A clean well organised store with great products and prices to suit all pockets. I really wanted to write this review as Freddie at the Ilkley store helped my adult son and me when we were looking... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely friendly staff especially Ben who served us today. He was very helpful, nothing was too much trouble for him and he was knowledgeable about the walking shoes also. He’s a credit to Ilkley Go Ou... Zobacz więcej
Reakcja na opinię
Love Go Outdoors been buying from there for every camping trip since kids were smaller. New air tent is great and me and husband are still married after putting it up! Problems with order sorted by g... Zobacz więcej
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The store needed a good clean. The floor was very dusty, the changing room was even worse. Add to that the fact that a camera is in position looking into the changing room, it all added to an experi... Zobacz więcej
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Ilkley (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
6 Station Road, LS29 8HA, Ilkley, West Yorkshire, Zjednoczone Królestwo
- 01943 660213
4,8
Doskonała
308 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality jacket and fantastic…
Good quality jacket and fantastic customer service.
Very helpful sales assistants.
Thanks 👍
22 listopada 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff :-)
22 listopada 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Happy polite staff
24 października 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good customer service
Good choice of footwear for a small 'express store'
Assistant was really helpful and knew about walking boots, which is what I went to purchase
23 października 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly & Helpful
A quick but positive experience for getting two T-shirts and renewing my discount card. The assistant was very helpful and positive, and did everything very efficiently with no waiting about. I was also advised that the offer is “mix and match”, but I wanted two of the same style T-shirt.
2 października 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A great experience in store thanks to…
A great experience in store thanks to the direct answers to my questions about the clothing and footwear I wanted for particular activities. I was offered alternative options without being pushed towards anything more costly than something that wasn't. The experience was relaxing and I felt I could take my time in making my selections thanks to the patience of Garry, Tia and Ronnie.
20 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Harry John and Garry
Harry , John & Garry are all great in this branch very helpful and knowledgeable too thanks lads
Cheers Steve
23 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A pleasure to visit
Whenever I visit the Ilkley branch I always find your staff friendly and helpful.
14 września 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly informed assistance!
15 września 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff are excellent and very helpful
Staff are excellent and very helpful. I seen a trailer light board advertised for £12 online but unfortunately I paid for it without checking that it was £22.
6 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good product knowledge and attebtion
8 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I regularly shop at this branch
I regularly shop at this branch. Two pairs of shoes bought here went with us on holiday in Switzerland earlier this month. I also wore the trousers I bought on my last visit. Craghoppers over the road was my first port of call for the new pair of trousers. Luckily they didn’t have any. Your team was brilliant. They found the trousers and saved me money. And the trousers didn’t fall down at the airport.!! Great service. Thank you all
29 lipca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
All staff friendly and helpful.
All staff friendly and helpful.
I wasn't sure about the breathability of a jacket and nice guy with glasses explained to me
Thank you, always find good staff in this shop, its one reason I go to Ilkley.
Thank you 😊
Christine
15 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
That young man will go far.
There was a member of staff available. I asked of he had any thermos flasks in stock.
He took me to the section, helped me choose the best for my needs and walked back with me and processed the sale.
That was all excellent.
I was feeling quite happy that day and was cracking jokes during the process. To his credit, he matched my mood and joined in.
That young man will go far.
13 sierpnia 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great membership prices
Great selection of products well presented. Staff friendly helpful and knowledgeable.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff were very friendly and helpful…
Staff were very friendly and helpful particularly Kerry and Tia who served and collected all of our order.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service from Garry. Armed with my membership number, I popped in to establish how long ago I had bought a pair of boots that appeared to have worn down prematurely. Garry inspected the boots and offered to exchange them for a brand new pair, which surpassed my expectations. It’s a good reminder of the value of face to face service. Thank you very much.
3 sierpnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
The young lady in the Ilkley store went…
The young lady in the Ilkley store went out of her way to find what I was looking for and searched till she found it. Very helpful for me as I have mobility issues.
20 lipca 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Helpful advice from all staff
Helpful advice from all staff, they went out of their way to find what we needed- very happy with the service. We are members of go outdoors and this makes it extremely good value.
22 lipca 2025
Odpowiedź od GO Outdoors - Ilkley (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.