GO Outdoors - Banbury Recenzje 

911
Wynik TrustScore: 5 na 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Fantastic Advice & Service From Shawn We’ve recently started visiting GO Outdoors more often as our 14-year-old son has taken a real interest in fishing. Being new to it ourselves, th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I rang up a few weeks ago enquiring about a kayak and Jess answered the phone, she was so helpful and when I went into the store I saw Shaun and he was equally as helpful and helped me to the till wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Shaun offered the highest quality service and offered his personal opinion on products which he had experimented with. A wealth of information which was incredibly valuable. Looking forward to the he... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Banbury

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

911 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(911)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 553

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very friendly and helpful staff

Very friendly and helpful staff. Nice layout and very good discounts

29 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Fantastic Advice & Service From…

⭐⭐⭐⭐⭐ Fantastic Advice & Service From Shawn

We’ve recently started visiting GO Outdoors more often as our 14-year-old son has taken a real interest in fishing. Being new to it ourselves, there’s quite a lot to learn and it can be a little overwhelming knowing what equipment you actually need.

Shawn has been absolutely brilliant every time we’ve spoken to him. His knowledge of fishing is excellent and he has a really friendly, down-to-earth way of explaining things without making you feel silly for not knowing. He listens to what you need, gives honest advice and genuinely seems to care about making sure you leave with the right equipment rather than simply trying to sell you something.

The fishing department itself has a great selection, but for us it's the level of service that has really stood out. Shawn has taken the time to talk us through different options and has made choosing equipment so much easier and far more enjoyable.

It's lovely to come across someone who clearly has a passion for what they do and is happy to share their knowledge. Our son is really enjoying getting into fishing, and having someone like Shawn available to offer advice has made a huge difference as we find our feet with his new hobby.

Excellent customer service and a real asset to GO Outdoors. Thank you, Shawn!

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Outstanding Customer Service

⭐⭐⭐⭐⭐ Outstanding Customer Service – Thank You, Shawn!

My 14-year-old son has recently developed an interest in fishing, and as complete beginners, we weren't really sure where to start. GO Outdoors has a fantastic, well-stocked range of fishing equipment, but what really made our experience great was the outstanding customer service we received from Shawn.

From the moment we arrived, Shawn was extremely friendly, helpful and knowledgeable. He took the time to explain the different equipment to us, answered all of our questions and helped us choose the right products for someone just starting out. There was no pressure to buy unnecessary or expensive equipment — his advice was honest, practical and genuinely helpful.

He has made the whole experience of getting started with fishing really interesting and enjoyable for both my son and me. I've actually learned a lot from speaking with him too!

We've now been helped by Shawn on more than one occasion, and each time his customer service has been exceptional. It's clear that he really knows his stuff and enjoys helping customers.

GO Outdoors has a brilliant selection for fishing, but having knowledgeable, approachable staff like Shawn makes such a difference, especially when you're new to something.

Shawn is an absolute credit to GO Outdoors and a perfect example of outstanding customer service. Thank you for making my son's new hobby such a positive experience! 🎣

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service

Great service, Shaun went the extra mile in demonstrating the Flux UL7 mat and the Phoxx 3 tent! Thank you for your support

27 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Efficient and helpful Salesperson

The salesperson in the footwear dept., Olivia, in the Banbury Store, was very helpful and I got the type of walking shoe I was looking for with the minimum of fuss.

17 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I had a great experience at go outdoors…

I had a great experience at go outdoors today, i was shopping for some hiking gear and the staff member Shaun was really knowledgeable and was able to direct me to exactly what i needed.

22 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shaun offered the highest quality…

Shaun offered the highest quality service and offered his personal opinion on products which he had experimented with. A wealth of information which was incredibly valuable.
Looking forward to the help ill receive when looking for more products.

18 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I rang up a few weeks ago enquiring…

I rang up a few weeks ago enquiring about a kayak and Jess answered the phone, she was so helpful and when I went into the store I saw Shaun and he was equally as helpful and helped me to the till with the kayak and met Jess at the till. Both of these staff members were really courteous and went above and beyond to help me both on the phone and in the store.

30 lipca 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Sean. He was extremely kind, knowledgeable and a pleasure to talk with.

13 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Ordered online and collected in store…

Ordered online and collected in store an hour later. Easy from start to finish

4 sierpnia 2026
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Shaun was very attentive and genuine to…

Shaun was very attentive and genuine to all shoppers including ourselves.
Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine chap a testament to go outdoors.

10 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shaun is amazing

Shaun helped us get a hiking rucksack- he measured my partner to ensure the straps were positioned to the exact place he needed it.
Amazing service!

10 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Delighted!

Excellent service. Ordered items on line for local in-store collection. Arrived promptly, items were ready and staff friendly and helpful (even offering g to help take goods to the car). Have used chairs and table already - delighted! Thank you.

2 sierpnia 2026
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent

Excellent, polite, friendly service. Jess supported me with applying my DofE discount even when I didn't have my card to hand. Other staff knowledgeable re. hiking boots and fleeces.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

The sales staff were excellent

The sales staff were excellent, very accommodating helpful and clearly knowledgeable, Shaun the sales person who helped me with a walking shoe fitting and purchase was extremely patient and knowledgeable.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent support!

Excellent prices and staff support! Friendly, quick and assured staff support from Jess and Skye! Amazing customer service. Five stars!

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Had a problem with an item but all…

Had a problem with an item but all handled smoothly and extremely well. It's not about the problem - it's how the problem is dealt with that counts!

29 lipca 2026
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Legend staff —- Shaun

The member staff call Shaun , he is a legend, Help a lot . Thanks

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Jess was really helpful when exchanging…

Jess was really helpful when exchanging our family tent. My partner called and then followed up by visiting the store, at which point our tent was exchanged without any fuss. Thank you for great customer service.

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service today at Banbury…

Excellent service today at Banbury branch of Go Outdoors.
Shaun saved us a fortune by pointing out the Eurohike special offer.

Thank you so mych

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Banbury

Odpowiedź od GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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