Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Zobacz więcej
Reakcja na opinię
The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door. Liaised with three staff who were able to provide me w... Zobacz więcej
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I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I woul... Zobacz więcej
Reakcja na opinię
Visited the store to buy 2 very expensive waterproof coats. Jade & Kyro were very knowledgeable and helpful, even advising us the joining GoOutdoors could get us a discount. We saved quite a bit and... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

35 Union Street, B2 4SR, Birmingham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Leah was very helpful and offered valuable advice for a first time camper! She kindly talked me through various sleeping bags and explained their different values to help me make an informed decision.

Odpowiedź od GO Outdoors - Birmingham (Express)
Today I went to go outdoors looking for camping stuff and to my surprise they had everything I needed really nice experience I loved it

Odpowiedź od GO Outdoors - Birmingham (Express)
Excellent service from Lamisha. She was helpful and friendly, and dealt with everything that I needed.

Odpowiedź od GO Outdoors - Birmingham (Express)

Odpowiedź od GO Outdoors - Birmingham (Express)
Very happy with service. Was served by Lamisha who was able to advise me on my purchase (walking boots)

Odpowiedź od GO Outdoors - Birmingham (Express)
Great service from ed and lamisha, thank you very much, you were both very helpful 😀

Odpowiedź od GO Outdoors - Birmingham (Express)
Came in to the store, asked one of staff members where the thin waterproofs were he showed me, asked some questions about what I was looking for and then gave me some helpful advice.
Spoke to the person at the till who was friendly, and she explained the membership system which helped me save some money on my purchase, overall helpful and friendly staff and glad i bought the jacket here i really like it, thank you.

Odpowiedź od GO Outdoors - Birmingham (Express)

Odpowiedź od GO Outdoors - Birmingham (Express)
Jade was so helpful, I was buying shoes in a hurry and she made it very easy, thanks

Odpowiedź od GO Outdoors - Birmingham (Express)
Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpful with no pressure to buy and that made us feel very comfortable. Served by Ed who gave good advice on how to clean and waterproof them. Excellent service.

Odpowiedź od GO Outdoors - Birmingham (Express)
Great experience with click and collect Go Outdoors Union St Birmingham. Thank you Jade and Lamisha for helping me collect my amazing berghaus air shelter. You were right it did only take 5-10mins max to set up single handed and it’s a great piece of kit 🙌🙌

Odpowiedź od GO Outdoors - Birmingham (Express)
My son and i are novices to putdoor activities, especially camping. My son had his first camping trip so we went to the Go outdoors branch in city centre. We found the staff to be very friendly and helpful which eased my worries and this made my shopping experience go smoothly. I received great discounts with my Duke of Edinburgh Discount card. Overall a great experience

Odpowiedź od GO Outdoors - Birmingham (Express)
You had just what I was after and your staff were pleasant and helpful

Odpowiedź od GO Outdoors - Birmingham (Express)
Alan was extremely helpful today. He knew alot about all the products, he went above and beyond i have all the essentials for my next camping trip his colleagues from upstairs were really helpful too.

Odpowiedź od GO Outdoors - Birmingham (Express)
it was a perfect experience , imand i want to thanks the two guys in your store (ED+Dooie) really ,i am satisfied. i am coming to you store rugulary, i didn't face any bad notices .again , guys , thank you to your respecfull and friendful .
Asiri

Odpowiedź od GO Outdoors - Birmingham (Express)
Truly disgraceful.
Ordered an expensive jumper for Father’s Day. They delivered a map for the Isle of Raasay instead.
I went into the store to obtain a refund. The gentleman dealing with the refund ‘reassured me’ that this happens ‘all the time’. Why is this happening all the time?
The gentleman then spent five minutes swearing at his computer because it would not process the refund. He then apparently processed the refund via a different system. Ten days have passed and I have not received the refund.
If I do not receive the refund tomorrow, I intend to report Go Outdoors to Trading Standards.
Do not waste your money and time with Go Outdoors. Buy direct from the supplier.

Odpowiedź od GO Outdoors - Birmingham (Express)
We were served today by Kyro and Ed. They were very attentive and found everything we were looking for.

Odpowiedź od GO Outdoors - Birmingham (Express)
Ed and the other staff were friendly fast and helpful. All great.

Odpowiedź od GO Outdoors - Birmingham (Express)
The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door.
Liaised with three staff who were able to provide me with some advice and knowledge of the product in order to make an informed decision about the products bought.
Acknowledgement to Ed, Ollie & Chloe.

Odpowiedź od GO Outdoors - Birmingham (Express)
Ed was a top bloke and helped out a lot with the stuff I wanted to buy. Really knew his products and price ranges. Very impressed!

Odpowiedź od GO Outdoors - Birmingham (Express)
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.