GO Outdoors - Hull Recenzje 

2146
Wynik TrustScore: 5 na 5

4,8

Clough Road Retail Park, Clough, HU6 7PT Hull, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lewis was extremely helpful, the store didn’t have the item I wanted, however Lewis helped to find an alternative which was better than my 1st choice. Thanks Lewis for going the extra mile.

Reakcja na opinię

Oceniono na 5 z 5

I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles whi... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Hull

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Clough Road Retail Park, Clough, HU6 7PT, Hull, Zjednoczone Królestwo

  • 01482 429679

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 035

Napisz recenzję
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Oceniono na 5 z 5

Called in for a waterproof jacket

Called in for a waterproof jacket, most were security linked together but Sam didn’t mind unlocking them for us whilst we tried different designs, really friendly and polite.

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff were very helpful

Eve was brilliant. She helped us choose some walking boots.
The staff at the tills were also very helpful with our price match query.
Very pleasant experience.

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matthew was amazing serving us today

Matthew was amazing serving us today. Friendly and engaging with my two children and couldn't do enough to support is.
Fantastic staff member

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Today I was served by Adam at the Hull…

Today I was served by Adam at the Hull branch very good service and advised me about the walking shoes which are best for me on the walking I do.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Extremely helpful

Sam was extremely helpful, kind and patient.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shopping experience

The store had plenty of stock to choose from,very good prices, and happy with our purchases. Staff member Matthew who served us was professional, helpful and friendly.

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service.
Leah was very helpful at the check out, explaining all the discounts etc.

Highly recommended!

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matthew(-:

Was served by a lovely guy called Matthew, great customer service very polite and very chatty A+

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Tom

Today i bought 2 pairs of shoes and was Served/helped by Tom, he was very patient whilst i tried on different sizes and was super helpful. A credit to the Hull Store. Thank you.

4 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Leah was super helpful and really…

Leah was super helpful and really friendly.
The shop had everything I needed

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Genuine Price Match

Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smile! Lovely customer service as usual

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service with a smile!

We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each. Back and forth he went in search of alternatives and sizes, yet nothing was too much trouble. The service was so good, we went back the next day to buy another pair 🤣

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Served by Matthew yesterday at the hull…

Served by Matthew yesterday at the hull store, very friendly and a fellow spurs fan!

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We missed out on an offer at the York…

We missed out on an offer at the York store, we popped in here (at the Hull store) to get some other bits and pieces, we explained to the staff and they sorted it out for us, excellent customer care, thankyou Leah.

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Mathew served us and was polite…

Mathew served us and was polite engaging help with two additional
Queries and was a pleasure to speak to really good service !

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fast fun service

No wait at the till. We were picking up some running gear and Matthew was encouraging of exploits!

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A massive thank you to Jack (lad with…

A massive thank you to Jack (lad with the long hair) for helping in our hour of need! Our air tent tube has broke (suspect fault from the Euro hike range) anyway, with no spares in stock, jack did all he could to assist. He rummaged through old stock and found us an inner that he believed to be suitable. As dead stock and unidentified he was able to give us this for free. Whilst not exact, it's worked! Thanks so much Jack, you went over and above

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very polite young man named Matthew

Very polite young man named Matthew, was super helpful with the items I needed to return due to no longer being required. I had not used them . He was very patient with me and in no time at all he was given the go ahead for my refund and everything was done. He was a very pleasant staff member. He has natural customer service skills .I came away with a good feeling for his retail journey.
I will hopefully see him again on my next visit . It's rare to find good staff so i am sure he will do very very well.

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing Customer Service

I can not commend this branch of Go Outdoors highly enough. The service I received was outstanding, Katie went over and above to locate a part desperately needed for my damaged Berghaus Air Shelter which wasn’t an easy task. I had contacted Berghaus directly who were not helpful at all, I purchased the shelter from Go Outdoors so thought it would be straightforward and just be able to purchase the part on line but that wasn’t possible. It took Katie 2 weeks to locate the part but like a trooper rang me as promised to say it was on her next order for me. I can not thank her and another young lady who took the original call (Lauren I think) enough. What an amazing team. Outstanding customer service

30 lipca 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

lewis was very helpful with the knives…

lewis was very helpful with the knives and advising what’s best with tents and that

31 lipca 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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