I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Zobacz więcej
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Lewis was extremely helpful, the store didn’t have the item I wanted, however Lewis helped to find an alternative which was better than my 1st choice. Thanks Lewis for going the extra mile.
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I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Zobacz więcej
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We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles whi... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

Clough Road Retail Park, Clough, HU6 7PT, Hull, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Called in for a waterproof jacket, most were security linked together but Sam didn’t mind unlocking them for us whilst we tried different designs, really friendly and polite.

Odpowiedź od GO Outdoors - Hull
Eve was brilliant. She helped us choose some walking boots.
The staff at the tills were also very helpful with our price match query.
Very pleasant experience.

Odpowiedź od GO Outdoors - Hull
Matthew was amazing serving us today. Friendly and engaging with my two children and couldn't do enough to support is.
Fantastic staff member

Odpowiedź od GO Outdoors - Hull
Today I was served by Adam at the Hull branch very good service and advised me about the walking shoes which are best for me on the walking I do.

Odpowiedź od GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull
The store had plenty of stock to choose from,very good prices, and happy with our purchases. Staff member Matthew who served us was professional, helpful and friendly.

Odpowiedź od GO Outdoors - Hull
Fantastic customer service.
Leah was very helpful at the check out, explaining all the discounts etc.
Highly recommended!

Odpowiedź od GO Outdoors - Hull
Was served by a lovely guy called Matthew, great customer service very polite and very chatty A+

Odpowiedź od GO Outdoors - Hull
Today i bought 2 pairs of shoes and was Served/helped by Tom, he was very patient whilst i tried on different sizes and was super helpful. A credit to the Hull Store. Thank you.

Odpowiedź od GO Outdoors - Hull
Leah was super helpful and really friendly.
The shop had everything I needed

Odpowiedź od GO Outdoors - Hull
Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smile! Lovely customer service as usual

Odpowiedź od GO Outdoors - Hull
We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each. Back and forth he went in search of alternatives and sizes, yet nothing was too much trouble. The service was so good, we went back the next day to buy another pair 🤣

Odpowiedź od GO Outdoors - Hull
Served by Matthew yesterday at the hull store, very friendly and a fellow spurs fan!

Odpowiedź od GO Outdoors - Hull
We missed out on an offer at the York store, we popped in here (at the Hull store) to get some other bits and pieces, we explained to the staff and they sorted it out for us, excellent customer care, thankyou Leah.

Odpowiedź od GO Outdoors - Hull
Mathew served us and was polite engaging help with two additional
Queries and was a pleasure to speak to really good service !

Odpowiedź od GO Outdoors - Hull
No wait at the till. We were picking up some running gear and Matthew was encouraging of exploits!

Odpowiedź od GO Outdoors - Hull
A massive thank you to Jack (lad with the long hair) for helping in our hour of need! Our air tent tube has broke (suspect fault from the Euro hike range) anyway, with no spares in stock, jack did all he could to assist. He rummaged through old stock and found us an inner that he believed to be suitable. As dead stock and unidentified he was able to give us this for free. Whilst not exact, it's worked! Thanks so much Jack, you went over and above

Odpowiedź od GO Outdoors - Hull
Very polite young man named Matthew, was super helpful with the items I needed to return due to no longer being required. I had not used them . He was very patient with me and in no time at all he was given the go ahead for my refund and everything was done. He was a very pleasant staff member. He has natural customer service skills .I came away with a good feeling for his retail journey.
I will hopefully see him again on my next visit . It's rare to find good staff so i am sure he will do very very well.

Odpowiedź od GO Outdoors - Hull
I can not commend this branch of Go Outdoors highly enough. The service I received was outstanding, Katie went over and above to locate a part desperately needed for my damaged Berghaus Air Shelter which wasn’t an easy task. I had contacted Berghaus directly who were not helpful at all, I purchased the shelter from Go Outdoors so thought it would be straightforward and just be able to purchase the part on line but that wasn’t possible. It took Katie 2 weeks to locate the part but like a trooper rang me as promised to say it was on her next order for me. I can not thank her and another young lady who took the original call (Lauren I think) enough. What an amazing team. Outstanding customer service

Odpowiedź od GO Outdoors - Hull
lewis was very helpful with the knives and advising what’s best with tents and that

Odpowiedź od GO Outdoors - Hull
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.