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GO Outdoors - Harlow Recenzje 

2341
•
Wynik TrustScore: 5 na 5

4,8

Sklep turystyczny
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Lokalizacja

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Princes Gate Retail Park, CM20 2SU Harlow, GB

•
01279 215817

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed to make a purchase of a new pair of walking shoes. Was assisted by a lady whose name I didn’t get I’m afraid but she was most helpful and had a great ability to interact with her customers. Alt... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Harlow

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Princes Gate Retail Park, CM20 2SU, Harlow, Zjednoczone Królestwo

  • 01279 215817

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2341)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Got the items that I needed at a…

Got the items that I needed at a reasonable price, Izzah on the cash desk was very friendly and helpful.

22 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jamie was very helpful and friendly…

Jamie was very helpful and friendly during our interaction and he made us laugh

20 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

The outstanding cashier Warren

The cashier Warren gave absolutely outstanding service! Will be shopping with GO Outdoors more often!

18 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Connor was an excellent guide on our…

Connor was an excellent guide on our visit to the store today and helped us pick out the right camping bundle we needed. Top banana.

16 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Maddie was extremely helpful

Maddie was extremely helpful - many thanks Maddie

28 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Order and collection processes were…

Order and collection processes were fast and efficient.

7 marca 2026
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Abi on tills was very nice and friendly…

Abi on tills was very nice and friendly
She was welcoming and very informative

14 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Abi was very helpful

Abi was very helpful. give her a raise! also tamsin helped me with the charity cause

14 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great experience - super helpful

Great experience. Asked two staff for help and although they did not have the exact product I was looking for they directed me to alternatives. And theb when I got to the till, Lucy noticed I was about to buy two right feet boots instead of a right and a left. It was hard to tell so I'm so glad she realised otherwise I would have really had a problem! Thank you all.

7 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service

Sometimes there's a worry when going to a big box retailer that one loses a little of the personal touch but there's no fear of that when visiting Go Outdoors Harlow for a bike. Paul, who initially set up my son's bike was absolutely superb, ensured everything was just right and gave us lots of local trail advice. Then when there was an issue with a component he was quick and helpful in getting it sorted. Thanks Paul - you're a real credit to the store.

28 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Lucy-amaizing service.

Lucy-amaizing service.
Thank you.

7 marca 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Ordered a Cool Bag online

Ordered a Cool Bag online never received notification that was ready to collect a week later and then a few days later received an email to say that a refund was on its way.

21 lutego 2026
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

Getting things from the store is…

Getting things from the store is nonissues, but ordering online the delivery time takes longer than you think

24 lutego 2026
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very friendly and helpful

Very friendly and helpful

28 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful service

Dave served my husband with a pair of walking boots and myself with walking shoes and boots. He advised me on a better sole than the one I had chosen which was very helpful. Slightly more expensive but felt more stable.
Dave was very helpful, with a friendly manner. There was a good selection of brands over a range of prices. Will definitely recommend other walkers we know to go to Go Outdoors for shoes and boots, and to ask Dave for advice.

26 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jack served us at the checkout and was…

Jack served us at the checkout and was friendly and helpful. This encourages us to come back. Well done Jack

18 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We never go on vacation without going…

We never go on vacation without going to Go Outdoors.Our host, Maddie , helped us with some exceptional advice. On this occasion, we would like to thank her.

17 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Jack today

Great service from Jack today. Polite helpful and professional.

16 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul from the bike section was…

Paul from the bike section was incredibly helpful and knowledgeable. He helped us find what we wanted and made our experience stress free. A credit to your team!

15 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jack salesman very helpful and…

Jack salesman very helpful and informative, have used many times, always got what I want in stock

13 lutego 2026
Opinia niezależna
Logo GO Outdoors - Harlow

Odpowiedź od GO Outdoors - Harlow

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

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