GO Outdoors - Dorchester (Express) Recenzje 

243
Wynik TrustScore: 5 na 5

4,9

South Street 3, DT1 1BL Dorchester, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service at the Dorchester store by Heidi. She was friendly and extremely helpful - she took time to understand our needs and advise on appropriate products. She was especially helpful at the c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ellie & Ethan were great , so helpful , My husband had recently rejoined Go- Outdoors but didn’t appear on the system , They sorted it out which took quite a while ! He bought his Brasher walking... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Dorchester (Express)

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • South Street 3, DT1 1BL, Dorchester, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

243 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 553

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful and very informative

Very helpful and very informative

25 maja 2026
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service by Cher

Excellent service by Cher. V helpful and knowledgeable.

28 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful and friendly Amy

Very helpful and friendly Amy. Lovely item purchased.

19 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I came in looking for a rucksack for a…

I came in looking for a rucksack for a 3 day hike in Dartmoor. I was served by Tom who was very informative and recommended the right bag for me, as well as a dry bag due to the weather looking quite wet and stormy.

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing staff

I went in quickly just before a festival to buy a rucksack and Heidi was an absolute gem helping me find the right one for me and was very knowledgeable, and super friendly.
Thank you very much !

25 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Came in to the store today and was…

Came in to the store today and was served by Eben and Cher, they were very informative and gave great service. A pleasurable shopping experience

24 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Pleasant experience

Went into the Dorchester store today and was greeted politely and ask how they could assist me. I went in for a particular item which unfortunately they did not have in stock but they showed me alternatives that would meet my needs. I came away with an alternative jacket. It was a pleasant experience from start to finish, i will use them again. Thank you

22 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Today I visited you Dorchester and was delighted with the help I received from Amy & Cher

Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much trouble not only do they do the branch credit also the company. Please pass on my gratitude for their assistance. I look forward to meeting them again in my future purchases

22 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic service!

Heidi was my extremely helpful assistant, taking trouble to find the best solution for my need.
I was looking for a particular waterproof backpack liner. When we realised that it would be too big for my backpack and that they didn't have a smaller one, Heidi suggested that I look at the drysacks which are lighter and more flexible, with a greater range of sizes. It was extremely useful that we could try out both the liner and the drysack in my own backpack.
Heidi was attentive, friendly and knowledgeable, and made my purchase a pleasure. Thanks!

20 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Buying waterproof coats

We were served by Heidi who helped us find the items we were looking for. She unpacked a number of items of clothing so that we could try them on and check that we were satisfied. She informed us of money saving offers.

20 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Outstanding customer service at the Dorchester store…

Great service at the Dorchester store by Heidi. She was friendly and extremely helpful - she took time to understand our needs and advise on appropriate products.
She was especially helpful at the check out, sorting out an issue with our new membership card and ensuring we got our full discount.

18 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Surprisingly good selection for such a…

Surprisingly good selection for such a small version of Go Outdoors. Good prices and friendly service from Amy.

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service at the Dorchester store…

Great service at the Dorchester store by Heidi. She was super helpful in helping us find what we needed and helped me with a issue I had with my membership card. She was lovely thought and very helpful.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Friendly service. Great selection.

We were greeted by Eben. She was very friendly and told us exactly where we needed to go to find what we were looking for. She was chatty and professional. Great experience. Love GO Outdoors :)

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Heidi was incredibly helpful

Heidi was incredibly helpful, taking the time to guide me through so many questions and I found her advice very valuable. I now feel much more prepared to walk the SWCP - thanks Heidi!

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Ellie & Ethan were great

Ellie & Ethan were great , so helpful ,
My husband had recently rejoined Go- Outdoors but didn’t appear on the system ,
They sorted it out which took quite a while !
He bought his Brasher walking trousers & is very pleased,
Thankyou to Ellie & Ethan for your excellent customer service 👍

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good customer service from Ellie today

Good customer service from Ellie today, smiling, helpful, and efficient.

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Exceptionally helpful staff.

Great service, really helpful staff - Ellie and Amy were so helpful, nothing was too much trouble. Thank you. 👍

13 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A great shopping experience

Had exactly what I wanted. Served by Ellie who was extremely helpful. Will definitely be going back again.

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Knowledgeable staff offered great assistance.

I was interested in some new hiking boots for an upcoming trip. It was thanks to the help of a highly knowledgeable salesperson, Tom, that I was directed to a brand that I was not familiar with. Without Tom’s help I am sure that I wouldn’t have come away with a product that, so far, I am delighted with.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Dorchester (Express)

Odpowiedź od GO Outdoors - Dorchester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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