The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęRose Lane, EX32 Barnstaple, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Kacey helped me find a pair of walking boots. She talked me through the various brands and the product features. Kacey was attentive, polite, smiling and her product knowledge was excellent. She is a... Zobacz więcej
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Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Zobacz więcej
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I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Barnstaple
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Rose Lane, EX32, Barnstaple, England, Zjednoczone Królestwo
4,9
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Camping stool
Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Kevin was brilliant yesterday
Kevin was brilliant yesterday. The most helpful member of staff and he knows his stuff.
Thank you Kevin
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
fabulous served by Kevin who was superb…
fabulous served by Kevin who was superb 👌 gave us great tips and we purchased the pota toilet will be back to purchase new tent ⛺️
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Simple process to order
Simple process to order goods online then, click and collect. Competitive prices with the " membership ". Helpful friendly staff when collecting
23 lipca 2026
Odpowiedź od GO Outdoors - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent experience, one might call it the “peak” of shopping
Went in to buy some shoes, left with a whole wardrobe thanks to the team, very approachable friendly staff across the board, special shout out to Gabriel for his knowledge, honesty and overall helpfulness also to Julie for being the most friendly retail worker I have ever met (you guys have a seriously rough job sometimes so hats off to you) as well as Simona who served me on the till and helped me get my membership fulfilled, couldn’t have asked for a better experience :))
Also big shout out to the little boy playing the harmonica as I was walking around, definitely need to pay him for his work, excellently setting the atmosphere
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Replacement found
Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Jered was great and they were really…
Jered was great and they were really good with our kids running around the store whilst we shopped.
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jeremy at Barnstaple was really helpful…
Jeremy at Barnstaple was really helpful helping me try on loads of walking boots. He made my trip a quick and pain free one. Cheers
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I wanted to buy some Merrell sandals
I wanted to buy some Merrell sandals. Rob was very helpful and showed me the options. I chose the pair I wanted, was on my way in 10 minutes. Excellent service.
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Everything we needed was in stock
Everything we needed was in stock, from camping equipment to wetsuits. Good range of sizes and really helpful staff, particularly the lady at the till. Ideal stop for us as we head to the coast.
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Happy Experience Just visited your store and helped by…
Just visited your store and helped by Callum and Kacey who were
Very friendly and helpful.
Will definitely be back.
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Store was well laid out and items…
Store was well laid out and items easily found.
Staff were very helpful.
Katie was very friendly helpful and efficient. Going out of her way to check if items were in stock.
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great experience today
Great experience today. Jerermy was friendly and super helpful today ! Came away with a great bargain for my son and I .
28 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I visited the store on Sunday 26 July…
I visited the store on Sunday 26 July to buy walking boots. Kevin was very helpful, very polite and went above and beyond. Well done
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Kevin was very knowledgeable and gave…
Kevin was very knowledgeable and gave us great advice giving us options we had not even thought about.
4 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Leo and the team were very helpful…
Leo and the team were very helpful thank you.
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful, knowledgeable and friendly staff!
We popped into the store today to look for my daughter's first hiking boots, who is desperate to do Snowdon. Served by Kevin who was so friendly, helpful and knowledgeable in what to look for. We will definitely be heading back here for more stuff to prep for our trip! Thank you!
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Leo in the Barnstaple shop was great help when buying camping products.
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ask for Leo
I visited GO Outdoors in Barnstaple needing help to find a suitable chair as I currently have a broken back. Leo was exceptional from the moment I asked for assistance. He took the time to carefully help me find the right chair, and then stayed with me to gather several other items I couldn't reach on my own. He was polite, knowledgeable, and genuinely friendly throughout. Leo is an absolute credit to the team, and his outstanding customer service made all the difference. Thank you, Leo!"
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful assistant extremely helpful
Very helpful assistant with pleasant demeanor for a young person.
15 lipca 2026
Odpowiedź od GO Outdoors - Barnstaple
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.