Morgan T served me as I was looking for walking trainers. He was really helpful, knowledgeable, patient and polite. I have bought some Merrell shoes and am delighted with them. Thank you Morgan for yo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We originally bought a bike from Halfords because my daughter loved the look of it, it was a unicorn/fairy-style bike that she absolutely adored! Unfortunately, it was far too heavy for her and becaus... Zobacz więcej
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Excellent service from Anthony in the Cardiff store, He was extremely helpful, knowledgeable and took the time to make sure we got the right bikes. It’s really nice to see someone who takes genuine pr... Zobacz więcej
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Amazing customer service from carter helped me and my friends get the perfect fishing gear for starters! Solid lad as well very friendly and took his time to make sure we understood what was needed to... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Cardiff
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Newport Road, CF23 9AE, Cardiff, Zjednoczone Królestwo
- 02922 672214
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I went to buy so walking boots and even…
I went to buy so walking boots and even though the staff were very helpful the boots that I wanted had a boot missing therefore I had to choose another brand.
23 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Kitting out for summer walking
Personal service from Antony in footwear was very helpful. Happy with all purchases.
Grouping similar garment types rather than brands would make shopping easier.
21 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went into the store today to buy some…
Went into the store today to buy some camping gear including a tent, met Morgan outside and he was an absolute pleasure to deal with, very informative, guided me through the whole process and could not have been more helpful. It’s rare to find someone young, helpful and enthusiastic these days so massive thanks Morgan, hope the management realise how luck they are to have you!
21 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
My son thought Ben was excellent…
My son thought Ben was excellent explaining to the Beavers group all about tents :)
20 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Joe was an absolute legend
Joe was an absolute legend! His knowledge was endless which allowed me to walk out with everything I needed to keep me enjoying fishing. Thank you so much.
Always enjoy visiting here Go Out Doors!!
19 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visited Go Outdoors Cardiff today and…
Visited Go Outdoors Cardiff today and was served by Morgan T in the footwear department — absolutely outstanding service. Morgan took the time to properly understand what I needed, knew the products inside out and helped me find the perfect pair of boots without any pressure whatsoever. Knowledgeable, friendly and genuinely passionate about what he does. Exactly the kind of service that makes you choose a store over buying online. Will 100% be back. Thanks Morgan, top lad! ⭐⭐⭐⭐⭐
19 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent service....
Excellent service....
Excellent service, couldn't fault the service provided by T...product and avice provided was excellent as always
Anthony was brilliant with his bike services definitely recomend
18 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Hannah was very helpful and…
Hannah was very helpful and knowledgeable, helping me find exactly what I needed.
18 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, Morgan T was very knowledgeable and helpful.
15 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant staff, Anthony, I bought an e-bike from Go Outdoors…
Bought an e-bike from Go Outdoors Cardiff. Anthony talked me and my husband through everything on the bike and showed me how to work the gears and levels. He was very patient and knowledgeable and it was his salesmanship that sold me the bike. Can't wait to call back and pick it up once it's been checked over.
10 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I love this store
I love this store. I'm always pleased with my purchases at such great prices. The customer service is very good.
23 kwietnia 2026
Odpowiedź od GO Outdoors - Cardiff
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service....
Excellent service, couldn't fault the service provided by Morgan T...product and avice provided was excellent as always
7 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
It said on the website and shop app all…
It said on the website and shop app all was deliver to Cardiff ready for collection
I made the trip and only half was there with no explanation was just told that it would take 48hrs for customer services to find out what’s happened very poor service and now I’ve got to make the trip again adding to costs
5 maja 2026
Odpowiedź od GO Outdoors - Cardiff
We are sorry to hear of the experience when visiting the store to collect your online order.
Please accept my apologies that you was not given both parts of your order on the first visit causing a further trip to the store to be made for the second parcel.
Your comments regarding your experience have been passed over to the store for this to be looked into and for improvements to be made.
We have reached out to you via the email address used on the order moving forward.
Your feedback is important to us and we appreciate you taking the time to do so.
Kind regards
Go Outdoors Customer Care Team
Morgan T & Martyn were excellent on…
Morgan T & Martyn were excellent on footwear
5 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Anthony in the Cardiff store bike team
Anthony in the Cardiff store bike team. Really professional and attentive. Gave me a great overview of gravel bikes. Wrote down a few specs and has given me some food for thought. Excellent customer service.
4 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Anthony was brilliant in helping us…
Anthony was brilliant in helping us select a bike for our son
4 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great experience at Go Outdoors my bike with Anthony
Great experience at Go Outdoors my bike sale. Anthony was incredibly helpful, offering expert knowledge and guiding us to exactly what we needed. Really appreciated the friendly and professional service—highly recommend!
4 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service and experience
Anthony was knowledgeable and helpful, made me feel welcomed and accommodated and offered excellent, real world advice. Excellent, friendly, efficient and quick service.
2 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had great service from Anthony
Had great service from Anthony. Great knowledge on the bikes and really helpful
1 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Brilliant DofE prep session!
Go Outdoors is a partner organisation of Girlguiding. We organised a session for our Rangers to prepare them for DofE - with a particular focus on kit - what to bring, how to pack, what to wear etc. Ffion organised & led our session & she was absolutely BRILLIANT! Her communication style was really easy & she held the attention of the Rangers for 1 1/2 hours, arranging an activity for them at the end too. Diolch Ffion!
27 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Cardiff
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.