Andy the sales assistant was extremely helpful assisting with setting up Go Card membership and dealing with a separate gift card I wished to utilise. The shorts I purchased were very competitively pr... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęThe Brewery Quarter, Henrietta Street, GL50 4AA Cheltenham, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Such a clean fresh environment. Loved how it’s set up with plenty of room to browse. The only downside side was that we wanted to try on some of the waterproof jackets but because of all the securi... Zobacz więcej
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Went in to pick up an order of a camping stove, Luke was so helpful and signposted me to an offer on gas cannisters. It was a really good deal and saved me money. Highly recommend using this store, ve... Zobacz więcej
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popped in earlier in the week to try and source a repair to my Sendero 4 tent pole following storm damage. Met Luke who was massively helpful, and recommended popping back in to size up the poles so... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Cheltenham (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
The Brewery Quarter, Henrietta Street, GL50 4AA, Cheltenham, England, Zjednoczone Królestwo
4,9
Doskonała
373 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Andy and Neil we super helpful in…
Andy and Neil we super helpful in store, I purchased exactly what I required at a great price.
29 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The staff were really helpful
The staff were really helpful and went out of their way to find what we wante.
20 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Merrell Moab III boots
Andy explained everything to me & helped with my purchase, the Cheltenham store is a credit to Go Outdoors group.
19 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Exceptional Service
a truly wonderful visit to Go Outdoors in Cheltenham , we just popped in to see what there was and Luke was fabulous .. ensuring we were acknowledged and helped us with our purchase. Makes all the difference - thanks Luke
6 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I bought a Berghaus jacket on Monday…
I bought a Berghaus jacket on Monday the 9th and I wish I could remember the staff names that was on to give them a shout out as they were all helpful and friendly and the girl at the till was brilliant. Brilliant shop with great deals . You want find better deals anywhere else for top brands.
9 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
I was really impressed by the staff
I was really impressed in the Cheltenham store today by the service and flexibility of James.
He went above and beyond to help me secure the item I wanted and work out how some of my discounts could be applied.
A true hero and someone I hope you look after.
5 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Luke was informative and helpful when…
Luke was informative and helpful when deciding on which tent to buy my daughter. They used their own camping experience to advise us.
28 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Boots out of stock but ok online.
While the boots I wanted had been sold just before I arrived at the store I was able to order online and have them delivered in a few days. But I needed to get my discount card registered which I had done earlier.
20 lutego 2026
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Greeted with a friendly smile from…
Greeted with a friendly smile from Benjamin as I approached tills to ask to try on items and shown to changing room .
Neil was very patient and extremely helpful at till point when I was paying as my card wasn’t working
25 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thank you Luke for amazing customer care
Thank you Luke for amazing customer care
2 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Neil was excellent at helping me find…
Neil was excellent at helping me find exactly what I was looking for. His humour and knowledge of the stores product was faultless and I will absolutely be returning to purchase again when next in town.
5 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Completely incorrectly priced my…
Completely incorrectly priced my purchase (over £300 spent) and only discovered the error on my return home.
Now have the massive hassle of either traipsing all the way back to Cheltenham to argue the toss or sucking up the overspend.
21 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good customer service
20 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Came here to switch up a jacket that I…
Came here to switch up a jacket that I purchased (bought the wrong size). Emma was super helpful and polite. High street retail is really struggling in the Uk because of insane levels of tax and the rise of online shopping. One things stores CAN do is make sure shop assistants are pro active with help and advice - and that’s the case here.
15 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful advice
Very helpful advice from Leah and Luke when buying walking trousers.
13 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful advice from Andrew at the…
Helpful advice from Andrew at the Cheltenham store. No size in my original choice but helped with alternative, a better walking boot. Helped with membership set up and extra offers. Overall very pleased with my first purchase from Go outdoors. Won't be the last I'm sure.
13 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good knowledge by Andy with good…
Good knowledge by Andy with good recommendations
Excellent value
All makes had my size too.
13 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
luke was very accommodating, great customer service great character
luke was very accommodating
13 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great staff - helpful and personable! Prices very competitive….
We visited to buy walking boots which we had seen on-line and all the staff members we encountered were helpful and polite. James also went on to help hubbie find a suitable t-shirt for hilly walking and although new to the job, he was knowledgeable and found hubbie what he wanted. I think James will prove to be a great asset…..
Additionally GoOutdoors is competitively priced.
All in all a good experience.
12 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very good Service
Been meaning to come to the shop for a while now. James has been very patient and helpful in helping me find a coat.
Really friendly staff.
12 lutego 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cheltenham (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.