GO Outdoors - Blackburn Recenzje 

3175
Wynik TrustScore: 5 na 5

4,9

Throstle Street, Bank Top, BB2 1TQ Blackburn, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Went to buy myself some new walking boots and was a bit overwhelmed by the large range. A lovely young sales assistant called Luca talked me through all the options, asked about intended use, budget e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service. I had a great chat with a store assistant named Norman about the Yorkshire 3 peaks which we’ve both completed a number of times (Norman more than myself) He was very knowle... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

My most recent order was missing a xsafe method feeder i ordered 3 but only 2in packaging ive messaged customer service And still not received a reply i will now stick to purchasing from amazon & e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We wouldn't go anywhere else - the discounts are great and the staff are so helpful and knowledgeable. In the boots section, look out for Norman as he is a fount of knowledge. We have also good great... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Blackburn

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Throstle Street, Bank Top, BB2 1TQ, Blackburn, Zjednoczone Królestwo

  • 01254 927992

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3175)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 912

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service. I had a great chat with a store assistant named Norman about the Yorkshire 3 peaks which we’ve both completed a number of times (Norman more than myself) He was very knowledgeable and helped me pick out some hiking socks which were buy one pair get the second half price 👍🏻

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Norman and Arthur

We wouldn't go anywhere else - the discounts are great and the staff are so helpful and knowledgeable. In the boots section, look out for Norman as he is a fount of knowledge. We have also good great service today from Arthur. Thank you, Arthur. Always great communication and service from the young staff on the tills too. Great vibe.

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Greeted by Norman and he was excellent

Greeted by Norman and he was excellent. My last climbing shoes lasted me 15 years and he helped me choose a new pair. My mum was also looking for walking shoes and he was so helpful!!

We will be back

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We came in to buy some hiking boots and…

We came in to buy some hiking boots and Norman was on hand to help and gave us amazing help absolutely amazing customer service and support. Thanks Norman

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service

Great service and clean store

1 sierpnia 2026
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went to buy myself some new walking…

Went to buy myself some new walking boots and was a bit overwhelmed by the large range. A lovely young sales assistant called Luca talked me through all the options, asked about intended use, budget etc and spent some time helping me pick the perfect pair. Didn’t rush me or push to buy the most expensive one, he helped me pick the most suitable ones. What a lovely young man.

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Tent display

Served today by Sue - friendly & helpful at the till.
Outdoor tent display with loads to see. Stock on shelves that wasn't showing online, which was good for me.

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing service from sue thanks a lot…

Amazing service from sue thanks a lot il definitely be coming back

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Norman the Climbing Guru

Norman helped me out with my Via Ferrata gear. He was very knowledgeable and friendly. It was a pleasure to chat with him.

14 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We had a lovely experience

We had a lovely experience especially with Graham providing us with the best customer service by helping us find everything we needed and also by helping us load and unload everything from the trolley and he did all that with the biggest smile and the kindest character.

Great Customer service!
Would definitely shop here again.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Norman was very pleasant and although…

Norman was very pleasant and although he was rushing around juggling multiple customers, he ensured everyone was well looked after.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Have exactly what you need in store…

Have exactly what you need in store when you need it had no issues whatsoever online or instire

3 sierpnia 2026
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service by Sue

11 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer …

Luca came over because of a queue forming, he gave us exceptional customer service, efficient, friendly and polite, Luca is a great ambassador for go outdoors

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service

Visited Blackburn store yesterday, we were in a queue, Luca promptly came to serve us, he was friendly, efficient and polite. Luca is a great ambassador for go outdoors.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We had a great experience

We had a great experience. Graham was the kindest and most helpful person ever as he helped us find with everything that we needed and went out of his way to help us with loading and offloading everything at the till as well.

Lovely experience. Great customer service from Graham. Would definitely shop here again!

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very good

Very good. Norman was excellent, a gent!

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I went to buy some walking boots

I went to buy some walking boots. The store is great, has everything for the outdoors.
Norman was a great help, he really cares about his customers and made our visit pleasant. Also Kai helped us and was really pleasant to deal with. Nothing seemed too much trouble for either of them, they weren’t pushy and gave us plenty of their time. Norman also has some great stories. Thanks, will return. E

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

5 stars for Graham for being extremely…

5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us everything we needed either if we were on a budget or everything we needed if we didn’t mind spending a bit more. He spent around half an hour with us and even went 10 minutes over his shift. He explained everything in detail how everything works, what to do and how to set it all up and he didn’t leave until he knew we was confident with what to do with everything. He’s very friendly, funny and very confident and clever in what he knows. Every time we go into go outdoors I always see Graham helping other customers too and everyone always leaves happy with the help Graham has gave them. He’s always got a smile on his face and always leaves customers with smiles on their face too. I’d recommend anyone to go to Graham at go outdoors if you ever need help with anything.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

GRAHAM fishing department

GRAHAM where can I start
What a guy very helpful
Always willing to go that extra mile to help customers
Doesn’t mind helping you out and all
Very well mannered unlike some guys who work on the fishing department

I’m new to carp fishing and had a lot of questions for Graham
He answered them all perfectly described everything to me didn’t bother at all
Showed me everything I needed for carp fishing and explained how to use them correctly and what method is best
There’s so much more I could say but if you need help on the fishing department GRAHAM is definitely the one what a credit he is to go outdoors

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Blackburn

Odpowiedź od GO Outdoors - Blackburn

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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