful in the ladies clothing area. A good shopping experience, albeit a bit expensive for me, but also some very good discounts as always in Go Outdoors.

30 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Rory was extremely helpful when buying…

Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our purchases

29 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Denise was incredibly helpful when I…

Denise was incredibly helpful when I was choosing my trainers. She was kind, patient and very knowledgeable, taking the time to help me find the right pair. Excellent customer service—thank you, Denise!

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I came here about a month maybe 2 ago…

I came here about a month maybe 2 ago and got helped by Rory helped me and a friend find some good hiking shoes and back packs for us. Very hard worker and great service.

14 lipca 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Got what we needed ahead of a camping…

Got what we needed ahead of a camping trip, lots of help from Rory whilst choosing walking boots, thank you.

23 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Buying new walking boots from a huge…

Buying new walking boots from a huge range can be a bit complex, but Ashley made it really easy. He's a very experienced walker and climber so his advice on what's important is excellent. Great service.

23 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

got what I wanted

got what I wanted, at a very reasonable price

12 sierpnia 2026
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matt was very helpful and informative.

Matt was very helpful and informative.

19 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Ipswich

Odpowiedź od GO Outdoors - Ipswich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej