GO Outdoors - Chester Recenzje 

2653
Wynik TrustScore: 4.5 na 5

4,7

Saltney Retail Park, River Lane, CH4 8RF Chester, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

as always the overall pricing and range on the internet are excellent , the gent on the cycling and fishing area (chester) was really helpfull checking stock trying to find what i needed well done fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Served by Charlie this morning, what an absolute delight. Customer service skills were outstanding, his knowledge was excellent, he really went above and beyond to help us. There was a problem with ou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time visiting Go Outdoors, we enjoyed looking at all the tents to help us makre our decisions. A massive thank you to Charlie, he was very knowledgeable about the products we needed as first tim... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The whole process of acquiring membership was very straightforward (although I'm still awaiting my e-membership card several weeks later). There is a tremendous range of quality clothing and kit at ex... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Chester

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Saltney Retail Park, River Lane, CH4 8RF, Chester, Zjednoczone Królestwo

  • 01244 735744

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2653)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Get a membership card.Went to the saltney branch yesterday…

Went to the saltney branch yesterday and purchased three items, I was served by Alison F she sold me a membership card which took less than a minute which I might add saved me a lot of money for only five pounds, I saved more than that on each item. Thanks Alison F.

13 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Best outdoors stockist in North West

Very helpful sales assistant, Alison F, today. Managed to get everything I wanted under 1 roof - rucksack, waterproof jacket, mid-layer. Large spacious store. Ample parking. Well stocked with everything for enjoying the outdoors!

13 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful & friendly service

Helpful & friendly service from Alison thanks

12 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fruendly and Helpful Service

Simon was very friendly and very helpful. I truky fekt that nothing was too much trouble for him to ensure i got the exact items i needed. All in all a good shopping experience.

10 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good prices on sale goods and advice…

Good prices on sale goods and advice given in a pleasant helpful manner

27 stycznia 2026
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Thank you very much to Neil for helping…

Thank you very much to Neil for helping us buy a horse riding vest for our daughter - extremely helpful and knowledgeable. Neil is a credit to your store in Chester Go outdoors!

7 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Improving - need more staff

Good to see that they have had a refurb and brought back customer toilets! Went in boot shopping but there were very few staff in that section (one person rushing up and down), so you were basically left to it to try on.

29 stycznia 2026
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service

Ethan was extremely helpful - took me around and helped me pick out suitable sleeping mat and bag based on when and where I was planning to camp. very knowledgeable on this and also helped with camping stoves.

Alison F was also very helpful on the till

5 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Easy access

Cost of coat was ideal

29 stycznia 2026
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Alison F

Alison F served me today, she was very engaging and comforting.

4 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful and friendly

Shaz on the till was mega helpful with a money card thing I was struggling with.
Managed to get it working so I could buy boots, a battery and a charger!

4 lutego 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Huge THANK YOU to Simon…

Huge THANK YOU to Simon (deputy manager) who went above & beyond to sort out a situation that was not the fault of the Chester store. Bangor store sold us two left shoes in the box 🙈 … the comms with Bangor were beyond shocking… I’ll leave their review on their page … but Simon in Chester … he was absolutely fantastic in updating us on the situation and the stock & ensuring we got the correct footwear with as least stress as possible. Simon you are a credit to your store. Helpful, kind, professional & you went all out to help us resolve the situation. So thankful & will return to Chester store soon. Thank you 🙏🏼

26 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fabulous service at Chester store.

Visited Chester store Friday 30th Jan.
My wife and I needed 4 items for our grandson's Duke of Edinburgh's expedition to be undertaken shortly.
We were met immediately having entered the store by a staff member who, asking if he could be of assistance,
accompanied us to the location of each item we required, provided expert advice on the product and then stored the items at checkout whilst we browsed further.
Superb service from an extremely helpful and knowledgeable young man.
Well done.

30 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Was helped all the way through by Ethan…

Was helped all the way through by Ethan moving all over store his knowledge of the product was excellent and advice will be greatly used.

29 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great Service

Trish on the clothing department went above and beyond for me, brilliant service as always.

26 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service from a very polite member of staff

I went in to drop off a parcel using the EVRi facility at the Chester store. Dan (whose name I was given at the till on my way out) was such a polite and helpful young man. As a result of me saying I love it when buyers choose EVRi as Go Outdoors is perfect for me as I can walk there and even take my dog in, he went out of his way to give me some advice on the Vinted App that allowed me choose which drop off options to switch off so I could save time by only dropping off at Go Outdoors (EVRi). This will make such a difference to my already busy life and was something I had NO idea I could do.

It also increases the times I visit the store so that’s also good for your business as I’m usually tempted to buy something hehe!

Dan, you are a star!

24 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service

I found what I was looking for at a great price. I asked a member of staff for some advice, Declan, who was really helpful and knowledgeable about the products. Declan was very polite, efficient and acted as a excellent ambassador for Go Outdoors.

23 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent Service from Simon in Store

Popped into GoOutdoors today to pick up a few items. Whilst we were there we spoke to Simon regarding a spare tent pole for our Rydal 500. The meadow we camp in at Bude in Cornwall is very windy and just wanted a spare section as a precaution. Simon advised what size spare we needed and also how to change should we need to. We also enquired about the Camping Gas as we are taking a double cooker this year which requires a bottle and not canister. We were absolutely amazed by the way Simon explained absolutely everything and he was so helpful. He is a credit to that store and fantastic service received.

15 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic service and very…

Fantastic service and very understanding staff today at Saltney, Chester branch. Could not have been more helpful.

14 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Charlies enthusiasm

10 stycznia 2026
Opinia niezależna
Logo GO Outdoors - Chester

Odpowiedź od GO Outdoors - Chester

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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