GO Outdoors - Clydebank Recenzje 

3185
Wynik TrustScore: 5 na 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Clydebank

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • 79 Livingstone Street, G81 2XA, Clydebank, Zjednoczone Królestwo

  • 01414 062665

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(3185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 797

Napisz recenzję
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Oceniono na 5 z 5

Highly recommend

We had been into the Clydebank store a few times looking at tents, and every time Lynne was so helpful, friendly and patient. She really went above and beyond to help us find the right tent and made the whole experience so much easier and enjoyable.
It was Lynne’s amazing customer service that really stood out to us and made our experience in the Clydebank store such a positive one. She is a real credit to the store and deserves recognition for how helpful and lovely she was.
We would highly recommend the Clydebank store, especially if you get the pleasure of being helped by Lynne. Thank you so much for all your help! 😊⛺️

21 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

All the staff were helpful and…

All the staff were helpful and knowledgeable, especially May and Allen....and the value for money was excellent.

20 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great delivery of product

Great delivery of product. Membership was really useful and easy to use.

5 sierpnia 2026
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Ross C

Great service from Ross C. Much appreciated.

19 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great help from Robbie B with the shoes…

Great help from Robbie B with the shoes and Susan at the till with vouchers & membership

19 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Shoes were on their marks

Did not have the product in store. Asked if the item could be ordered in store for pick up. No. So ordered online. Used the tracker to discover that the item had gone missing (stolen) in London. Tried to contact go outdoors using their contact system. Good luck with that. Eventually got a reply after a week to say I had to re order. So paid twice for an item that took about 3 weeks to deliver and eventually reimbursed for the first pair of shoes. Somewhere in London an evri driver has my shoes on. Poor service from go outdoors and no service from evri.

11 sierpnia 2026
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand how frustrating it must have been to discover that your original order had been lost in transit, particularly after already experiencing difficulties contacting our Customer Care team. We appreciate that being asked to place a new order while waiting for a resolution on the original one would have been far from ideal.

While we're pleased that a refund was ultimately processed for the missing order, we recognise that the delays and lack of communication left you disappointed. We also understand the frustration caused by the delivery issues experienced with our courier partner.

Please accept our sincere apologies for the inconvenience caused. Your comments have been noted and will be shared with the relevant teams as we continue working to improve both our service and customer experience.

Kind Regards
GO Outdoors Customer Care

Oceniono na 5 z 5

Excellent service to be recommended!

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Total beginner in buying stuff for my…

Total beginner in buying stuff for my first big hike. Alan had incredible sock knowledge and stopped what he was doing to share that with me. Susan also stopped what she was doing, spent a lot of time going through jackets with me and Ciaran was pleasant on the tills. Great experience, would go back/recommend.

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good customer service this morning when…

Good customer service this morning when purchasing a Berghaus jacket from your store .
I was assisted by Susie .

Many thanks,
Maureen Galloway.

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff well manerd n were very…

Staff well manerd n were very understanding couldnt falt them fantastic

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great experience!

Was in on 15/08/26 and I unfortunately lost the piece of paper with everyone’s names on but the two names I remember were Ben and Adam. I planned a trip specifically to this store as they had the B2 mountain boots I was looking for. It was a great shop much bigger than the one in my area with plenty of staff to help. The boy that helped me with my boots gave me the exact service that I like, quick to bring me the stock, gave me a chance to try them on and walk around the shop as much as I like without feeling any pressure by giving me lots of information. He answered my questions and went to great efforts to get me the cheapest price!

My partner was also in the market for a gore-tex jacket and it was a different guy that helped us here, again great service without the pressure to feel like you need to buy something. He had good conversation and spoke about a couple of hiking experiences overall a nice guy.

Was a great shopping experience and with the member discount there’s nowhere else we’d like to spend our money!

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Needed new tent poles replacing

Needed new tent poles replacing. Chris was very helpful and sorted the poles. Great service.

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I had purchased a tent from this store…

I had purchased a tent from this store 2 weeks ago and unfortunately after its first use one of the poles had cracked down the middle (probably due to very high wind) I couldn't find the correct pole repair kit so asked for some help and someone went and got chris. Straight off the bat he was happy to help and got to repairing the broken tent pole and even re-threaded it for me! Fantastic store with loads to choose from and we'll layed out too. Thanks again chris!

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff members were very helpful and…

Staff members were very helpful and friendly
Also very knowledgeable re the items we were buying
Prices very reasonable

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

No refund got returned goods

Ordered food dehydration packs, arrived at various times split deliveries, returned first two and still have not received refund a month later and no response to my query on this, didn’t get alerts the others had arrived in store, had to go into store to chase up.

31 lipca 2026
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Your feedback is important to us, and we appreciate you taking the time to do so.

Upon investigating your order we can confirm that due to the location of the stock the order was split into multiple parcels to ensure your order was delivered as quickly as possible. A full refund for the returned items has now been issued back to the original payment method used to which an email notification will be sent to confirm this has been actioned.

We are sorry for the inconvenience and frustration caused with your order. We do hope you will provide us with the opportunity to improve on the experience received.

Kind regards
GO Outdoors Customer Care Team.

Oceniono na 5 z 5

I've always found Go Outdoors very reasonable

I've always found Go Outdoors very reasonable with prices great quality products, customer service really helpful, I would definitely recommend them, also get their discount card, amazing what you save with this

31 lipca 2026
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really friendly staff not much more to…

Really friendly staff not much more to add

6 sierpnia 2026
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great store

Great store, went in there looking for a tent and spoke to David, he was an absolute legend and super helpful, he gave me all the info I needed and more!
Left with a good tent and some solid advice!

Cheers!

12 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Chris P helped me today in clydebank…

Chris P helped me today in clydebank store despite being in the middle of a task. They immediately helped me find what I was looking for (matress repair patches), got me some (free) spares which came from display stock, checked my understanding of how the product worked and checked if I needed anything else. Thank you

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went there to purchase a tent& they…

Went there to purchase a tent& they only had the one on display left,so asked a member of staff if I could buy that one on display & could I get a bit of a discount off it, which they said yes,so I would like to thank Lee(a member of staff)for taking down the tent& packing it away in it's bag,he was very helpful as was the other staff.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Clydebank

Odpowiedź od GO Outdoors - Clydebank

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

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